
New Motors
Erie, PA
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2,088 Reviews of New Motors
I do not understand why there are any good reviews on this place. Please Do not do business here. The staff at this place is very lazy, unorganized, and do not deserve to be making an income from you. Ma this place. Please Do not do business here. The staff at this place is very lazy, unorganized, and do not deserve to be making an income from you. Many of my friends and I have had numerous problems with work done to our cars. In my case I was just trying to schedule an oil change/ brake pad replace. The salesmen I talked to tried said they wrote me in and would call back with a time for me to come in. 3 TIMES I called and never had a scheduled appointment.. And for my friends that got an appointment for similar services, they got there car back with overpricing of labor, and mechanical problems. This dealer is a disgrace to the Subaru name. I now have to drive an hour away to a respectable dealer in Warren, PA. But let me tell you it is worth every lost minute then doing business with New Motors. And for who ever runs this site if your reading this, I really doubt all the good reviews on this place are being written by true customers. More
Carol found the exact car we were hoping to purchase very quickly. The sales process went very smoothly. We had good communication to keep us up to date on when the car would be arriving. Once it arrived quickly. The sales process went very smoothly. We had good communication to keep us up to date on when the car would be arriving. Once it arrived we were able to pick up the car at our convenience. More
I could not have asked for a better experience when buying/leasing my first vehicle. Mindy was just great! very sociable, and informative. It was very nice to have someone listen to what i wanted rathe buying/leasing my first vehicle. Mindy was just great! very sociable, and informative. It was very nice to have someone listen to what i wanted rather than do what needed to be done to meet a quota. Mindy took the time to run different numbers to get me as close to the monthly payment I felt comfortable with. The general manager did my financing and got me the best deal possible. There is nothing that could have been done to make my experience better. More
The salespeople were very knowledgeable and friendly. Nate respected my time, did not rush me, humored my thoroughness (on test drive an in general), and overall made the car buying experience very pleas Nate respected my time, did not rush me, humored my thoroughness (on test drive an in general), and overall made the car buying experience very pleasant. On the transactional side, Allen was very friendly, explained all of the paperwork well, and was very easy to work with. I have the feeling that the staff at New Motors is genuinely interested in making sure my experience as a customer goes well and that they want to maintain me as a customer. More
The experience of buying my new first car went extremely smoothly. I was very comfortable working with Shane Harney. He is calm, patient, and knowledgable. He really took time to show me everything on the smoothly. I was very comfortable working with Shane Harney. He is calm, patient, and knowledgable. He really took time to show me everything on the car and to be sure I understood it. I can't recommend him highly enough! More
Our salesperson, Andrew Vollant, was low-key. Had this been a high pressure experience, we would probably have walked away, not only to another dealer, but possibly to another manufacturer. We trust tha been a high pressure experience, we would probably have walked away, not only to another dealer, but possibly to another manufacturer. We trust that this, customer-oreinted, polite attitude will extend into our service dealings with the dealership. Quality of work was marked as N/A since this dealing was to purchase a new car, thus no work was performed. I am gratified that Subaru surveys customers like this, and - so far - the car is just fabuluous. Kudos! More
We returned to Carol Bianchi at New Motors because we enjoyed dealing with her on two previous car purchases. We were greeted at the door immediately. We asked for Carol and was courteously taken right t enjoyed dealing with her on two previous car purchases. We were greeted at the door immediately. We asked for Carol and was courteously taken right to her. Our buying experience was as great as we expected. We were told all about the car and were shown the service department. We were impressed by the number of years each mechanic worked in his specialized department, each working on one car make only. We were treated well through the whole process and we would recommend new motors to our friends and family. More
the fact that I have returned to New Motors, Erie, PA for the fact that I have returned to New Motors, Erie, PA for a second purchase of a three-series BMW speaks for itself. We were made to feel welcome the fact that I have returned to New Motors, Erie, PA for a second purchase of a three-series BMW speaks for itself. We were made to feel welcome at all times without being "bugged". All questions are well answered and the procedures go smoothly. They make car buying a good experience all the way around, including the service department. Also, the facility is squeaky clean inside and out. More
The BMW team at New Motors have always been easy to work with, and willing to meet your individual needs. I'm enjoying my new 11 535i xdrive. These guys do a great job, and it's refreshing to have a long- with, and willing to meet your individual needs. I'm enjoying my new 11 535i xdrive. These guys do a great job, and it's refreshing to have a long-term relationship with your dealership. Great job guys. More
Andrew was friendly, helpful, and well versed in the product. He followed through with all promises, and was a pleasure to work with. After buying our new Kia Optima Ex, Andrew went above & beyond when product. He followed through with all promises, and was a pleasure to work with. After buying our new Kia Optima Ex, Andrew went above & beyond when he showed us how everything on the dash & stering wheel features worked as well as all other features of the car. He even set up my phone for the bluetooth in about 5 minutes. Something that would have taken me all day to do. If I were to rate him on a scale of 1-10, I'd give him a 20. Mr Yingling the finance manager was also a pleasure to work with. He made the financing a breeze. I never knew buying a car could be such a pleasant experience. I have a friend who I would hate to deal with if I sold cars, and he loves this auto group, and has purchased several vw's. I would definately buy another car from this dealer, and will highly recommend to friends. As a matter of fact I already gave someone a copy of your business card. I LOVE my new KIA!!! Sincerely, Sandy & Dennis Johnson More