
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
great experience Nick Erlinger was great to work with. With my busy schedule, he was patient and very helpful.He welcomed us at the door and was ready to show us the d Nick Erlinger was great to work with. With my busy schedule, he was patient and very helpful.He welcomed us at the door and was ready to show us the different styles and colors of the Toyota we were wanting to purchase. Will definitely use this dealership again. More
Third car purchased at Newbold Toyota We have been very happy with the service and sales at Newbold. We bought our third Prius from Newbold on August 2, 2017. The sales person was Nick Er We have been very happy with the service and sales at Newbold. We bought our third Prius from Newbold on August 2, 2017. The sales person was Nick Erlinger who did a superb job of helping us choose the right car for us. We have had our previous two Prius's serviced at Newbold. They let us know of problems that we had missed so that we had trouble free years of driving. More
Excellent Experience After many years with my loyal Toyota vehicle I was in the market for a replacement. I worked with Damon and from the onset he was interested in findi After many years with my loyal Toyota vehicle I was in the market for a replacement. I worked with Damon and from the onset he was interested in finding me a vehicle that closely matched what I was hoping for. He was patient while I navigated the field of Toyotas available and in the end exceeded my hope for my next vehicle and I am beyond glad with both the service and purchase. Definitely a fan of Newbold and its excellent employees More
Stellar I work across street at our other dealership. Usually when we work for same owner certain liberties can be taken like: not following up. Not calling p I work across street at our other dealership. Usually when we work for same owner certain liberties can be taken like: not following up. Not calling people back etc.Doesnt happen here. Mark Wakeford answered questions when he didn't have a car. Remembered to call when he did. This is the way it was. Thank you Mark and Newbold Toyota! Dave Noones More
At no time did we feel pressured unlike the other dealers we visited the previous week. Mark Wakeford was very helpful and so easy to work with. unlike the other dealers we visited the previous week. Mark Wakeford was very helpful and so easy to work with. More
An all day affair that turned out great Highly recommend this place! I was having a difficult time finding a car in my budget and my bank made it quite a process, but all the guys there did Highly recommend this place! I was having a difficult time finding a car in my budget and my bank made it quite a process, but all the guys there did so much for me. Josh Roseke really went out of his way to get me the car I wanted and endured the long process! Kudos to him for being so cool under such stress! He really went above and beyond for me and I can't express how thankful I am for that! He was not only able to get me a car I wanted when I was beginning to think it wouldn't happen, but he had the interior cleaned, too. I'm amazed at the deal I got with them and how far they went to make sure I was happy and left with a car. I'm truly grateful they turned my car buying experience into a positive one. Of all the dealerships I've visited, I have to say these guys are the best! They treated me so nice and made me feel better in general. The guys there are super fun and nice, I'd defend recommend this place to anyone looking for a car. More
Very pleasant and knowledgeable Sales Consultant Matt Endres, our Sales Consultant, was such a pleasure to work with. When my husband and I arrived on a Saturday morning, I was undecided betwee Matt Endres, our Sales Consultant, was such a pleasure to work with. When my husband and I arrived on a Saturday morning, I was undecided between 2 models of Toyota sedans. Matt explained the differences and the packages of each car, without hesitation. He could answer all my questions and never pressured me to purchase a car that day. We test drove a car by ourselves, something our local Toyota dealership would not allow us to do. Matt made clear to us all the technology we will will be using in the 2018 Toyota models. He made us comfortable, being Senior citizens, that we would not be intimidated, but thoroughly enjoy either car. Monday morning, my husband and I drove 50 miles back to Newbold Toyota to purchase an Avalon from Matt Endres. We were so impressed with his knowledge of Toyota cars, and when sitting down with him to fill out papers, he was very personable with us that we felt we gained a friend at the dealership. We have recommended Newbold Toyota and Matt Endres to everyone as they admired our new Avalon. More
Truthful experience Dave Stevens was excellent to deal with. He gave me a price, did not change and delivered on everything as promised. We traveled about 150 miles one w Dave Stevens was excellent to deal with. He gave me a price, did not change and delivered on everything as promised. We traveled about 150 miles one way to buy this car. I was apprehensive about changes once I got there. None happened. Best price I was able to obtain. Very pleased with the whole experience More
EGR replacement I had the EGR system replaced 2-3 weeks ago due to it's malfunction on my 2010 Prius. Good customer service work by Jim. All systems go! I am now exp I had the EGR system replaced 2-3 weeks ago due to it's malfunction on my 2010 Prius. Good customer service work by Jim. All systems go! I am now experiencing mpg's at less than 6 to 8 miles per gal, when I was in the 50 ++ range. Returned for check up but was told by Jim nothing could be done to bring back my previous mpg's. When I requested of him for a "check it out" procedure, he turned me down and as our discussion continued, told me to take the problem to corporate. So even with an 10;30 appt I left with no resolution to the missing mpg's.. Surely there's an answer to this problem, which I would like to have!! Regards, Lou Rose 618-604-2399 More
Great dealership and sales rep Nick Erlinger and the team at Newbold gave us a great deal and delivered the vehicle inside 1.5 hours. While I completed the paperwork, Nick walked my Nick Erlinger and the team at Newbold gave us a great deal and delivered the vehicle inside 1.5 hours. While I completed the paperwork, Nick walked my daughter thru the features and set up her Bluetooth for her. This dealership really made us feel taken care of. Highly recommended and have already referred my son to get in there asap! More