Newport Lexus
Newport Beach, CA
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Had a great experience with Newport Lexus service. Courteous, friendly and professional. They also took care of a minor wheel scratch while vehicle at dealer. Pleasant surprise to get a lonner vehicl Courteous, friendly and professional. They also took care of a minor wheel scratch while vehicle at dealer. Pleasant surprise to get a lonner vehicle for a half day job. More
My service advisor was excellent. He went above and beyond in helping me get in and out of the dealership as quickly as possible. He was clear and concise in regards to needed repairs He went above and beyond in helping me get in and out of the dealership as quickly as possible. He was clear and concise in regards to needed repairs and I will definitely continue to bring my vehicle here for service. In today’s current culture customer service is severely lacking in most industries. I can tell you that Joey could write a master class on how to handle customers. I was very impressed with his attention to detail and his interpersonal communication skills. I would give him a 12 out of 10. Thank you again!!!!!!!!!!!!!!😎🙏👍 More
Some service agents were responsive but some were subpart. Good service agents would proactively communicate with customers. But some service agents required much customer's efforts to "beg" the se subpart. Good service agents would proactively communicate with customers. But some service agents required much customer's efforts to "beg" the service agents to reply. Not acceptable at all. More
It’s a great experience. This Lexus service center performed all requested services with very affordable price. The place is clean and nice. The representative is knowledgeab This Lexus service center performed all requested services with very affordable price. The place is clean and nice. The representative is knowledgeable. The only shortfall is a little far from my home. More
The best dealership in Southern California! Our sales advisor Ali is exceptional. We will only take our Lexus to this dealership and will always ask for Ali. Our sales advisor Ali is exceptional. We will only take our Lexus to this dealership and will always ask for Ali. More
Since moving to California, this is our third consecutive automobile purchase at Newport Lexus. We use no other dealerships. By the way, this is our eighth or ninth Lexus-I’ve lost count. Newport provides a automobile purchase at Newport Lexus. We use no other dealerships. By the way, this is our eighth or ninth Lexus-I’ve lost count. Newport provides a beautiful, seamless, efficient, fair, and trustworthy experience from beginning to end. We always leave with a beautiful car at a very fair price, having been treated as guests. More
Duy was awesome. Explained everything clearly and concise. He was very friendly and easy to talk to. Kept me updated at all times. Explained everything clearly and concise. He was very friendly and easy to talk to. Kept me updated at all times. More











