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Newport Lexus

Newport Beach, CA

4.9
1,744 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,744 reviews

August 24, 2015

Great Service My experience has been great. This is my second lexus RX350. My repreentative Gary Kalagian has been very accommodating and easy to work with. He e More

by DianaC
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Aug 24, 2015 -

Newport Lexus responded

Hi Diana, Thank you for advocacy and loyalty to Newport Lexus. We couldn't be happier to hear that Gary helped get you into your 2nd RX350! Gary is a wonderful asset to us and I'll be sure to share your comments with him and the rest of our team. Congrats on another Lexus and we look forward to seeing you around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 24, 2015

Outstanding Experience My Wife and I had an outstanding experience with our recent Lexus purchase. Our salesman Sangjae You was a complete professional!He was very patient a More

by Steve B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Engel, Sangjae You
Aug 25, 2015 -

Newport Lexus responded

Hi Steve, Thank you for your positive review. We couldn't be happier to hear that Sangjae went above and beyond to ensure you got into a new RX 350. He is constantly making sure that all customers are accommodated and receive the Newport Lexus Experience they deserve. Congrats on your new SUV and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 23, 2015

Great experience at Newport Lexus I was able to make an appointment on same day and purchase model I wanted with sales rep Vanara Phuong. We test drove a few models until I decided wha More

by D, Katherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones
Aug 24, 2015 -

Newport Lexus responded

Hi Katherine, Thank you for this great review. It's a pleasure to hear that Vanara made your car buying experience as simple as possible and was able to get you into a new Lexus in the same day. Congrats on your new vehicle and we look forward to seeing you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 20, 2015

Very nice experience I was looking for a good used car , because of our professional sales man I got it and I am really happy . Thank you Gary . More

by Nina191919
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Craig Jones, Sarah Engel
Aug 21, 2015 -

Newport Lexus responded

Hello Nina, Thank you for this quality review. It's a pleasure to hear that Gary was very accommodating during the car buying experience. He continually goes above and beyond to get each customer into the car that is right for them. Congrats on your new pre-owned vehicle and thank you for choosing Newport Lexus. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 20, 2015

Purchased car I have always been treated as if I was the only person there. He was right there to help me as questions arose and I got locked out of my car and he More

by Donna c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, in finance, Bobby Sento, Greg Brawley, Joey Wilchek
Aug 21, 2015 -

Newport Lexus responded

Hi Donna, Wow! Thank you for this positive review. We're sorry to hear that you were locked of your vehicle but it's a pleasure to read that a member of our team helped get you back in. We take great pride in accommodating each and every customer that steps foot into our dealership. Thank you for choosing Newport Lexus and should you ever need anything, don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 17, 2015

Good Service! Andrew Tan was very hospitable to us and he helped us in every way possible. Andy accomodated all our requests as well, considering that we observe de More

by Cel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones
Aug 17, 2015 -

Newport Lexus responded

HI Cel, Wow! Thank you for this great review. We're extremely pleased to hear that Andy and Craig went above and beyond to make sure your car buying experience was one that you wouldn't soon forget. They're both great assets to Newport Lexus and we're lucky to have them. Congrats on your new Lexus and we look forward to seeing you around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 15, 2015

Excellent A great experience this is the second car we have bought from Gary Kalagian and from Newport Lexus will definitely be back again We are very happy w More

by beth k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones
Aug 17, 2015 -

Newport Lexus responded

Hi Beth, Thank you for your positive comments. It's a pleasure to hear that Gary provides you with the quality service you deserve each time you purchase a Lexus here. Our customer's satisfaction is our top priority and it's no surprise that is what Gary provides you. We cannot thank you enough for your loyalty to Newport Lexus and we look forward to seeing you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 14, 2015

Leasing Experience Jorge is customer oriented. He listens well of my leasing requirements and He tried his best in meeting them. He exceeded my expevtation. I trust him More

by Megawu168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Shimon, Martin Roach, Rich Goode
Aug 14, 2015 -

Newport Lexus responded

Hi Megawu168, Thank you for your positive comments. Jorge is a quality Product Specialist and is constantly going above and beyond to make sure each and every customer is satisfied. Thank you for choosing Newport Lexus and we look forward to seeing you around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 13, 2015

Awesome I like the straight forward attitude of the sale associates, especially Andrew Tran. He really helped us got the car we wanted, we would recommend thi More

by Cocuto007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 14, 2015 -

Newport Lexus responded

Hello Cocuto007, Thank you for your review and business. It's a pleasure to hear that our sales associate were accommodating and that Andy was able to get you into the Lexus you deserve. Congrats on your new Lexus and we look forward to serving both you and your friends in the near future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 13, 2015

Positive purchase of certified Lexus RX450h Great customer service. Said was a very good salesperson who really listened to my needs. Andy helped wrap up the final details of my vehicle and was More

by OCcoffeerun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said Altawil
Aug 14, 2015 -

Newport Lexus responded

Hi OCcoffeerun, Thank you for this positive review. The RX450h is a fantastic vehicle and we have no doubts that you're going to love it. Said is a wonderful product specialist and is extremely knowledgable about every vehicle on our lot. We'd like to welcome you to the Newport Lexus Family and should you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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