Newport Lexus

Jorge Urquidez Jorge our rep was amazing. The service provided at the Newport Lexus couldn't have been better. We ordered our Lexus SL570 well over a month ago and J Jorge our rep was amazing. The service provided at the Newport Lexus couldn't have been better. We ordered our Lexus SL570 well over a month ago and Jorge took every single one of my calls with crazy questions before it came in. Overall ,loved the service, we have been a fan of the company for awhile and this experience only insured our continued commitment to the dealership and brand. More

Outstanding Service Today, I finalized the transaction for my third Lexus. I have always been pleased with the Lexus dedication to customer service, the cleanliness of t Today, I finalized the transaction for my third Lexus. I have always been pleased with the Lexus dedication to customer service, the cleanliness of the dealerships, the can-do attitude of the staff, and everything that comes with the pursuit of excellence you see advertised on tv. To say that I was treated well would be an understatement. Jorge Urquidez, Chris Ramos, Bill Pippin, Ray Chang (along with Paul in the finance office) made this the most pleasant experience one could ask for. This was my first purchase experience with Newport Lexus, but I can't see going anywhere else in the future. I never would have thought I never anticipated writing about what a great time I had in going to get a new car - most people loath the process - but I can't say enough for the ease of the transaction and the friendly dedication of the Newport Lexus crew. More

Jorge was knowledgeable and confident without being pushy. It was my first time at Newport Lexus. Upon arrival Jorge Urquidez greeted me with a sincere smile and extended his hand to welcome me. Jorge spen It was my first time at Newport Lexus. Upon arrival Jorge Urquidez greeted me with a sincere smile and extended his hand to welcome me. Jorge spend a great deal of time answering ALL my questions. He was knowledgeable with the Lexus models I was interested in. He made me feel calm and comfortable. I had an excellent experience with Jorge and Bill Pippin. More

Picking up the right car is a dream comes true I went into the same dealer where I bought my LS460 before on Saturday, I didn't expect to become a repeat buyer. But it becomes true because Andy Tra I went into the same dealer where I bought my LS460 before on Saturday, I didn't expect to become a repeat buyer. But it becomes true because Andy Tran is a patient, good listener, well knowledge and understood my need that makes me to decide to own the ES300h again. This dealership has a huge selections to fulfill customer need. it's a wonderful experience to purchase car here. because of the manager's quick decision, it cuts down the negotiation time from hours to minutes. More

Jorge is really good Jorge stayed in soft and patient contact with me for quite a few months while my wife and I were selecting between different car brands, and then betw Jorge stayed in soft and patient contact with me for quite a few months while my wife and I were selecting between different car brands, and then between Lexus models. Ultimately, he sold us two cars on the same day, and arranged our trade in at an acceptable for us price - a complicated deal and he stayed on top of it very professionally, not to mention very pleasantly. Thanks Jorge! More

Great Customer Service I will recommend Lexus and Jorge Urquidez from Newport Lexus to all of my friends. I could not be more happy with my choice of a Lexus IS or my d I will recommend Lexus and Jorge Urquidez from Newport Lexus to all of my friends. I could not be more happy with my choice of a Lexus IS or my decision to buy from Newport. More

Shooter and Newport Lexus is the BEST!!! This is my second review here for Newport Lexus. They are absolutely the No.1 Lexus Dealership in Southern California. I got a 2015 NX200T F Sport This is my second review here for Newport Lexus. They are absolutely the No.1 Lexus Dealership in Southern California. I got a 2015 NX200T F Sport about 3 months ago. Unfortunately, I got into a deadly accident and totaled my car. The NX did such a wonderful job protecting me. Both the doctor and my insurance person think it is a miracle that I walk out of the car intact. I love my old car so much. When Triple A put me in touch with Shooter at Newport Lexus, I had no second thought but to get the same car. Shooter made my whole purchase experience so smooth and seamless. The price is just as fair as my first NX. Because I lost my car, he even picked me up all the way from Claremont to Newport which is a 2-3 hour drive round way!! I couldn't be happier that now I have the exact same car back. This is the best consolation for my accident. I love my new car even more and everyday, I drive with care and full attention. NX is very popular that most other dealers around the area were using aggressive sales techniques which had made me feel rather uncomfortable. However, in 3 months, I was able to get two NX from Newport with just the best service and best price. You know the difference when you are working with the best dealership. I truly appreciate the world class service and honest, trustworthy and warm sales people at Newport Lexus.Trust me, if you live in SoCal, there are no other places you should consider for a Lexus except Newport Lexus. More

Greg Brawley is awesome! Greg came highly recommended and did not disappoint. He was professional, polite and very responsive. I would highly recommend him to anyone looking t Greg came highly recommended and did not disappoint. He was professional, polite and very responsive. I would highly recommend him to anyone looking to make an auto purchase. More

Jorge Service here is above and beyond. Our salesman Jorge was very personable and helpful, even drove to our work/home to have us check out the car we wer Service here is above and beyond. Our salesman Jorge was very personable and helpful, even drove to our work/home to have us check out the car we were buying. Although we ran into some unexpected complications (which were all out of his power), Jorge made sure our experience went smoothly as possible. We are very delighted with everything. More

2014 Lexus LX 570 Best purchasing a vehicle experience I ever had with Craig Jones (my salesman) and Sarah Engel of Newport Lexus. This gentlemen really knows his SUV's Best purchasing a vehicle experience I ever had with Craig Jones (my salesman) and Sarah Engel of Newport Lexus. This gentlemen really knows his SUV's! More