Newbold Toyota
O'Fallon, IL
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1,560 Reviews of Newbold Toyota
Paula was great to work with. Got a good price and the overall service was excellent. They even went out of there way to find me a lower loan rate, not to mention giving me a ride to another dealer to ge overall service was excellent. They even went out of there way to find me a lower loan rate, not to mention giving me a ride to another dealer to get my other car serviced! More
Had a great experience purchasing our 2011 Corolla at Newbold from Chip Braden. He was very patient and took the time to help us find the right vehicle that met our needs. He was also very knowledgeable Newbold from Chip Braden. He was very patient and took the time to help us find the right vehicle that met our needs. He was also very knowledgeable about the vehicle we purchased as well as the other models we test drove. I was very comfortable with the choice we made, the price we paid, and the staff at Newbold. The dealership was very clean and comfortable. Chip and the staff were professional and courteous. More
I have dealt with Newbold Toyota since 2003 and have purchased 4 vehicles from them. Nick Erlinger's customer service has always been nothing less than outstanding and I have always been satisfied with purchased 4 vehicles from them. Nick Erlinger's customer service has always been nothing less than outstanding and I have always been satisfied with the price I have paid for the cars. Nick even goes the extra mile by taking my vehicles in for maintenance when needed and always makes sure it is washed before it is returned. The maintenance I have gotten on the cars by their service department has been excellent and they are not pushy when you say no to something they recommend be done. I have always received friendly, courteous service from Newbold in a no pressure environment. I highly recommend them and will be back to purchase another vehicle from them. More
I had a great experience working with Nubold Toyota. Primarily due to my salesperson, Paula Louis. She was super friendly, attentive to our requirements and very helpful throughout the entire buying pr Primarily due to my salesperson, Paula Louis. She was super friendly, attentive to our requirements and very helpful throughout the entire buying process. She worked to find us the exact car we were wanting. The dealership was also helpful in working with us on the financing process. I am currently in process of trying to recommend a good friend to the dealership today. More
We had a good idea of what we wanted when we went having researched through consumer reports. Nick helped us get exactly what we wanted for a price that was right on line with what consumer reports quoted researched through consumer reports. Nick helped us get exactly what we wanted for a price that was right on line with what consumer reports quoted as best price. He was patient with me as this was my very first new car, answered all our questions and at no time did we feel pressured to do anything we were unsure of. He even got us a better interest rate! More
This new Venza was my second new vehicle purchase from Newbold. I worked with Nick Erlinger who provided me with excellent service from the first time I visited the showroom in Jan 2011 until July when I Newbold. I worked with Nick Erlinger who provided me with excellent service from the first time I visited the showroom in Jan 2011 until July when I made my purchase. He has contacted me several time since to ensure that I am fully satisfied with my Venza and have followed up on some additional items. He was great to work with. He was always available via phone and in person. He always either had answers to my questions or found them. The vehicle I wanted was not readily available but he was able to locate one and get it to me. I could have gone to St. Louis for my purchase but I chose Newbold again because of Nick Erlinger. More
They were very helpful and working with us getting the car that we were interested in and the price that we wanted to pay for the car. It took a couple of times going back and forth, but at the end of th car that we were interested in and the price that we wanted to pay for the car. It took a couple of times going back and forth, but at the end of the day we were very happy the outcome. More
everyone was so very helpful and pleasent we were pleased with the job they did from the salesperson to the finance department thank you the daniels with the job they did from the salesperson to the finance department thank you the daniels More
The Toyota Corrolla we purchased is the second vehicle we bought from Newbold Toyota. We could have bought our car at any number of dealers closer to our home. But, we came back to NewBold for two reasons. bought from Newbold Toyota. We could have bought our car at any number of dealers closer to our home. But, we came back to NewBold for two reasons. First, because of the high quality of the 2007 4Runner Limited and second because of the knowledgeable and honest approach by our salesman, Terry Oliver. He isn't a pressure salesman. I've walked out of dealers in the past because of it. In both sales Terry took time with us. Overall, we felt that he did the best he could do for us and for his employer. My wife and I have been well satisfied with our experience at Newbold. Mr Oliver is certinaly part of that satisfaction. Terry is a super fan of the Toyota product he sells. I've come away confident that the vehicle's we have purchased will hold up to the many years, and many miles I expect to put on them. I have Terrys cell phone number in my personal phone and he has mine. He checks in on us asking how the 4Runner is doing and fills me in on things going on with Toyota. When I rent vehicles for work now, I request Toyota vehicles. I've met one of the Newbold family members on a return for oil change visit. Terry made sure that of that. She thanked me for our business. I appreciate being appreciated. More
We were pleased with the service we received from this dealer. The staff were all friendly and seemed eager to be of assistance. Our sales representative has been good to work with on followup. dealer. The staff were all friendly and seemed eager to be of assistance. Our sales representative has been good to work with on followup. More