
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
Schedule When calling the service department I was put on hold for 10 + minutes—never did get an answer. On all occasions Newbold never returned my car in a ti When calling the service department I was put on hold for 10 + minutes—never did get an answer. On all occasions Newbold never returned my car in a timely manner as promised. My drivers seat was breaking down at 15000. When I wanted the cover replaced which was under warranty I was told, the seat cover was not under warranty because it was ordinary wear. Really!!! More
Great staff and service! The staff is always friendly and it is always speedy service no matter if I drop my car off or stay and wait for it. The staff is always friendly and it is always speedy service no matter if I drop my car off or stay and wait for it. More
Warranty Service Having recall work done with the wiring harness for the back sliding doors on my 2015 Toyota Sienna. Me. Allen told me it would take about 3 hours to Having recall work done with the wiring harness for the back sliding doors on my 2015 Toyota Sienna. Me. Allen told me it would take about 3 hours to do the work and it was just at 3 hours!!! More
New car for our son It was the easiest and best car buying experience I have ever had. From the moment my son and I walked in the door we felt welcome. It was the easiest and best car buying experience I have ever had. From the moment my son and I walked in the door we felt welcome. More
My purchase I would recommend Amanda Hall for any car purchase. She exceeded our expectations and ensured we were able to secure a deal. Thank you Amanda! I would recommend Amanda Hall for any car purchase. She exceeded our expectations and ensured we were able to secure a deal. Thank you Amanda! More
Josh went above and beyond Josh did a great job. He always kept up communication. He led us through a seemless process in customizing our new 4Runner. We appreciate how prompt J Josh did a great job. He always kept up communication. He led us through a seemless process in customizing our new 4Runner. We appreciate how prompt Josh was throughout. Thanks for all your help! More
Bought a 4Runner The sales associate was Damon H., he was great to work with...no pressure, answered all my questions, showed me around the sales floor, parts and serv The sales associate was Damon H., he was great to work with...no pressure, answered all my questions, showed me around the sales floor, parts and service department. Robert was the finance manager. Again, no pressure and walked me through all the numbers and warranty options. Didn't force an upsell, just explained the options and let me weigh the pros and cons... Great experience, definitely recommend Newbold! More
Amazing experience The staff is funny and witty. They were super helpful and attentive to our requests in terms of the vehicle we were looking for. Very impressed with h The staff is funny and witty. They were super helpful and attentive to our requests in terms of the vehicle we were looking for. Very impressed with how quickly we were able to purchase a new vehicle. More
Great car buying experience Great dealership to buy from. No hassle and beat prices of other dealers!! They had a car ready for me to look at when I got there. Friendly staff Great dealership to buy from. No hassle and beat prices of other dealers!! They had a car ready for me to look at when I got there. Friendly staff and very helpful! Would definitely buy from them again! More
Great customer service Professional help knowing what needs to be done to keep my car running at top performance. Helped find warranty I didn’t know I had. Professional help knowing what needs to be done to keep my car running at top performance. Helped find warranty I didn’t know I had. More