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Newport Lexus

Newport Beach, CA

4.9
2,314 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,314 reviews

April 28, 2025

Great service done professionally. Thorough, but not forcing anything I didn’t want. Dealership is clean and stylish. More

by Rudywiesinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Apr 30, 2025 -

Newport Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2025

Very nice customer service. I will come here again for my next maintenance and other service More

by lyuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 28, 2025 -

Newport Lexus responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

My service advisor, Chris Cortez, was extremely helpful and offered a loaner vehicle at no charge. He was very experienced and if he didn’t have an answer, knew the right person to advise me. More

by dmwirtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Apr 28, 2025 -

Newport Lexus responded

Hi, thanks for your praise and kind comments about Chris. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 26, 2025

Good service that how it should be most of customers want good service for them to come back thank for good service More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 28, 2025 -

Newport Lexus responded

Hello Dan, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2025

The staff is friendly and personable. It was easy to make appointments. Good communication and responses. More

by ckatogoto
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
Apr 28, 2025 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. If you're ever in need of more help, please let us know!

April 26, 2025

Newport Lexus is trustworthy and very experienced and efficient, in caring for our 2 Lexus SUV’s. We come here for all services. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean ( Service)
Apr 28, 2025 -

Newport Lexus responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

The team at Newport Lexus was incredibly friendly, helpful, and professional. They explained the needs with my car clearly, provided a reasonable quote, and got my vehicle back to me in a timely manne More

by quangnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
Apr 27, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

Excellent and prompt service. Very helpful and courteous! Joey helped me and he is wonderful to work with! More

by pramilaagrawal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Apr 27, 2025 -

Newport Lexus responded

Hello, we're happy you found our staff to be so helpful during your experience here at Newport Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

My sales representative Gary Kalagain was very professional, efficient, and knowledgeable. He went out of his way to make sure I was happy with the car and the deal I was getting, as well as follo More

by Manija.matin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Shekib , Gary Kalagian
Apr 27, 2025 -

Newport Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

Joey was extremely helpful with my car service and getting me on the Lexus App. More

by EileenMLloyd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Apr 27, 2025 -

Newport Lexus responded

Hello, we're happy you found our staff to be so helpful during your experience here at Newport Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.