Newport Lexus
Newport Beach, CA
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Scott Asehfi at Newport Lexus is the best!! I found the car I wanted and Scott made my buying experience easy beginning to end. His knowledge of Lexus vehicles is extensive and he is very person I found the car I wanted and Scott made my buying experience easy beginning to end. His knowledge of Lexus vehicles is extensive and he is very personable. I highly recommend you ask for Scott if you want to work with a GREAT salesman. I have already recommended him to my family and friends. More
Terrible piped-in music I was there on a Sunday when I thought the place would be a wonderful quiet environment in which to read. However, during my 4-hour visit I was assau I was there on a Sunday when I thought the place would be a wonderful quiet environment in which to read. However, during my 4-hour visit I was assaulted by horrible, loud, awful current music of some genre which made it impossible to concentrate. There was no place to escape the noise except to walk around outside among the cars for sale. Next time I'll definitely bring headphones to block out the awful sound. Other than this, the employees I encountered were all very professional and nice. More
I had a wonderful experience from beginning to end. Mo Qureshi was wonderful. We have built a wonderful relationship and I would recommend him to all of my friends and family. Mo thank you for all of th Mo Qureshi was wonderful. We have built a wonderful relationship and I would recommend him to all of my friends and family. Mo thank you for all of the work that you did for me. You are truly a wonderful person. More
great servive from the beging to the end. No sale pressure and everything was smooth. The finance lady Narmeen was amazing and my sales person was great. No sale pressure and everything was smooth. The finance lady Narmeen was amazing and my sales person was great. More
Service and storing my car Responsive reception in making an appointment. Robert Mendez remembered me. Easy arrangement to have my car serviced and stored while we were away on Responsive reception in making an appointment. Robert Mendez remembered me. Easy arrangement to have my car serviced and stored while we were away on vacation. Responsive arrangement to have car ready for my pickup when I called. Car was ready a washed when I came. More
Excellent Service Experience Mo was wonderful to work with, respectful of our space when we needed to chat through our decisions, informative about the car and any questions/conce Mo was wonderful to work with, respectful of our space when we needed to chat through our decisions, informative about the car and any questions/concerns we had, and offered great advise. Fred was also very helpful in helping us better understand aspects about leases vs purchase and fluctuations in the automotive industry throughout the year. We had a small glitch with the car two days later getting error alerts on the dash, but Mo was on top of it stepping in to advise what we should do. Newport Lexus did a full diagnostic on the car ensuring its safety and offered a loaner so i wouldn't be stuck at the dealership all day. Mo followed up to ensure everything was ok. Overall its been a great experience with Newport Lexus, Mo and Fred. We shopped many dealerships and car options over the last couple months and felt the best service and purchase value was a Lexus. Definitely a long term partnership. Highly recommend. More
not good , you should close on Sundays , Half a day there and nothing to drink or snack on !! I thought the sales rep. did a good job trying to comfort us but had no help from the dealership Half a day there and nothing to drink or snack on !! I thought the sales rep. did a good job trying to comfort us but had no help from the dealerships closure of the snack shop being closed, not even water aval. Thanks again to the Rep. for trying Randy. More
Service Wonderful friendly service! I’m always impressed with Joey and Jason. They are one of the main reasons I keep buying a Lexus. They are very profess Wonderful friendly service! I’m always impressed with Joey and Jason. They are one of the main reasons I keep buying a Lexus. They are very professional and I trust them completely. More
Perfect experience! Mo was fabulous. From start to finish it was a perfect experience. I am very happy with the service and the suggestions he made in helping me make Mo was fabulous. From start to finish it was a perfect experience. I am very happy with the service and the suggestions he made in helping me make by decision of purchasing my RX350! More
Newport Lexus is worth the drive I live closer to a different Lexus dealership but Newport Lexus is worth the drive. Roberto has been with Newport Lexus for years and consistently pro I live closer to a different Lexus dealership but Newport Lexus is worth the drive. Roberto has been with Newport Lexus for years and consistently provides excellent customer care. More