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Newport Lexus

Newport Beach, CA

4.9
2,411 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,411 reviews

March 12, 2018

Patient answers and pleasant buying experience I live in another state and wanted a Lexus-certified car because I had such a great experience with my previous one. In my state, there are very few More

by DC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Nasser Naderi
Mar 12, 2018 -

Newport Lexus responded

We're so pleased to read your encouraging review! It's wonderful to hear that you were impressed with everything from our car selection to the service. Feel free to contact us, or Nasser if there's anything else we can do for you. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 09, 2018

Very smooth experience Nasser was very helpful, polite and made the purchase experience a pleasant one. It took a few visits to settle on the car, easy to schedule, and the More

by Ciaran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Mar 12, 2018 -

Newport Lexus responded

We can't tell you how nice it feels to hear that Nasser went the extra mile to make sure your experience with us was a memorable one! We appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 25, 2018

Albert Lara is the best! My service adviser, Albert Lara, did an exceptional job in taking care of my brake issues. He submitted a report to Lexus regarding the problem and w More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Feb 26, 2018 -

Newport Lexus responded

Hi JP, Albert is an all-star and it's no surprise to see that he took such great care of you and your vehicle. We're extremely grateful for both your business and this review and we'll be sure to share this with Albert and our team. Hope all is well! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 23, 2018

Just the way I asked for it. When we asked for a certain model of car, with certain safety and other packages, we were surprised that the vehicle was delivered exactly how we aske More

by MARCO VERGARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer Curry
Feb 26, 2018 -

Newport Lexus responded

Hi Marco, We couldn't be happier to see that Summer went above and beyond to make sure you got the exact vehicle you were looking for. We hope you're loving it thus far and we look forward to working together for years to come. See you soon hopefully! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 23, 2018

oil change and inspection; Replaced tire cap without input from me; very courteous service. I originally thought I had to get a loaner car, but Arlyn was able to fit me into s More

by RXlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlyn Apodaca
Feb 26, 2018 -

Newport Lexus responded

It's a pleasure to see that Arlyn got you in and out in a timely manner. We hope your RX is running just like new and please let us or him know if you ever need anything. We're always here to help. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 22, 2018

Mo Qureshi a pleasure to work with We met Mo while browsing for a certified Lexus GS. Mo was very nice, polite, knowledgeable and informative and we didn't feel pressured nor rushed. More

by LOYDETTE RICCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Feb 22, 2018 -

Newport Lexus responded

Hi Loydette, Mo is an outstanding member of our team and always going above and beyond to ensure customers go home happy. We're extremely pleased to see this was the case during your visit and he helped get you into a Certified Pre-Owned GS. Hope it's treating you well thus far and looking forward to seeing you here at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 19, 2018

The service was fast. They did 5000 mil service. I called and I have the service next day, The service was fast and the car was clean.Thanks to Lexus More

by YUNGMAN, IGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know his name
Feb 19, 2018 -

Newport Lexus responded

Hi Igal, We're so grateful for this amazing review about our service team! We're so happy to hear that you enjoyed your recent visit with us. We look forward to seeing you again! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 19, 2018

Nasser made the buying process quick and painless I give Nasser at Newport Lexus a 5 out of 5. I did the haggling online and he gave me quotes that were very low that we’re easy to go off by and work More

by Andrewminsoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Nasser Naderi
Feb 20, 2018 -

Newport Lexus responded

Hi Andrew, Nasser is awesome and it's no surprise to see that he worked hard to make sure car-buying process was simple and easy. Thank you for this 5-star review and for choosing us here. You're family now, so please don't hesitate to let us or Nasser know should you need anything. Hope to see you here at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 13, 2018

Professional, diligent and excellent service I had such a pleasant experience, and Nasser was very knowledgeable and professional. My car was in an accident and I had a week to find a new car. More

by LISA MARIE LAURENZANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi, Nasser Naderi
Feb 13, 2018 -

Newport Lexus responded

Hi Lisa, We're very sorry to hear about your accident and hope you're okay. We're pleased to see that Nasser took great care of you and got you back on the road. We wish you safe and happy driving and we're always here for you, so please let us know if you ever need anything. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 12, 2018

Swift Response and Direct Answers The sales person was very professional and helpful with answering my questions. He did not make me feel pressured or uneased. The experience was enjoy More

by Tatiyan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Moallem, Anita Rami
Feb 13, 2018 -

Newport Lexus responded

Hi Tatiyan, It's a great pleasure to read this and we're very pleased to see that Ali was very accommodating during your recent visit here. We appreciate you stopping by and should you ever have any questions, please feel free to ask us or Ali. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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