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Newport Lexus

Newport Beach, CA

4.9
2,397 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,397 reviews

November 16, 2016

Professional and client focused! The Lexus team was responsive, professional and very knowledgable. Bobby Sento, Sales Manager, is the main reason I switched from another Lexus dealer More

by Strany5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Chris Clark
Nov 16, 2016 -

Newport Lexus responded

It's a team effort here and we're so proud to see that our team works together to ensure you have the best experience. We're so grateful to have you as a valued customer and we look forward to working with you and your friends for many years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 16, 2016

Very good helpful for the salesperson ( Jorge Urquidez) Everyone was so happy to see us and answer the honor questions. They are willing to go a different option for lease or Bay the vehicle in the Lexus d More

by Tran, Uyen 89
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Nov 16, 2016 -

Newport Lexus responded

Thank you so much for this 5-star review and sharing your experience with us. We take great pride in providing world-class service and it appears you received just that. We hope your Lexus is treating you well and we hope to see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 15, 2016

Very Professional Great selection, not pressured, lovely and accessible facility. Mo is such a lovely gentleman Who encouraged me to look at anything and drive whateve More

by Barbara SP
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Nov 15, 2016 -

Newport Lexus responded

Hi Barbara, Mo is a tremendous member of our team and we're so happy to see that he and Anita helped get you into the Lexus you deserve. We hope you're enjoying your new vehicle and we'd like to welcome you to the Newport Lexus Family. Let us know if you need anything and we'll see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 14, 2016

Excellent Buying Experience Newport Lexus provides the best service that mankind can offer in buying a new car, trading in an old car, and doing service and maintainance after bu More

by John ZHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Scott Cram
Nov 14, 2016 -

Newport Lexus responded

Hi John, Congrats on another ES350 and thank you for being a part of the Newport Lexus Family! We're extremely grateful for your business and are looking forward to continue working with you for many years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 13, 2016

Service Thanks. Great service. I was quoted two hours but the work was done in an hour and a half Joey was very friendly and was a great sales person More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 14, 2016 -

Newport Lexus responded

Hi Joey, It's a great pleasure to see that Joey and our team got you in and out in a timely manner. We hope your Lexus is running just like new and we look forward to seeing you at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 13, 2016

Kudos to Dave Clayton I recently brought my car in for a 60,000 mile servicing. Dave Clayton was my service advisor. He was absolutely the most considerate and helpful se More

by service advisor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Nov 14, 2016 -

Newport Lexus responded

Thank you for this positive review and thank you for choosing Newport Lexus. It's a pleasure to read that Dave provided you with quality service and got you and your Lexus back out on the road. We appreciate you stopping by and we'll see you at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 13, 2016

Maintenance Ask for Peter Perez when you bring in your car for servicing. He goes the extra mile for his guests. He makes owning a Lexus a pleasure. More

by karadidit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Nov 14, 2016 -

Newport Lexus responded

Peter is a great member of our team and we're so pleased to see that he went above and beyond to make sure your experience here is a great one. Thanks for stopping by and should you ever need anything, please don't hesitate to ask us or Peter! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 12, 2016

5 stars Its always an excellent customer service experience with David Clayton & friendly atmosphere at newport lexus. They keep my rx350 & ct 200h in excelle More

by lexus#1fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Nov 14, 2016 -

Newport Lexus responded

Thank you for your loyalty to us and the Lexus brand. It's always a pleasure providing you quality service and we hope to do so for many years to come. We appreciate you being a part of the Newport Lexus Family and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 12, 2016

Great service Every step was great. Maria, Fred and Matt were very helpful and left me confident I got the best deal possible. I look forward to a long relationship More

by Bfreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Fred Mahjoob, Maria Moayed
Nov 14, 2016 -

Newport Lexus responded

It's a team effort here and we're extremely pleased to see that our team worked together to make sure you had the best experience possible. Thank you for this awesome review and we can't wait to continue working with you for many years to come. See you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 12, 2016

Always a great customer experience Timely, professional, excellent communication. I have trust and confidence in their services. i will only make an appointment with David! I truly appr More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Nov 14, 2016 -

Newport Lexus responded

Hi Debbie, David is an all-star and it's no surprise to see that he made sure your experience was a 5-star experience. We hope your Lexus is running just like new and we can't wait to see you again at your next service appointment! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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