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Newark Toyota World

Newark, DE

4.4
2,442 Reviews

230 E Cleveland Ave

Newark, DE

19711

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2,442 Reviews of Newark Toyota World

April 12, 2016

Great service as usual I always have a great experience here. The service is great and the people are friendly and very knowledgeable The wait time wasn't too long. More

by Jsmoulthrop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chaffee
April 12, 2016

waste of my time If I knew all you were going to do was rotate the tire I would have cancelled the visit . My time is more important then having tires rotate More

by sam19808
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember Thier name
Apr 12, 2016 -

Newark Toyota World responded

Sorry you were disappointed with the procedure. Toyota recommends this , and the tire manufacturers require it to maintain the warranty on the tires! In addition to the rotation, we also inspect the brakes, reset tire pressures, check and adjust fluid levels as required, and complete the multi-point inspection. You are certainly free to service your car as you see fit, and we will be happy to accommodate you. Thanks for your business.

April 12, 2016

Body work Extremely disappointing experience. My Tundra was kept at the body shop for a month and the estimator could not see very apparent damage to the seal a More

by skiing067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marvin, Jina at the body shop
April 12, 2016

sales an service When buying my 2015 van I was suppose to have all around coverage 10 months later I find out I don't plus I go to get my radio fixed I was tol More

by rgtkia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wesley an chris from service ho%rible, Bruce Low, Bill Chaffee
April 12, 2016

Another excellent experience at Newark Toyota World Service here is always top notch and expectations are always met. Price was indicated up front and services associate called to provide price before a More

by medkeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall.
April 11, 2016

Good Dealer and nice experience but still a bit sneaky. My Experience with Jeff Turner was awesome. He was informative and worked with me on the pricing of the Vehicle. I would recommend giving him a visi More

by James Simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
April 08, 2016

The best experience ever! When I first walked into the building I was overwhelmed with anxiety due to the problem going on with my car. I was immediately greeted by staff and t More

by f.yung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colleen
April 08, 2016

"Friendly people; excellent service" As I drove into the service bay, the service tech met me, noted the mileage and VIN. We proceeded inside, she wrote up the work order and took me to More

by ECD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Gebhart (CLG)
April 07, 2016

First Toyota All aspects of the car buying experience were very professional, informative, and pleasurable! Ken's ability to listen as well as advise was appreciat More

by mance50
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Steen
April 06, 2016

Above and beyond Jacob made sure I was as inconvenienced as possible when a problem was discovered during a routine maintenance check. He arranged for a rental immedi More

by Rusty4253
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
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