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Newport Lexus

Newport Beach, CA

4.9
1,718 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,718 reviews

April 17, 2024

Excellent Customer Service. No pressure in any way. Instant customer attention. I would definitely recommend this dealership. Thank you to Abe (Sales Rep) for being kind and ten More

by Luna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Holley (Internet Sales Manager), Jovand Abolfazl (Finance Manager), Abe Canaan
Apr 19, 2024 -

Newport Lexus responded

It's wonderful to hear about your excellent experience with customer service at the dealership! We're thrilled that Abe, Greg, and Jovand provided you with a smooth and enjoyable purchase process without any pressure. Your satisfaction is important to us, and we appreciate your recommendation. We wish you many enjoyable miles with your new purchase!

April 17, 2024

Great personal experience with Greg Holly. Had to wait a long time for the car we wanted, but it is worth it. More

by Mcanbock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Holley
Apr 19, 2024 -

Newport Lexus responded

Congratulations on your new vehicle! We're thrilled that Greg provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 16, 2024

Service is excellent, very dependable and personable. Enjoy taking my car to be serviced. Thank you! More

by dburton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Neisel
Apr 19, 2024 -

Newport Lexus responded

We're delighted to hear about your excellent experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 16, 2024

Bought a brand new 350 NKH this weekend. Waited for the exact car I wanted. Abe, my salesperson kept me informed as to delivery date.When it arrived he made the sale very easy. He also was More

by emaillnanne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Canaan
Apr 19, 2024 -

Newport Lexus responded

Congratulations on your new 350 NKH! It's great to hear that Abe made the buying process easy for you and took the time to set up the car and explain all its features. We're glad you appreciate the professionalism of our dealership.

April 16, 2024

Excellent service very knowledgeable and friendly. Would definitely let them service my car In the future More

by wwuwwu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Apr 28, 2024 -

Newport Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

This is a picture of just ONE of my Chrome Wheels after a tire service at NEWPORT LEXUS. They absolutely ruined my wheels and the entire service experience was HORRIBLE. I purchased new tires for my Lexus RX More

by Viki-Rea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Nunez, Albert Lara, Roberto Nunez
Apr 28, 2024 -

Newport Lexus responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 15, 2024

This is a picture of just ONE of my Chrome Wheels after a tire service at NEWPORT LEXUS. They absolutely ruined my wheels and the entire service experience was HORRIBLE. I purchased new tires for my Lexus RX More

by Viki-Rea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Lara, Roberto Nunez
Apr 28, 2024 -

Newport Lexus responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 14, 2024

Very attentive staff, work to be done explained very clearly. My car is always clean and vacuumed. More

by Me
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Apr 28, 2024 -

Newport Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 14, 2024

Kevin went above and beyond to make sure all the issues with my ES350 were expertly addressed More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 28, 2024 -

Newport Lexus responded

It's great to hear that Kevin went above and beyond to ensure that all the issues with your ES350 were expertly addressed. Thank you for choosing us!

April 12, 2024

Service my two vehicles (2022 ES hybrid and 2022 RX hybrid). Positive feedback. Recommended. Love them more than Mission Viejo Lexus. More

by Pavel Shpilyuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
Apr 28, 2024 -

Newport Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.