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Newport Lexus

Newport Beach, CA

4.9
1,749 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,749 reviews

June 06, 2019

Scott Asehfi at Newport Lexus is the best!! I found the car I wanted and Scott made my buying experience easy beginning to end. His knowledge of Lexus vehicles is extensive and he is very person More

by Maggie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Asehfi
Jun 06, 2019 -

Newport Lexus responded

Hi Maggie, We're glad that your visit with us was such a positive one and we hope it's something we'll be able to repeat over and over again! If you need anything else down the road, please don't hesitate to call. Take care! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 05, 2019

Terrible piped-in music I was there on a Sunday when I thought the place would be a wonderful quiet environment in which to read. However, during my 4-hour visit I was assau More

by Barbara2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jun 05, 2019 -

Newport Lexus responded

Hi Barbara, Thank you for bringing this to our attention. We'll be taking this into consideration, as we want all of our customers to feel comfortable here. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 04, 2019

I had a wonderful experience from beginning to end. Mo Qureshi was wonderful. We have built a wonderful relationship and I would recommend him to all of my friends and family. Mo thank you for all of th More

by Goodgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Jun 04, 2019 -

Newport Lexus responded

We're so pleased to read your encouraging review! Mo is an outstanding asset to us here and always makes sure our customers go home happy. We really appreciate your feedback and hope to see you back again soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 03, 2019

great servive from the beging to the end. No sale pressure and everything was smooth. The finance lady Narmeen was amazing and my sales person was great. More

by Tony t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Narmeen Khalil, Jhonson Michael
Jun 04, 2019 -

Newport Lexus responded

Hi Tony, Thanks so much for the positive review, and for letting people know about your recent visit with us! We couldn't be happier to see that Narmeen went above and beyond to provide you with a quality experience! Stop by anytime! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 19, 2019

Service and storing my car Responsive reception in making an appointment. Robert Mendez remembered me. Easy arrangement to have my car serviced and stored while we were away on More

by carlita J
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
May 20, 2019 -

Newport Lexus responded

Your satisfaction means everything to us, Carlita. Thank you so much for your awesome review. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Learning of our customers' satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 09, 2019

Excellent Service Experience Mo was wonderful to work with, respectful of our space when we needed to chat through our decisions, informative about the car and any questions/conce More

by Atoosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya, Fred Mahjoob, Mo Qureshi
May 10, 2019 -

Newport Lexus responded

Your review is why we do what we do. Thank you so much for reaching out to us. We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We appreciate your business and we can't wait to see you again soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 06, 2019

not good , you should close on Sundays , Half a day there and nothing to drink or snack on !! I thought the sales rep. did a good job trying to comfort us but had no help from the dealership More

by Randyc44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yasmine Aref
May 06, 2019 -

Newport Lexus responded

Hi Randy, We're disappointed to see you weren't provided snacks or water. We have complimentary water that you should have been given. I appreciate you bringing this to my attention and I'll be sure to address this. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 26, 2019

Service Wonderful friendly service! I’m always impressed with Joey and Jason. They are one of the main reasons I keep buying a Lexus. They are very profess More

by Jett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Johnson, Joey Wilchek
Apr 26, 2019 -

Newport Lexus responded

Hi Jett, We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We're pleased that Jason and Joey took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 18, 2019

Perfect experience! Mo was fabulous. From start to finish it was a perfect experience. I am very happy with the service and the suggestions he made in helping me make More

by sandy d
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager - Matt 5 star all the way, Mo Qureshi
Apr 19, 2019 -

Newport Lexus responded

We're so pleased to read your encouraging review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 15, 2019

Newport Lexus is worth the drive I live closer to a different Lexus dealership but Newport Lexus is worth the drive. Roberto has been with Newport Lexus for years and consistently pro More

by GP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Apr 15, 2019 -

Newport Lexus responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! Roberto is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Feel free to call or stop by if there is anything else we can do for you. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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