New Country Lexus of Great Neck

STAY AWAY! My 90 father took his 2018 Lexus for a oil change and filter change which is normally around $50-$60 everywhere else. When he asked how much he under My 90 father took his 2018 Lexus for a oil change and filter change which is normally around $50-$60 everywhere else. When he asked how much he understood $39 when he checked out they charged him $330. He was so upset he called me because he didn't know how to handle it. I called an spoke to James the service manager and he said he cant help resolve this but he can give me a discount on our next service. Not happening! Disgusting how they did this to a elderly man! More

I’m new to this area from California. I had my lifetime oil change service package purchased from dealership when I purchased my 2021 NX300 which is literary over 25000 miles now. I sche I had my lifetime oil change service package purchased from dealership when I purchased my 2021 NX300 which is literary over 25000 miles now. I scheduled a service at BEW COUNTRY LEXUS OF GREAT NECK last Thursday but was turned down by the service department and was told that I needed to pay almost $400 for the service. That’s really ridiculous. I realized that maybe either one dealer was kinda scammed for the extended warranty service package. More

Mia is a great sales person. She listens to what you want and doesn’t oversell. She listens to what you want and doesn’t oversell. More

Eric Soto was quite attentive throughout the whole process of purchasing a new Lexus vehicle. His professionalism facilitated a warm, professional and smooth experience. Michael Abram additionally e process of purchasing a new Lexus vehicle. His professionalism facilitated a warm, professional and smooth experience. Michael Abram additionally ensured that I was a satisfied customer. The staff were overall very helpful and efficient and made a good impression. I feel comfortable in their care and would invite others to consider New Country Lexus when considering a new vehicle. The experience brings home the ethos of the company and further builds upon the reputation of building and selling of safe, reliable and exceptional quality vehicles of the brand More

Jamall and Mike were wonderful to me during my purchasing process. The customer service and due diligence was top tier. All of my questions and concerns were answered with patience, understanding and kindnes process. The customer service and due diligence was top tier. All of my questions and concerns were answered with patience, understanding and kindness. The process was fast, efficient and comfortable. I felt at ease with my purchase and I would recommend purchasing from this team 10x over. More

Super fast and excellent service, from the moment you walk in to when you are finalizing the deal with the Financial Manager. Highly recommended walk in to when you are finalizing the deal with the Financial Manager. Highly recommended More

From start to finish. Jamail Thompson made the buying process seamless and easy. Jamail never applied any pressure to make a purchase, which is refreshing. Jam Jamail Thompson made the buying process seamless and easy. Jamail never applied any pressure to make a purchase, which is refreshing. Jamail took time to ensure that all my needs were met. I purchased my first Lexus from Jamail years ago and knew the only person, who could help me with my new Lexus would be Jamail! Thanks again Jamail! More

Jamall Thompson was amazing! He did not leave any stone unturned in his quest to make the deal. He was incredibly helpful throughout the process & it is his patience & skill th He did not leave any stone unturned in his quest to make the deal. He was incredibly helpful throughout the process & it is his patience & skill that made this transaction possible. I highly recommend Jamall to one and all!!! More

Jamal is excellent sales person. Feels confident & comfort with him to deal my new car TX 350 Premium. Highly recommended him for deal with any car. Feels confident & comfort with him to deal my new car TX 350 Premium. Highly recommended him for deal with any car. More