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New Motors
Erie, PA
2,223 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,223 reviews
May 05, 2025
They were very easy to work with. They listened to what I had to say. They listened to what I had to say. More
by acimo
May 04, 2025
Steve was Very helpful in making our experiences with BMW a great success. He told us all we needed to know and more. a great success. He told us all we needed to know and more. More
by Laddis302
May 02, 2025
We were lucky to have been approached by Nick Gaiser 3 years ago on our first visit to New Motors. His thorough knowledge of the Subaru line was very impressive. Hence, we got a new Outback Wilderness. No years ago on our first visit to New Motors. His thorough knowledge of the Subaru line was very impressive. Hence, we got a new Outback Wilderness. Now, 3 years later, and looking to upgrade, we were very happy to see Nick again! He helped us choose a new Outback Limited. Professionalism and friendliness are Nick's best qualities. More
by KCROLLI
Employees Worked With
Nick Gaiser, Nate Bird
May 02, 2025
I had the pleasure of working with Adam Yingling when I bought my first Subaru at New Motors. He was friendly, knowledgeable and very helpful. I would recommend a trip to New Motors for your next vehicle. bought my first Subaru at New Motors. He was friendly, knowledgeable and very helpful. I would recommend a trip to New Motors for your next vehicle. More
by mkoza
Employees Worked With
Adam Yingling
May 01, 2025
I was referred to Shane Harney by a friend who has dealt with Shane for years. He was exceptional. I love that he was very low pressure to purchase a car. I had already decided what I wanted and he didn’t t with Shane for years. He was exceptional. I love that he was very low pressure to purchase a car. I had already decided what I wanted and he didn’t try to make me change my choice to a more expensive vehicle. It was near the end of the month so he could have pressured me to buy a car on the lot. They didn’t have the vehicle I wanted on the lot but they were receiving a shipment in a few days. When it came in he immediately texted me it was there and I texted all pertinent information to him. This saved me at least an hour of getting the paperwork ready. Nate Bird did all our financial paperwork. Very efficient and timely. Shane explained all the features of the car very thoroughly. The whole experience very enjoyable and I will definitely be returning when I need another car. More
by Barb Miller
May 01, 2025
We worked with Stephen Quinn . He knew exactly what we wanted! Definitely would recommend working with him. He’s kind and a zero pressure salesman. He knew exactly what we wanted! Definitely would recommend working with him. He’s kind and a zero pressure salesman. More
by KC
April 29, 2025
Very pleasant process buying a car. The whole staff was great and made the process quick and easy. The whole staff was great and made the process quick and easy. More
by imnewara
April 28, 2025
Efficient, friendly service. Keeps me informed throughout the process. It is also very convenient because it’s close to home and I can get a loaner if I need to. Keeps me informed throughout the process. It is also very convenient because it’s close to home and I can get a loaner if I need to. More
by Vsackett46
Employees Worked With
Ramon
April 26, 2025
Mike Francis was so helpful and friendly. I'm especially happy about the speed of the financial process. I'm still learning about my new Subaru and Mike did say to come back any time if I h I'm especially happy about the speed of the financial process. I'm still learning about my new Subaru and Mike did say to come back any time if I had questions. I'm certainly going to take him up on that offer. Thanks Mike for all your help that day. Teri B More
by Brady7225
April 25, 2025
Mike Francis was very good to deal with. On the day I was stopping by to pick up my vehicle and sign the paperwork I expected to be there for a few hours like I had been from previous dealer On the day I was stopping by to pick up my vehicle and sign the paperwork I expected to be there for a few hours like I had been from previous dealerships. Mike had everything ready, including my vehicle and I was only there for about 20 minutes. More
by marcstevick
Employees Worked With
