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Newport Lexus

Newport Beach, CA

4.9
1,722 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,722 reviews

November 15, 2015

Happy with service Andy tran and his teammate was very patient, honest, no pushy. He showed us different options w/o pushing us. We got a Lexus GS 350 2015 on a lease. V More

by Thyat000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 16, 2015 -

Newport Lexus responded

Hi Thyat, We love hearing things like this! Andy is always extremely accommodating with all customers and it's no surprise that he helped get you into a new GS350. We hope you're enjoying your new Lexus and we can't thank you enough for this 5-Star Review. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 12, 2015

Professional and Courteous as always. No grind,Great Place! This is the second time I have purchased a vehicle from Newport Lexus. The first time was for my wife. I was so impressed with their professionalism, More

by Matthew R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Jorge Urquidez
Nov 13, 2015 -

Newport Lexus responded

Hi Matthew, We can't thank you enough for this great review and for your loyalty to Newport Lexus. We take great pride in providing world-class service to our customers and it's a pleasure to hear that is exactly what you received. Please know that we consider you a part of the Newport Lexus family and we appreciate each and every time you choose to do business with us. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 12, 2015

Great Service George (Jorge) was a pleasure to work with. He explained everything in detail and stayed in constant communication with me. He went above and beyon More

by scueva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Nov 13, 2015 -

Newport Lexus responded

Hello scueva, It's a pleasure to hear that Jorge provided you with a quality car-buying experience. We know the process can be stressful and it's our goal to make it a process that's as simple and stress-free as possible. We hope you're enjoying your new vehicle and we thank you for this great review. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 11, 2015

Great experience. Helpful, quick and knowledgeable about the products. Was given everything that was promised. All around friendly atmosphere. Had a bad experien More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez, Sarah Engel
Nov 12, 2015 -

Newport Lexus responded

Hello Lexus, We're grateful for this 5-Star Review and appreciate your kind words about your experience with Jorge. Jorge is a very knowledgeable product specialist and he is constantly educating customers about everything Lexus. We're glad you were able to find the right car for yourself and we hope you're enjoying it. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

Nov 12, 2015 -

Newport Lexus responded

Hello Lexus, We're grateful for this 5-Star Review and appreciate your kind words about your experience with Jorge. Jorge is a very knowledgeable product specialist and he is constantly educating customers about everything Lexus. We're glad you were able to find the right car for yourself and we hope you're enjoying it. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 10, 2015

Newport Lexus: Eddy Lin Never had an easier time at a car dealership. Eddy Lin was very welcoming, informative, professional, and made the whole car buying experience stress More

by johnolinarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Lin
Nov 11, 2015 -

Newport Lexus responded

Hi johnolinarez, The car-buying process can be difficult, which is why we're so happy to see this 5-Star review and read that Eddy made your visit to Newport Lexus a great one. We'd like to congratulate you on your new Lexus and thank you in advance for recommending us to your friends and family in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

Nov 11, 2015 -

Newport Lexus responded

Hi johnolinarez, The car-buying process can be difficult, which is why we're so happy to see this 5-Star review and read that Eddy made your visit to Newport Lexus a great one. We'd like to congratulate you on your new Lexus and thank you in advance for recommending us to your friends and family in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 09, 2015

Best Car Buying Experience Ever From arrival to exit the experience was easy, friendly and fast. I felt like I was meeting with friends in a comfortable environment. The experience More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez, Sarah Engel
Nov 10, 2015 -

Newport Lexus responded

Hi Rebecca, Wow! We are so grateful for this 5-Star Review. We understand the car-buying experience can be difficult, which is why we're so happy to see that Jorge and Sarah made your recent experience, your best one ever. We hope you're enjoying your new RX350 and we can't wait to see you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

Nov 10, 2015 -

Newport Lexus responded

Hi Rebecca, Wow! We are so grateful for this 5-Star Review. We understand the car-buying experience can be difficult, which is why we're so happy to see that Jorge and Sarah made your recent experience, your best one ever. We hope you're enjoying your new RX350 and we can't wait to see you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 09, 2015

2012 CT200H Jorge, showed me the perfect car an F-Sport 2012 CT200H. Then he gave my wife and I incredible service during the sell and after. More

by MacTavi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Jorge Urquidez
Nov 10, 2015 -

Newport Lexus responded

Hi MacTavi, Congrats on your new CT200h and thank you for this quality review! When you purchase a vehicle from us here at Newport Lexus, the quality service doesn't stop after the sale. We strive to provide the best service possible, before, during and after the sale. Welcome to the Newport Lexus Family and please don't hesitate to ask any questions should you have any. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 08, 2015

Excellent Service Everyone was very welcoming. I had a speedy and pleasant service. I would definitely recommend the service to all my friends and family. Thank you Jor More

by shuynh0702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Jorge Urquidez
Nov 10, 2015 -

Newport Lexus responded

Hi shuynh0702, We're extremely thankful for this positive review. Everyone that walks into Newport Lexus deserves a quality experience and we're very happy to hear that both Jorge and Bobby provided that to you. We'd like to congratulate you on your new Lexus and appreciate you recommending Newport Lexus to both your family and friends. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 06, 2015

Great Service brought me back. I was in the hunt for a certified RX 350 and when I saw an F-Sport online I sent in me contact information and was connected with Eddy. By the time I More

by Scstang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul in finance, Eddy Lin
Nov 10, 2015 -

Newport Lexus responded

Hello Scstang, Wow! We couldn't be more grateful for this positive review. We're disappointed to hear that the vehicle you initially were interested in was not available when Eddy contacted you. However, we're very pleased to hear that you returned with your wife and found a brand new RX 350. We're glad Eddy and Paul provided you with a great experience and because of this you'll be returning to see us here at Newport Lexus. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 02, 2015

Gary Kalagian / Sarah Engel @ Newport Lexus - 5 stars!! This was my second purchase experience at Newport Lexus, and this purchase was even better than the first - the first of which already set a high bar. More

by bgiesbrecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Sarah Engel
Nov 04, 2015 -

Newport Lexus responded

Hi bgiesbrec, Thank you for your review and business. Gary and Sarah are wonderful assets to us here at Newport Lexus and we'll be sure to share your comments with them and the rest of our team. We take great pride in providing our customers with an experience they can't receive anywhere else and we're happy to hear that is exactly what you received. Congrats on your second Lexus and thank you for choosing Newport Lexus! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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