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Newport Lexus

Newport Beach, CA

4.9
1,749 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,749 reviews

September 10, 2016

Newport Lexus is Outstanding We always return to Newport Lexus for our new cars. Service is outstanding. Staff is very personable and helpful. Management is always ready to plea More

by Ray, Huntington Beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Tony D'Amato, Steve Tibbetts, Anita Rami
Sep 12, 2016 -

Newport Lexus responded

Hi Ray, Thank you so much for this great review! We take great pride in proving quality service and are so happy that our team provides you just that. Please know how much we appreciate your business and we hope to see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 10, 2016

Service department us excellent Jason Johnson keeps me coming back to Newport Lexus! Having Jason to turn to helps relieve any stress I may have bringing my vehicle in for service. More

by Jett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Johnson, Gary Kalagian
Sep 12, 2016 -

Newport Lexus responded

Thank you for this great review! Jason is an all-star and we're so happy to hear that he keeps you coming back. Thanks for being a part of the Newport Lexus Family and we'll see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 10, 2016

Maintenance visit The customer service is good ( they need to be a little more loose and friendly though ). The price for an oil change was high . The car wash was for More

by Samer1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Sep 12, 2016 -

Newport Lexus responded

Thank you for your feedback. Please feel free to contact me if you'd like to discuss any of the issues you've faced here. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 09, 2016

You are in good hands with Jorge U. Buying a certified pre-owned Lexus from Jorge Urqidez was a very pleasant experience. He will work with you to the best of his abilities and get you More

by Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yazmin A., Jorge Urquidez
Sep 09, 2016 -

Newport Lexus responded

Hi Rosa, Jorge is an all-star and we couldn't be more pleased to hear that he made sure you had the best car-buying experience possible. We'll be sure to share this great review with Jorge and the rest of our team. Welcome to the Newport Lexus Family and we'll see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 09, 2016

First time leasing I bumped into Jorge one day and we got to taking about leasing a car. Long story short, he got me into the perfect car to match my personality and the More

by Kittenfacelover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez, Matt Mahjoob
Sep 12, 2016 -

Newport Lexus responded

Thanks for this quality review about your recent experience with Jorge. Jorge is a tremendous salesperson and it's no surprise that he helped find the perfect car for you. Welcome to the Newport Lexus Family and please let us or Jorge know if you ever have any questions. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 08, 2016

Prompt Thorough Service - As Always! It is such a pleasure dealing with Dave Clayton at Newport Lexus. He always follows through, makes sure your vehicle is ready when specified and def More

by DeB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Clayton
Sep 09, 2016 -

Newport Lexus responded

Hi Deb, Thank you for this quality review. Dave is a tremendous member of our team and we're so happy to hear that he makes sure you have the best experience possible! Thank you for your continued support and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 08, 2016

"great service" Beautiful dealership! Great service! I drive all the way from Paramount because of this. I bought my Lexus from Chris Clark, great guy! It was a ple More

by LS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Sep 09, 2016 -

Newport Lexus responded

Thank you for this great review and congrats on your new LS! It's a team effort here and we're so happy to hear that Chris and Peter provided you with the experience you deserve. We hope your new Lexus is treating you well and we'll see you at your first service appointment! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 07, 2016

Great Service This is a great place to do business. Buy your car from Greg Brawley and go to Sean Tafoya for all of your service needs. We drive all the way from Wh More

by TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Sep 08, 2016 -

Newport Lexus responded

Thank you for this quality review. It's a great pleasure to read that Greg and Sean both made sure you had the quality experience you deserve. We appreciate you driving all the way from Whittier and hope to serve you again very soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 06, 2016

Gary is the man!! I moved from NY to CA in July. I checked out several dealerships (BMW, Mercedes Benz, etc.) but ultimately decided to go back to Newport Lexus because More

by cshen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Anita Rami
Sep 07, 2016 -

Newport Lexus responded

Thank you so much for this great review and welcome to California! We're so pleased to see that Gary provided you with an experience that you couldn't receive at other dealerships. We'll be sure to share this awesome review with Gary and the rest of our team. We'd like to welcome you to the Newport Lexus Family and we look forward to working with you for many years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 04, 2016

Finding cause of strange noise. New car developed strange noise at various times. Couldn't,identify cause or location.after 5 visits I I requested Fernando drive the car for a day.He More

by Oldbruin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando, lead mechanic, Gary Kalagian, Peter Perez
Sep 06, 2016 -

Newport Lexus responded

We're disappointed to hear that your new vehicle as having some issues but are happy to hear that Peter and Fernando worked together to identify the issue. We hope your Lexus is running just like new and please don't hesitate to ask any questions, should you have any. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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