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New Motors Ford

Girard, PA

4.8
2,485 Reviews
The team at New Motors Ford would like to welcome you to our dealership in Girard, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,485 reviews

July 22, 2026

Service was excellent as always! Everyone is always so helpful. I came in for an oil change and had a question about my hitch. Arlen and Scott M took care of the hitch issue. They ge More

by TMS0219
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
July 22, 2026

Service was excellent as always! Everyone is always so helpful. I came in for an oil change and had a question about my hitch. Arlen and Scott M took care of the hitch issue. They ge More

by TMS0219
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
July 21, 2026

Always the best place to take our car. Drove all the way from South Carolina to have them work on our car. More

by JOEDIPRE
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney
July 21, 2026

Arlen was helpful and communicative. He explained everything they did and why it was done More

by Kayleemarone
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
July 21, 2026

On schedule. Explained results. Remembered me, a seasonal customer. Thank you. A detailed service report would be nice. More

by tjmeps
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
Jul 21, 2026 -

tjmeps responded

Bob Ferrando Ford Jul 21, 2026 tjmeps VERIFIED CUSTOMER On schedule. Explained results. Remembered me, a seasonal customer. Thank you. A detailed service report would be nice.

July 18, 2026

I couldn’t be more pleased with Bob Ferrando Ford. The service department is courteous, and reliable. They accommodate my busy calendar, and finish the work within the estimated time frame. I highly r More

by Lynn Yusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2026

Car insp went well, waited during insp, wasn't a long wait. The result of my insp was clearly explained to me. More

by Ginamhome
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
July 17, 2026

My oil change went perfectly fine, and they found and fixed a critter nest that seemed to be causing the exhaust smell. I’m happy with the experience. More

by ZackB
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
July 16, 2026

I was impressed with the entire staff. They were very knowledgeable and well trained with their department. I truly enjoyed working with Keaton Chase. Great sales rep. More

by AuNboy2154
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
July 15, 2026

Don't think they were being honest with me,about the recalls on the truck.waiting 5 week after putting down payment More

by Tonyklunk
Recommend Dealer
No
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
Jul 20, 2026 -

New Motors Ford responded

Thank you for taking the time to leave your feedback. We're sorry to hear about your experience. Unfortunately, we were unable to locate your information based on the name associated with this review, and we don't typically require a down payment for recall-related repairs, so we'd like to better understand what happened. Please contact our management team at cs@bobferrandoworld.com or 814-774-5678 with your name, the vehicle information, and any additional details so we can investigate your concerns thoroughly. We take honesty and customer satisfaction seriously and would appreciate the opportunity to look into this and address any issues.

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