Newport Lexus

Excellent service by Mo I am very pleased with the service at Newport Lexus by Mr. Mo. I did visit yesterday and did give him my take on Lexus KX 570. He did make the deal an I am very pleased with the service at Newport Lexus by Mr. Mo. I did visit yesterday and did give him my take on Lexus KX 570. He did make the deal and called me . He was very helpful . He did act prompt and made the deal More

Excellent service This dealership delivers what it promises. You know the cost of service before the service. In my case, it was basic maintenance included in my lease. This dealership delivers what it promises. You know the cost of service before the service. In my case, it was basic maintenance included in my lease. Unlimited free car wash for the length of my lease. Very good service. More

extremely professional and very courteous From the moment we first contacted Newport Lexus, the entire experience was exceptional. Elizabeth was extremely friendly and professional. She answ From the moment we first contacted Newport Lexus, the entire experience was exceptional. Elizabeth was extremely friendly and professional. She answered all our questions and got us in contact with Nasser. Once we arrived at Newport Lexus, everything was top rate. From the moment we were greeted and met Nasser until we left with our beautiful car, it was our best experience ever in purchasing a car. I would highly recommend Newport Lexus and give extra kudos to Nasser on how we were treated in every regard. Thank you More

Mo and Newport Lexus go hand and hand Mo was very knowledgeable and helpful. He answered all of our questions and was able to guide us through our purchase with facts that was very helpful Mo was very knowledgeable and helpful. He answered all of our questions and was able to guide us through our purchase with facts that was very helpful in making our decisions. He personalized our experience with his sense of humor and personal stories back and forth between us all. The politeness he showed us gave us was very genuine. He treated us with total respect and didn't push us for a decision on any of the steps it took to purchase our new car. It was a comfortable and exciting experience. We will recommend Mo to everyone when it comes to buying a Lexus. Thank you again Mo. More

Professional This is the fourth car I have purchased from Newport Lexus. Professional, always able to answer my questions. Not hard -sell at all. Makes buying a ca This is the fourth car I have purchased from Newport Lexus. Professional, always able to answer my questions. Not hard -sell at all. Makes buying a car a pleasure. Also referred my husband to Greg Brawley, who also purchased a car from him. Great customer service. More

Excellent - top quality people and service My experience was primarily with the service department and their handling of the air bag replacement issue, along with a few other items. I’m an ele My experience was primarily with the service department and their handling of the air bag replacement issue, along with a few other items. I’m an electro-mechanical engineer, and I know top quality work when I see it. These people are great at what they do, the service staff, service advisors could not be nicer and more helpful. Martin Roach is the service manager, very keen on making sure things are taken care of properly. My service advisor was Melissa, excellent, professional customer service and communication during the process. Others I dealt with were Sean and Jonathan, who were also very helpful and professional. Highly recommend. More

Nasser is the best!!! Nasser is the best. I had been looking to buy a Lexus for about a month before I went to Newport Lexus and met Nasser. Nasser was straight forward, Nasser is the best. I had been looking to buy a Lexus for about a month before I went to Newport Lexus and met Nasser. Nasser was straight forward, easy to work with, and was very patient during the entire process. He and Armen made our car buying experience so easy we were willing to drive 45 miles to work with them. If you are looking to buy a Lexus I highly recommend Newport Lexus. More

Warranty service Newport Lexus called to remind me to arrange for my first warranty service and car wash at their amazing facility. Everything from the ease of makin Newport Lexus called to remind me to arrange for my first warranty service and car wash at their amazing facility. Everything from the ease of making my appointment to the efficient factory service itself was very impressive. George Valdez was extremely patient with me when I produced my "notebook" of questions I'd been accumulating since buying my 2017 ES 350. He answered each question thoroughly. I left with a much better understanding of the many functions of my new car, and an even greater appreciation for the Newport Lexus dealership. More

Shanta's Car Purchase Youssef was really patient in dealing with my mom who was the whole brain un purchasing the car. We had a few minor bumps in the road but I am complet Youssef was really patient in dealing with my mom who was the whole brain un purchasing the car. We had a few minor bumps in the road but I am completely satisfied. I was able to get the car I wanted and I am Extremely happy. Bill(management) and Greg(finance) were also very helpful in finalizing the purchase. More