Newbold Toyota

Great Friendly service! My car was serviced in great time and My Wife is very pleased with the results. Without a great service department, you have very little going for yo My car was serviced in great time and My Wife is very pleased with the results. Without a great service department, you have very little going for your dealership. You have a great service department, but you can always do better on prices. Offer more discount coupons. Would recommend this Dealer to all my friends!! More

Replaced front Brake s Shawn was good. Took care of what I needed and got me back on the road. He makes sure that we get the best deal. Shawn was good. Took care of what I needed and got me back on the road. He makes sure that we get the best deal. More

Super Good!! David knows his product line very very well!! He helped us by finding our perfect vehicle (given we wanted some unusual options) And David was a David knows his product line very very well!! He helped us by finding our perfect vehicle (given we wanted some unusual options) And David was above board (no misleading info) and made the purchase process go Very Well Thanks to David and the Team at Newbold Toyota!! More

Used car buying experience They made the used car buying experience a little less painful. I had an issue where I had placed a freeze myself on my credit, but they were able to They made the used car buying experience a little less painful. I had an issue where I had placed a freeze myself on my credit, but they were able to work through the issue and sell me a car. More

Scheduled for service - They ordered the wrong part I was scheduled to have the drip molding on my roof replaced for the second time. When I checked in they asked me what side the molding was missing fr I was scheduled to have the drip molding on my roof replaced for the second time. When I checked in they asked me what side the molding was missing from. This should have been my first clue they were not ready to fix my truck. Instead, I left the facility and was notified an hour later that they ordered the wrong part. My conclusion is that they never ordered it in the first place. So now I have to make another appointment after the part comes in. I also raised an issue with a paint defect I believe I have on my hood. I was told by Shawn he would talk to his service manager about my complaint. When I picked up my truck Shawn never mentioned if he had talked to his supervisor. I proceeded to talk to the general manager, Steve Stiegman, about my concerns. He took my phone number and said he would get back to me about my paint issue after he talked to the Toyota paint representative, which I was in the week prior to try and resolve. Steve mentioned that Abra Auto may be an option to fix the paint and they have a partnership with Abra. Waiting on the call back from Steve. More

Quick and painless Easy to make appointment that fits in my schedule. Provided me with realistic service expectations, time, expense, etc. Friendly and curteous staff. Easy to make appointment that fits in my schedule. Provided me with realistic service expectations, time, expense, etc. Friendly and curteous staff. Comfortable waiting area. More

Pleasant experience Our purchase experience with Newbold was pleasant, no pressure, friendly. This is our second purchase from them. Highly recommend this dealership G Our purchase experience with Newbold was pleasant, no pressure, friendly. This is our second purchase from them. Highly recommend this dealership Great experience, No problems, More

Efficient, courteous professional service I brought my car in for routine maintenance and Jeanine was helpful and courteous in checking me in and when I picked up my car. I have always receive I brought my car in for routine maintenance and Jeanine was helpful and courteous in checking me in and when I picked up my car. I have always received good service from Newbold Toyota More

Scheduled Service This review is a lot to discredit anyone in the service department, however I had an appointment scheduled for 0815, for a tire rotation. Upon arrivin This review is a lot to discredit anyone in the service department, however I had an appointment scheduled for 0815, for a tire rotation. Upon arriving I was told there was one car ahead of me. After sitting there for an entire hour they finally came and got me for my completed service. I might has well have just been a walk in, to have waited that long on a 20 minute at the most job. What's the point in making an appointment if you have to set there and wait as literally 5 more people walked out before me. More

New Car purchase Worked with Matt first for a test drive and selecting the vehicle to purchase. He helped us with the special order. Nick took over for Matt and he kep Worked with Matt first for a test drive and selecting the vehicle to purchase. He helped us with the special order. Nick took over for Matt and he kept track of the order and completed the delivery process. Nick was professional and courteous and took care of our special request for tinting windows. We had very good experience with New Bold Toyota. More