Newark Toyota World

Pretty GREAT WAY to start off a Friday Morning! My vehicle was taken in promptly at 8am as scheduled for a minor repair. They've been really quick and attentive on all 3 occasions that I've had my My vehicle was taken in promptly at 8am as scheduled for a minor repair. They've been really quick and attentive on all 3 occasions that I've had my vehicle serviced, twice without an appointment, but I would seriously RECOMMEND one. The service associate gave me a reasonable two-hour estimate and I left walking (by choice) to a nearby appointment with a complimentary cream cheese bagel, a donut and a decent cup of coffee. Henry is awesome! The other guy was cool too! More

Important recall but no parts available at scheduled appt. I received a recall notice for a manufacture defect with leaf springs and made an appt to have the required repair. The person who answered the phone I received a recall notice for a manufacture defect with leaf springs and made an appt to have the required repair. The person who answered the phone was not familiar with recalls. When I came in for the appt, I was told Service "would have to see if my car qualifies." And, even if my car qualified, there were no parts, so I would have to come back. The recall notice said nothing about "qualifying." The recall said I needed repair and that it was very important. This snafu with Service wasted 1/2 day of my time. More

New 2016 Highlander We had the opportunity to stop by when we had no intention on purchasing a new car, but the pricing and dealership personnel were so inviting, they ma We had the opportunity to stop by when we had no intention on purchasing a new car, but the pricing and dealership personnel were so inviting, they made the process of walking out a few hours later with a new car a truly enjoyable experience. It was not sales push, it was good old professional competence and meeting the customers needs. They worked with us (our trade in was full of branches we were taking to recycling!), understood what we were looking for, and presented a fair price. This is our second car from this dealership, and it will not be our last! More

lonnnnng wait despite scheduled appt 1 1/2 hours for new wiper blades & tire rotation even though i had schedulled appointment. THIRD time i have had service there where car wash was brok 1 1/2 hours for new wiper blades & tire rotation even though i had schedulled appointment. THIRD time i have had service there where car wash was broken. nobody to blame but myself for keep hoping service from here will improve. perhaps if they invested in people instead of having a convenience store in waiting room they could be efficient & expedient. More

Very Pleased Mark Truong was friendly and very helpful in getting the deal we asked for for a Nissan. Would definitely recommend anyone to ask for him! Mark Truong was friendly and very helpful in getting the deal we asked for for a Nissan. Would definitely recommend anyone to ask for him! More

oil change my representative was very helpful, patient, explained everything thoroughly, and was courteous. I would recommend him working with anyone. He did a g my representative was very helpful, patient, explained everything thoroughly, and was courteous. I would recommend him working with anyone. He did a great job. Thanks More

Maintenance Nice visit and I save money. Darcy was able to find me another discount coupon to have my bill even lower I appreciate that. I enjoyed that free man Nice visit and I save money. Darcy was able to find me another discount coupon to have my bill even lower I appreciate that. I enjoyed that free manicure and love the free soda and donuts. ;) I live in Pennsylvania but I come all the way to Delaware to get my car serviced because of the customer service and the people, I bought my car in 2011 and I still come to Newark Toyota World in Newark Delaware. I must say that speak volumes in regarding your business, thanks for all that you do thanks. More

Lease experience I leased a new Rav 4 limited from Richard Litz and received excellent service. This is my 4th lease from Richard. I would highly recommend him to othe I leased a new Rav 4 limited from Richard Litz and received excellent service. This is my 4th lease from Richard. I would highly recommend him to others. More

Install Sirius XM to factory radio I wanted to get Sirius XM install onto my factory radio. Unfortunately it didn't work out. I did not like the way it was operating. So I ask the my se I wanted to get Sirius XM install onto my factory radio. Unfortunately it didn't work out. I did not like the way it was operating. So I ask the my service rep to remove it, and refund me. More

pleasant Mrs Kim was very knowledgeable about the Prius I purchased! I didn't feel pressured! they worked with me to get me in the car I wanted at the price Mrs Kim was very knowledgeable about the Prius I purchased! I didn't feel pressured! they worked with me to get me in the car I wanted at the price I was willing to pay! I'll buy next car from Newark Toyota World! More