Newport Lexus

Our Easiest Car Buying Experience Giant kudos to Gary Kalagian! We had an appointment which had been arranged by our son but didn't know with whom. Gary nicely greeted us as we began Giant kudos to Gary Kalagian! We had an appointment which had been arranged by our son but didn't know with whom. Gary nicely greeted us as we began strolling through the lot. When we told him we had an appointment, he invited us to look around and said that he would make sure the salesperson we were supposed to meet was advised. Surprise! When our son arrived, we found out it was Gary. He treated us with the upmost courtesy and patience. We came looking for a specific model and he quickly showed us why that was not the best car for us. He thoroughly explained all of the features of each model in which we showed interest and helped us make the final decision. He then walked us through the entire purchase and financing process which took an amazingly short time. I'll definitely recommend Gary and Newport Lexus to any of my friends who are looking for a car. More

Nicest dealership ever Newport Lexus is luxury plus professional. I love seeing dealerships who take pride in their business. From the sales person to the "barrista", ever Newport Lexus is luxury plus professional. I love seeing dealerships who take pride in their business. From the sales person to the "barrista", everyone was as the top of their game. More

Friendly service all around Gary has been my salesperson for my second lease car. I've referred my daughter twice and two girlfriends to Gary. Great job again Gary Gary has been my salesperson for my second lease car. I've referred my daughter twice and two girlfriends to Gary. Great job again Gary More

Friendly Staff Upon arriving the dealership my mom and I was greeted by Jorge Urquidez. Jorge approached us with a big smile and extended his hand to introduce him Upon arriving the dealership my mom and I was greeted by Jorge Urquidez. Jorge approached us with a big smile and extended his hand to introduce himself. Jorge is informative and answer all my questions. Jorge is honest, sincere and not pushy at all. I admired his professionalism and his enormous love for his family. Additional person who assisted us was Bill Pippin. Bill is great, he is knowledgeable and very helpful. Then to finance with Grey Lawson, Grey is easy to talk to and has a great sense of humor. It is always stressful when purchasing a new car for different reasons. I am glad I chose Newport Lexus, the staff are friendly, knowledgeable, and always helpful with a smile. I would definitely refer Newport Lexus to friends and family. More

Luxury at its finest My dad has been a car salesmen for over twenty years so you can say that I "grew up" in the industry. From my experience, there is nobody that is as p My dad has been a car salesmen for over twenty years so you can say that I "grew up" in the industry. From my experience, there is nobody that is as professional and courteous as Gary Kalagian. As an attorney I don't have time to mess around or waste time. Gary always takes care of me. I am now a Lexus owner for life and I would recommend Gary and Newport Lexus to everyone, including my close friends and family. More

New Lease My lease came due and I told Gary I dislike this new vehicle process as much as I dislike shopping for a swim suit....so, right to the point these are My lease came due and I told Gary I dislike this new vehicle process as much as I dislike shopping for a swim suit....so, right to the point these are my perimeters...meet them and I'm out of here....he did it and it was quick and almost painless!!! More

Great Place to Purchase a Vehicle The people at the dealership were great. Jorge was our sales person and Sarah took care of the financing. Very professional, personable, and just go The people at the dealership were great. Jorge was our sales person and Sarah took care of the financing. Very professional, personable, and just good people to be working with. Jorge took the time needed to explain all the features of the car (and there were many), he was not pushy or high pressure. He explained everything and was not in a hurry to close the sale. Sarah did not try and push the add-ons and other typical options finance departments try and sell such as extended warranty, interior and exterior protection, etc. She mentioned they were available and let us ask questions about them. Similar to Jorge, not pushy or high pressure. It was a very pleasant experience. More

Very easy process, great customer service Gary and the team at Newport Lexus were very helpful in finding me the perfect match for the car I wanted. They made the process very easy and it too Gary and the team at Newport Lexus were very helpful in finding me the perfect match for the car I wanted. They made the process very easy and it took almost no time at all to get comfortable with their stellar service. I am very happy with the way things are going so far and look forward to building a relationship with this dealership in the future. More

Best Lexus Dealership in Southern CA!! The reason I chose to purchase my first IS 250 at Newport Lexus was because of these factors: -The Salesman was very knowledgeable about the car an The reason I chose to purchase my first IS 250 at Newport Lexus was because of these factors: -The Salesman was very knowledgeable about the car and its features. -The trade-in offer for my particular car was very acceptable. -The car I had purchased contained all the features I requested. -The financing process of the car was also very fast and simple. -The dealer also handled all the paperwork for the transfer of title. I did not have to do anything but sign documents. -After the sale of the car I sill received the best support from the salesman regarding any question. -Overall the whole process was very fast and professional. -I have actually referred this salesman to a coworker of mine. FYI, I had done my research at nearby Lexus Dealership, i.e., Newport, Tustin, South County, Cerritos, Longo, and Westminster. I actually went to each dealership planning to trade-in my car for an IS 250. While some dealers had the colors and features I was looking for; some did not. One particular dealer had an acceptable car but the pricing was too high. More

The Best Dealership! This is the 3rd vehicle I have purchased at Newport Lexus. I must say that the entire staff is honest, forthcoming, professional and all in all the This is the 3rd vehicle I have purchased at Newport Lexus. I must say that the entire staff is honest, forthcoming, professional and all in all the best! They remember us when we come in from our previous purchases and make us truly feel like we are part of the Newport Lexus "Family". Jorge Urquidez took time with me, showed me the car, and even spent time the next day going through the vehicle with my husband. The F&I guys - Bob Sento and Greg Lawson were professional, and helped me to secure the best deal. In my opinion, Newport Lexus is a true gem, and I will forever be their customer!! And I love my new car!! Sue Boyko Aliso Viejo CA More