
Newport Lexus
Newport Beach, CA
Filter Reviews by Keyword
By Type
Showing 2,411 reviews
Patient answers and pleasant buying experience I live in another state and wanted a Lexus-certified car because I had such a great experience with my previous one. In my state, there are very few I live in another state and wanted a Lexus-certified car because I had such a great experience with my previous one. In my state, there are very few of the model I wanted, so I spent time on Lexus.com searching several surrounding states and spoke to people at several dealers. I am impressed with Nasser Naderi's patient and detailed answers to my questions. He was very accessible by phone, text, and email to iron out details before we traveled to the dealership for a final look. I highly recommend him. In fact, one of our friends here may be contacting him as well! More
Very smooth experience Nasser was very helpful, polite and made the purchase experience a pleasant one. It took a few visits to settle on the car, easy to schedule, and the Nasser was very helpful, polite and made the purchase experience a pleasant one. It took a few visits to settle on the car, easy to schedule, and the purchase was straightforward. More
Albert Lara is the best! My service adviser, Albert Lara, did an exceptional job in taking care of my brake issues. He submitted a report to Lexus regarding the problem and w My service adviser, Albert Lara, did an exceptional job in taking care of my brake issues. He submitted a report to Lexus regarding the problem and was able to get it covered under warranty. He is always professional, courteous, and efficient. Albert has strong work ethics and does his job with the utmost integrity. He is the best asset to Newport Lexus! More
Just the way I asked for it. When we asked for a certain model of car, with certain safety and other packages, we were surprised that the vehicle was delivered exactly how we aske When we asked for a certain model of car, with certain safety and other packages, we were surprised that the vehicle was delivered exactly how we asked for it. Summer took care of everything. Prompt delivery of the vehicle helped make Valentine's Day special for my wife. Thank you! More
oil change and inspection; Replaced tire cap without input from me; very courteous service. I originally thought I had to get a loaner car, but Arlyn was able to fit me into s Replaced tire cap without input from me; very courteous service. I originally thought I had to get a loaner car, but Arlyn was able to fit me into schedule seamlessly. More
Mo Qureshi a pleasure to work with We met Mo while browsing for a certified Lexus GS. Mo was very nice, polite, knowledgeable and informative and we didn't feel pressured nor rushed. We met Mo while browsing for a certified Lexus GS. Mo was very nice, polite, knowledgeable and informative and we didn't feel pressured nor rushed. A few weeks later we decided to go ahead with the purchase of the Lexus and due to the overall good experience with Mo and Newport Beach Lexus we decided to come back. The experience was very nice. The price of the car was very fair and everything was handled very smoothly. Thank you for making this a very nice experience. Mo was a pleasure to work with. More
The service was fast. They did 5000 mil service. I called and I have the service next day, The service was fast and the car was clean.Thanks to Lexus They did 5000 mil service. I called and I have the service next day, The service was fast and the car was clean.Thanks to Lexus More
Nasser made the buying process quick and painless I give Nasser at Newport Lexus a 5 out of 5. I did the haggling online and he gave me quotes that were very low that we’re easy to go off by and work I give Nasser at Newport Lexus a 5 out of 5. I did the haggling online and he gave me quotes that were very low that we’re easy to go off by and work with. When I got to the dealership everything was setup already and all I had to do was do some paperwork with the finance manager which only took about an hour. Definitely will purchase my next Lexus from him again! More
Professional, diligent and excellent service I had such a pleasant experience, and Nasser was very knowledgeable and professional. My car was in an accident and I had a week to find a new car. I had such a pleasant experience, and Nasser was very knowledgeable and professional. My car was in an accident and I had a week to find a new car. Excellent customer service from the staff! More
Swift Response and Direct Answers The sales person was very professional and helpful with answering my questions. He did not make me feel pressured or uneased. The experience was enjoy The sales person was very professional and helpful with answering my questions. He did not make me feel pressured or uneased. The experience was enjoyable. More