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Newport Lexus

Newport Beach, CA

Overview
Reviews
Vehicles
4.9
3,110 Reviews
Call Dealership (949) 477-7107
View Awards

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 3,110 reviews

July 16, 2024

The staff is friendly and sensitive to the customers needs. Gary Kalagian is a great sales person. More

by Judi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
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Jul 16, 2024 -

Newport Lexus responded

Hi Judi, thank you for your kind review; we are happy to pass along your comments to Gary Kalagian at Newport Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2024

Marco Soto did an excellent job providing quick and prompt service. He is responsive and answered all my questions. I highly recommend him to anyone. I look forward to working with him again. Your Lexu More

by hihenryc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Soto
Print
Jul 15, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

Had appointment at 945, eventually rep came out to speak with me 30 min late More

by Simba-jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan was supposed to be rep, Joey Wilchek
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Jul 20, 2024 -

Newport Lexus responded

Simba-jk, Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered due to the time it took someone to greet you. Please, allow me the opportunity to make things right and regain your trust as a valued client. I have provided my email information; I look forward to hearing from you. Tony D'Amato General Manager tonydamato@group1auto.com

July 13, 2024

Excellent service. Although service rep was new (2 1/2 months, he was able to answer all my qy. More

by Smoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soto, Marco
Print
Jul 14, 2024 -

Newport Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 13, 2024

Always courteous and prompt. Representative was accommodating and made sure I was aware of the condition of my car. More

by hazelwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Print
Jul 14, 2024 -

Newport Lexus responded

Hi Hazelwest, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 12, 2024

Best customer service and very patient. I was able to get the car I wanted. More

by Giocruz97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Troxler
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Jul 14, 2024 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2024

Dealership was very honest and transparent and made for a smooth, enjoyable car buying experience. More

by blakebearden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Stayberg - 5 stars!!
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Jul 12, 2024 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

Joey is always very professional and service oriented. I really appreciate his high-level of communication as well. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Print
Jul 11, 2024 -

Newport Lexus responded

Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We do hope we can be of assistance in the future. Take care!

July 10, 2024

Was difficult to reach. But finished the job. I hope next time they stick to the initial cost and not find other things to cost me more than the requested service. More

by saabas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Soto
Print
Jul 11, 2024 -

Newport Lexus responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2024

I come to Newport Lexus because of the service department and Joey is my person. Greg is awesome too. I’ve bought a couple cars from him in the process of buying another one right now waiting for it to come More

by gammajerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Joey Wilchek
Print
Jul 10, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We look forward to your next visit! Take care!

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