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Newport Lexus

Newport Beach, CA

4.9
2,644 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,644 reviews

October 25, 2025

Had a great experience with Newport Lexus service. Courteous, friendly and professional. They also took care of a minor wheel scratch while vehicle at dealer. Pleasant surprise to get a lonner vehicl More

by cal25sb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Oct 27, 2025 -

Newport Lexus responded

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 25, 2025

My service advisor was excellent. He went above and beyond in helping me get in and out of the dealership as quickly as possible. He was clear and concise in regards to needed repairs More

by Mikeinyerington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Oct 27, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Please don't hesitate to reach out to us if there's anything more we can do!

October 24, 2025

Some service agents were responsive but some were subpart. Good service agents would proactively communicate with customers. But some service agents required much customer's efforts to "beg" the se More

by ychaocwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Tafoya
October 24, 2025

Friendly and kind adviser, credible service for checkup, and the loaner car was helpful even for a short time this time. More

by nseta69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali,Shekeb
Oct 27, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2025

It’s a great experience. This Lexus service center performed all requested services with very affordable price. The place is clean and nice. The representative is knowledgeab More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 26, 2025 -

Newport Lexus responded

Hi Maggie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2025

The best dealership in Southern California! Our sales advisor Ali is exceptional. We will only take our Lexus to this dealership and will always ask for Ali. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Oct 23, 2025 -

Newport Lexus responded

Hi Lori, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2025

Joey Wilchek is an excellent service advisor who addresses all my questions, follows up and delivers excellent service. More

by Edgarthevulgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Oct 23, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joey here at Newport Lexus! Thank you again, and have a fantastic day!

October 20, 2025

Service department is wonderful, always available for questions and for help. Always willing to go the extra mile! More

by mmiranda02131980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 23, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Thank you again, and have a fantastic day!

October 17, 2025

Since moving to California, this is our third consecutive automobile purchase at Newport Lexus. We use no other dealerships. By the way, this is our eighth or ninth Lexus-I’ve lost count. Newport provides a More

by Russellgolkow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Ghasemi - outstanding !, Vance Remmey
Oct 19, 2025 -

Newport Lexus responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 17, 2025

Duy was awesome. Explained everything clearly and concise. He was very friendly and easy to talk to. Kept me updated at all times. More

by tko146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duy
Oct 19, 2025 -

Newport Lexus responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!