
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
Hard working to get the deal done Found the truck online and talked to Dave in sales he got the ball rolling and i drove over a hour to the dealership he got it up front for me to test Found the truck online and talked to Dave in sales he got the ball rolling and i drove over a hour to the dealership he got it up front for me to test drive it. Had issues getting financed for it but him and terry didn’t give up and kept trying even when i was ready to give up! Customer service there was the best I’ve seen in a long time and everyone was friendly! Will recommend and will be back in future! More
New car purchase. My new car purchase went so smoothly. Amanda was wonderful to work with. It had been a long time since I bought a new car. My new car purchase went so smoothly. Amanda was wonderful to work with. It had been a long time since I bought a new car. More
2018 RAV4 I was pleased with the dealership and Mark wakeford. Decided to buy a 2018 RAV4 AWD Limited but couldnt find the one i wanted. Mark ordered it from th I was pleased with the dealership and Mark wakeford. Decided to buy a 2018 RAV4 AWD Limited but couldnt find the one i wanted. Mark ordered it from the factory and I was very pleased with the purchase More
We bought two Toyota Priuses recently from Josh Roseke. Josh was helpful with negotiations. Initially, negotiation was difficult with dealership but finally reached amicable agreement. Josh listened to our Josh was helpful with negotiations. Initially, negotiation was difficult with dealership but finally reached amicable agreement. Josh listened to our concerns and conveyed them to Newbold's financial person. More
Josh Roseke was very honest and helpful in our sale ! We hope all with follow up on the extras we purchased for the car. We would like a rental when we come to add the extras. Thanks very much, Myr ! We hope all with follow up on the extras we purchased for the car. We would like a rental when we come to add the extras. Thanks very much, Myrt and Pat Rollins More
Excellent salesman...true to his word. We knew what we wanted in advance. We worked with Micah Miranda, who made us a fair deal, ordered our truck and kept us posted as it was built and de We knew what we wanted in advance. We worked with Micah Miranda, who made us a fair deal, ordered our truck and kept us posted as it was built and delivered. Micah spent a great deal of time and patience going through all the bells & whistles. A pleasure to work with! More
Great experience! I enjoyed working with Nick on finding our daughter’s car for her sweet sixteen. Nick was honest, accommodating, helpful, and easy to work with. He w I enjoyed working with Nick on finding our daughter’s car for her sweet sixteen. Nick was honest, accommodating, helpful, and easy to work with. He was very responsive to messages and turned, what is usually a dreadful experience, into one that was pleasurable. I can’t wait to see our daughter’s reaction to her 2018 Toyota Yaris Ia. We will be buying all of our cars from Nick from this point on! More
DONT WASTE YOUR TIME Twice I tried to buy from this dealership and twice I bought a Toyota elsewhere. The salesman told me that no other brand holds the resale value like Twice I tried to buy from this dealership and twice I bought a Toyota elsewhere. The salesman told me that no other brand holds the resale value like Toyota. This may be true but 30 minutes later they offered me 10,000 less for my 2017 Toyota trade than the car sold for 6 months ago. The vehicle has 6000 miles on it. The local GMC Dealer offer me $5000 more on the Toyota trade than Newbold did. Newbold’s inventory is small and when I asked if they could get a vehicle from another dealer the answer was not unless I want to pay $900 to transfer. Then I had an epiphany. Why buy from Newbold and pay extra to get the vehicle I want and get less for my trade when I can just drive across the river and get the deal I need. Do yourself a favor and go to Bommarito. They will treat you fairly. I made the deal over the phone. I ended up getting the exact vehicle I wanted and a fair price on my trade. More
Patient Salesman Over the course of 2 weeks, we visited Newbold 8-10 times to seek information/test drive a Rav 4. Dave Stevens was very knowledgeable about not only Over the course of 2 weeks, we visited Newbold 8-10 times to seek information/test drive a Rav 4. Dave Stevens was very knowledgeable about not only the Rav 4, but the Toyota corporation's connection to the safety of their owners. Dave never acted like we were taking too much of his time. He understood we wanted to make sure we were making the right decision for us and he never pressured us to buy the car. He came across as a good buy who wanted us to be be happy with our purchase. We would definitely recommend Dave to anyone who wants to buy a Toyota or used car at Newbold. More
Excellent Very knowledgeable salesman! Friendly staff. We were in and out with a new truck in no time! Ask for Matt, he is not a pushy salesman at all. He shows Very knowledgeable salesman! Friendly staff. We were in and out with a new truck in no time! Ask for Matt, he is not a pushy salesman at all. He shows you what you want to see and tells you all the details and let’s you make your own opinion. More