Newark Toyota World

Very poor overall I drive many miles a month. I visit Toyota World every 5-6 weeks ( 5,000 miles ). On 3/1/16 I was advised that I should think of having my oil pan ga I drive many miles a month. I visit Toyota World every 5-6 weeks ( 5,000 miles ). On 3/1/16 I was advised that I should think of having my oil pan gasket resealed I asked how long wood it take I was told 2 hours I said if I keep a eye on it can it wait until my next oil change and I'll do it when I have my tires rotated (10,000) O K. Last week I called Cheryl who always makes sure every thing goes smooth, and she said the earliest I could come in was first thing next Monday morning I asked what time she said she gets in 6:45. I said I'll be there by 7am, and I did Cheryl was out sick it was all down hill from there After the advisor who said he would help me for Cheryl tried to sell me much more than I asked for I said I only want what I ask for after telling me I had to pay for three hours for the seal I wasn't to happy. But when I called him the next day and asked him if he rotated my tires, because it doesn't show on the bill He said yes! The code on top means they were. I know they were not ! Never again! Will I go back ! More

Very courteous and professional Very knowledgeable and attentive to all of my questions and concerns throughout the whole purchase of my new Toyota. Everything was explained in detai Very knowledgeable and attentive to all of my questions and concerns throughout the whole purchase of my new Toyota. Everything was explained in detail through the whole process. More

2016 Toyota Sienna XLE Purchase We purchased a new 2016 Sienna through Bruce Low at Newark Toyota World on 04/09/16. I had previously entertained offers from various Toyota dealers i We purchased a new 2016 Sienna through Bruce Low at Newark Toyota World on 04/09/16. I had previously entertained offers from various Toyota dealers in the PA, MD, and DE area and the offer that Bruce presented for the new vehicle and our trade was the best by far. We will certainly use this dealership for any future purchases of any Toyota products. More

Excellent service from Bill Chaffee and team as usual. Bill has been supervising the servicing of this vehicle for many years, and his standards are very high. service from Bill Chaffee and team as usual. Bill has been supervising the servicing of this vehicle for many years, and his standards are very high. More

last free inspection Great car, great service. Mr. Sherman is an old friend and Chris, my advisor was great. Also had a short chat with another advisor about trees! Ver Great car, great service. Mr. Sherman is an old friend and Chris, my advisor was great. Also had a short chat with another advisor about trees! Very friendly place. More

courteous and thorough It's been about a week since my Tundra window was serviced , I can't recall my service managers name and don't have the paperwork with me as I'm in It's been about a week since my Tundra window was serviced , I can't recall my service managers name and don't have the paperwork with me as I'm in North Carolina . But, he listened to me explain the problem, explained what would be done and it was completed promptly. More

Great experience Great experience, was ready when they promised, attentive and interested in solving multiple issues. Dropping off is definitely the best way to go! Go Great experience, was ready when they promised, attentive and interested in solving multiple issues. Dropping off is definitely the best way to go! Good job team More

Great experiance Great experience had when I reached out there for car service. they are so friendly . First thing on every one mind when they decide to leave their c Great experience had when I reached out there for car service. they are so friendly . First thing on every one mind when they decide to leave their car to service center they would recollect previous experience how was with them. Based on it, everyone will think whether we should go or not. The experience I had was nice. I would like to revisit there if I am needed. More

Easy in, easy out Took my van in on a Sunday; I was greeted by Henry and he took it from there. He called me promptly when it was done and check out was a breeze. Took my van in on a Sunday; I was greeted by Henry and he took it from there. He called me promptly when it was done and check out was a breeze. More

Relaxing and peaceful. The renovations are wonderful. The cafe' services were great also, the receptionist. Waiting for the service to be completed was not long and dreadf The renovations are wonderful. The cafe' services were great also, the receptionist. Waiting for the service to be completed was not long and dreadful. It was wonderful. More