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New Country Lexus of Great Neck

Great Neck, NY

4.8
224 Reviews
New Country Lexus of Great Neck is New York's #1 Volume Lexus Dealer. We are proud to serve Nassau County and Queens, NY, for all of your automotive needs. New Country Lexus of Great Neck specializes in new Lexus cars and trucks and sells all makes and models of pre-owned vehicles starting at just $4,995. We carry a huge selection of L/Certified by Lexus Pre-Owned vehicles, backed by one of the industry’s best warranty programs. Our Service Department offers complimentary shuttle service, loaner vehicles, car wash, Lexus café waiting lounge with amenities and home pick up/drop off available. Our sales, service and parts departments are all located at one convenient location at 250 Northern Blvd., Great Neck, NY. We have a service price match guarantee, giving you piece of mind (must present valid NY/NJ/CT Lexus dealer offer). Service appointment can be made 24/7 @ www.lexusofgreatneck.com
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250 Northern Blvd

Great Neck, NY

11021

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Showing 224 reviews

November 30, 2020

After dealing with 2 unprofessional lexus dealers in CT. My purchase went very smoothly and professionally here. John, Shaikh and Lewis made the process very easy. I would recommend them to my friends and f More

by Shelsonu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bekiaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Thinlay, Shaikh Ali
November 19, 2020

Best Lexus dealership! The entire process was so smooth! The team here is awesome! Friendly and professional. Kenny, Joseph, and Luis really took care of me; they are the best! Amazing service! Kenny and Jo More

by Dannychen527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Xu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph, Luis
October 05, 2020

Calvin Zhu kept dodging my inquiry as to why my $1000 deposit had not been returned after I cancelled my order with him because he changed the original 2020 order to a 2021 model year order. Had to file More

by Sanju Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Calvin Zhu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

New Country Lexus of Great Neck responded

Hi Sanju, Thank you for your feedback. A member of our management team will be in touch with you to discuss your concerns about your ordered vehicle and to verify that your deposit has already been 100% refunded. Your satisfaction is very important to us. Thank you!

August 31, 2020

Lewis was so patient and Did such a great job explaining all the features ! Anthony Ferrari was great also definitely recommend great neck Lexus ! The best More

by Linted99
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreri, Lewis Thinlay
August 28, 2020

Our experience exceeded our expectations. Our sales consultant, Melissa Li, was so helpful, professional and empathetic.She is an asset to the company,just a wonderful person. I would recommend her to More

by Wleeqq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Shaikh Ali, Manager, was straightforward, helpful and honest., Christian Charvet
August 20, 2020

The entire process of buying a new auto was made very easy by John Berkiaris and the entire staff at New Country. Picking me up to do a test drive and then delivering it when ready made the entire situa More

by aunjanep1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Bekiaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Thinlay
August 17, 2020

Amazing Service from the New Country Lexus of Great Neck team! Staring off with Melissa, amazing, friendly and attentive. Definitely answered any questions or concerns that I may have had. Joseph, made More

by ejortega34
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Jacob, Melissa Li
August 17, 2020

Amazing Service! Melissa in sales was absolutely wonderful. Very helpful, friendly and attentive! Shaikh in finance was honest, respectful and very helpful, he made the financial aspect easy to unde More

by Janelly S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaikh Ali, Melissa Li
August 15, 2020

Excellent service, amazing people and Melissa and Jow were very forthcoming and listening to my wishes. Never said no and tried to negotiate tirelessly . Great Job , Thank you; More

by vitastravel
Recommend Dealer
Yes
Employees Worked With
Melissa Li
August 14, 2020

Melissa is great! She’s very helpful, Easy to communicate with and did not pressure us into anything we were not comfortable with! Would buy future cars with her More

by Mark
Recommend Dealer
Yes
Employees Worked With
Melissa Li
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