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New Motors Ford

Girard, PA

Overview
Employees
Reviews
Vehicles
4.7
2,561 Reviews
The team at New Motors Ford would like to welcome you to our dealership in Girard, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,561 reviews

November 14, 2026

Very good experience but they forgot to wash the truck they have offered to take care of it but I don't have time right now More

by Frdtrno72
Recommend Dealer
Yes
Employees Worked With
Collin Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
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November 14, 2026

Was a puzzling situation that they took the time to figure out and made it right More

by Pferrare
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Print
November 14, 2026

I only got 24,005 miles on tires that I was told would get 60,000+ miles. Problem is unresolved. More

by rickrod21958
Recommend Dealer
No
Employees Worked With
The Service and Parts department.
Print
November 13, 2026

New Motors needs to understand that they cannot change or reword policies that were carried over by Ferrando Ford. They pick up the workload that they signed up for when they took over the company. More

by ndedionisio
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Print
November 13, 2026

New Motors needs to understand that they cannot change or reword policies that were carried over by Ferrando Ford. They pick up the workload that they signed up for when they took over the company. More

by ndedionisio
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Print
Nov 13, 2026 -

New Motors Ford responded

We appreciate your feedback on the transition process. Our commitment to transparency and quality remains strong, and we hope to see you again soon.

November 13, 2026

Always a great experience at this dealership. They were able to inspect and return my daughters car in under an hour. Thank you! More

by mark38
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney
Print
Nov 13, 2026 -

New Motors Ford responded

We're so glad to hear about your positive experience with our dealership. It's great that we could assist with your daughter's car inspection promptly. We appreciate your trust in our quality service and hope to see you again!

November 11, 2026

Process was straightforward, slight delay on vehicle delivery but that was explained well and acceptable. More

by CWSNLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mccafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth(Finance)
Print
Nov 12, 2026 -

New Motors Ford responded

We're thrilled to know you found the process straightforward. We appreciate your patience with the slight delay in vehicle delivery and are glad our explanation met your expectations. Your satisfaction is important to us, and we hope to welcome you back soon!

November 09, 2026

This was my first service since New Motors took over. It was every bit as good as Fernando’s. I will return again. More

by ENC1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 10, 2026 -

New Motors Ford responded

Thank you for your feedback! We're pleased to hear that your service experience was positive and comparable to Fernando's. Our team is dedicated to quality and expertise, and we look forward to your next visit.

November 08, 2026

Service cost and timeliness were below my expectations We are a long valued customer for 15+ years More

by riandusk
Recommend Dealer
No
Employees Worked With
Collin Mello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Print
Nov 10, 2026 -

New Motors Ford responded

We apologize for the inconvenience regarding the service cost and timeliness. Please feel free to email us at social@newmotorsbmw.com with your contact information and our manager will reach out to you to address your concerns. Thank you for your continued trust over the years.

November 05, 2026

Because of Walt and Collin I'm sure I couldn't get better service Anywhere else! I feel Walt is the Best Mechanic Going! More

by billandbonnie317
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Print
Nov 06, 2026 -

New Motors Ford responded

Thank you for your kind words! We're thrilled to hear that Walt and Collin provided you with exceptional service. Our team's expertise and dedication to quality are what we strive for. We look forward to welcoming you back!

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