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New Country Lexus of Westport

Westport, CT

4.7
1,253 Reviews

1317 Post Road East

Westport, CT

06880

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Showing 1,253 reviews

May 11, 2013

Great experience. Mike Stone was helpful,informative and friendly. My wife and I had a good rapport with Mike. He answered all of our questions thoroughly. We enjoyed working with him. More

by jaybo63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia
May 21, 2013 -

New Country Lexus of Westport responded

We are glad your experience went so well and are very proud of the staff we have. Mike leads by example and has fantastic customer service skills. Please refer your family and friends if they are in the market for a new or preowned vehicle. Thank your for your business and please let us know if you need anything. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

May 09, 2013

My experience with John Blank was extremely pleasant and professional. He was very clear and informative and made me feel very comfortable. John has already called to see if i was happy and to call him wi More

by lindalfergus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2013 -

New Country Lexus of Westport responded

Thank you for your business and congratulations on your beautiful new Lexus. Welcome to the New Country family and please let us know if you need anything during your ownership. We are here to assist you before, during and after the sale. Have a great Memorial Weekend! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

May 04, 2013

The New Country Lexus Sale Consultants were friendly and knowledgeable. The took the time to answer any and all questions we had, both before the sale and afterwards. Al, David and Jay made the purchase e More

by Jinnamroati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Liosi Jr., Jay Stokols
May 21, 2013 -

New Country Lexus of Westport responded

Thank you so much for review. We appreciate your feedback and please let us know if you need anything. Your business is appreciated! Please remember your first two services are complimentary at 5k and 10k mile intervals at our Service Center in Fairfield. We have loaner vehicles by appointment for your convenience and appointments can be made at www.newcountryservice.com Join us for our New Owner welcome event in June at our service center to review all of the features on your new Lexus, win prizes and learn about our service center. Like us on Facebook to view our next New Owner Event date. Congratulations on your beautiful new Lexus! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

May 03, 2013

Overall great experience. I would come back for my next vehicle. They were very thorough with presenting of my new car and answered all of my questions and were courteous and respectful. More

by Asemkow
Price
Recommend Dealer
Yes
May 04, 2013 -

New Country Lexus of Westport responded

Congratulations on your New Lexus and thank you very much for your business. If you need anything along the way please don't hesitate to call. Your overall experience is very important to us. Your first 2 services are Complimentary on your new vehicle at 5,000 miles OR 5 months (whichever comes first) and at 10,000 miles or 10 months (whichever comes first) at our Lexus of Westport Service Center at 80 Kings Highway Cutoff in Fairfield. (We offer pickup and dropoff if it is more convenient for you - please arrange that with one of our service advisors). You can schedule your appointment online anytime at www.lexusofwestport.com. Here is a direct link to schedule your first service now: http://www.newcountrylexusofwestport.com/ServiceApptForm Thank you again for your business! Any referrals are greatly appreciated! J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

May 02, 2013

From the moment that I walked in to the dealership to the last minute before I drove off the lot in my brand new IS250, David has been nothing but exceptional. He was attentive, informative and charismatic. More

by MoNYca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Buchbinder
May 04, 2013 -

New Country Lexus of Westport responded

Congratulations on your New Lexus and thank you very much for your business. We hope you're enjoying your beautiful new 2013 Lexus IS250. If you need anything along the way please don't hesitate to call. Your overall experience is very important to us. Your first 2 services are Complimentary on your new vehicle at 5,000 miles OR 5 months (whichever comes first) and at 10,000 miles or 10 months (whichever comes first) at our Lexus of Westport Service Center at 80 Kings Highway Cutoff in Fairfield. (We offer pickup and dropoff if it is more convenient for you - please arrange that with one of our service advisors). You can schedule your appointment online anytime at www.lexusofwestport.com. Here is a direct link to schedule your first service now: http://www.newcountrylexusofwestport.com/ServiceApptForm Thank you for your business! Any referrals are greatly appreciated! J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

May 01, 2013

My experience in leasing, over the last weekend, two 2013 Lexus cars: RX 350 and CT 200h, was great, amazing and very very pleasant. It was mostly because of John Blank - the leasing consultant. John was v More

by evnval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia
May 04, 2013 -

New Country Lexus of Westport responded

Thank you very much for your business. We hope you're enjoying your two beautiful new Lexus models. If you need anything along the way please don't hesitate to call. Your first 2 services are complimentary on both cars at 5,000 miles OR 5 months (whichever comes first) and at 10,000 miles or 10 months (whichever comes first) at our Lexus of Westport Service Center at 80 Kings Highway Cutoff in Fairfield. You can schedule your appointment online anytime at www.lexusofwestport.com. Here is a direct link to schedule now: http://www.newcountrylexusofwestport.com/ServiceApptForm Thank you for your business! J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

April 15, 2013

Relatively low pressure sales approach. Long list of expensive extras to choose from after signing a deal is a little frustrating. Speedy post sales delivery process More

by Grahamstaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia
May 01, 2013 -

New Country Lexus of Westport responded

Thank you for your review and business! We appreciate the feedback and please let me know if you need anything. Congratulations on your new Lexus! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

April 08, 2013

When I called to make an appointment, Mr. Blank could see me right away. He was courteous and informative about my leasing a new vehicle. The experience was hassle-free. All insurance and other details we More

by Franny126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia
Apr 10, 2013 -

New Country Lexus of Westport responded

Enjoy your beautiful new Lexus and please let us know if you need anything. Your first two services are complimentary at 5k and 10k intervals at our service center in Fairfield. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531

April 03, 2013

Jay was great to work with. He was friendly and paitent and spent the necessary amount of time for me to be comfortable with the car. I think he sold me the car a fair price. Also, I noted that he treate More

by william82862h
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Stokols
Apr 10, 2013 -

New Country Lexus of Westport responded

Congratulations on your new Lexus and thank you for your business. Please remember that your first two services are complimentary at 5k and 10k intervals at our Lexus of Westport Service Center in Fairfield. Please let us know if you need anything. Enjoy your vehicle. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531

April 02, 2013

Jeff King and his staff went above and beyond the standard service. Not only have we received great service since we moved to CT in 2008, but last week deserves the highest accolades. We mistakenly More

by BethRolfe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

New Country Lexus of Westport responded

Thank you for your review. We appreciate your business and glad the situation worked itself out. Jeff and the staff make New Country proud with their ethics and great customer service. J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531

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