Newport Lexus
Newport Beach, CA
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Excellent Service Experience Mo was wonderful to work with, respectful of our space when we needed to chat through our decisions, informative about the car and any questions/conce Mo was wonderful to work with, respectful of our space when we needed to chat through our decisions, informative about the car and any questions/concerns we had, and offered great advise. Fred was also very helpful in helping us better understand aspects about leases vs purchase and fluctuations in the automotive industry throughout the year. We had a small glitch with the car two days later getting error alerts on the dash, but Mo was on top of it stepping in to advise what we should do. Newport Lexus did a full diagnostic on the car ensuring its safety and offered a loaner so i wouldn't be stuck at the dealership all day. Mo followed up to ensure everything was ok. Overall its been a great experience with Newport Lexus, Mo and Fred. We shopped many dealerships and car options over the last couple months and felt the best service and purchase value was a Lexus. Definitely a long term partnership. Highly recommend. More
not good , you should close on Sundays , Half a day there and nothing to drink or snack on !! I thought the sales rep. did a good job trying to comfort us but had no help from the dealership Half a day there and nothing to drink or snack on !! I thought the sales rep. did a good job trying to comfort us but had no help from the dealerships closure of the snack shop being closed, not even water aval. Thanks again to the Rep. for trying Randy. More
Service Wonderful friendly service! I’m always impressed with Joey and Jason. They are one of the main reasons I keep buying a Lexus. They are very profess Wonderful friendly service! I’m always impressed with Joey and Jason. They are one of the main reasons I keep buying a Lexus. They are very professional and I trust them completely. More
Perfect experience! Mo was fabulous. From start to finish it was a perfect experience. I am very happy with the service and the suggestions he made in helping me make Mo was fabulous. From start to finish it was a perfect experience. I am very happy with the service and the suggestions he made in helping me make by decision of purchasing my RX350! More
Newport Lexus is worth the drive I live closer to a different Lexus dealership but Newport Lexus is worth the drive. Roberto has been with Newport Lexus for years and consistently pro I live closer to a different Lexus dealership but Newport Lexus is worth the drive. Roberto has been with Newport Lexus for years and consistently provides excellent customer care. More
Awesome Mo is a great sales person! He helped my family pick out the perfect car! He was very detailed with all of the information regarding the vehicle. He w Mo is a great sales person! He helped my family pick out the perfect car! He was very detailed with all of the information regarding the vehicle. He was polite, organized and professional throughout the process. We will definitely purchase from Mo again! More
Newport Beach Lexus I've been a Lexus owner for over 25 years and I've been living in Newport Beach now for 25 of those years and when they built the Newport location it I've been a Lexus owner for over 25 years and I've been living in Newport Beach now for 25 of those years and when they built the Newport location it was the perfect situation. The service I've received has always been outstanding from the service manager Jason Johnson down to the service advisers. I will always buy and service my Lexus at Newport Lexus. If it's not broken, don't fix it. More
Purchase Negotiations and delivery were painless. All terms and conditions of the sale were executed without a glitch. I would certainly recommend dealing Negotiations and delivery were painless. All terms and conditions of the sale were executed without a glitch. I would certainly recommend dealing with Greg in their internet department. More
ES 350 Service Melissa is always very professional and on top of things and understands our needs when our cars are being serviced. Her attention to detail is alway Melissa is always very professional and on top of things and understands our needs when our cars are being serviced. Her attention to detail is always welcome and appreciated. More
First Lexus This is my first and the sales man (Mo) was AMAZING. He was very professional and had answers for all my questions. He made us feel very comfortable a This is my first and the sales man (Mo) was AMAZING. He was very professional and had answers for all my questions. He made us feel very comfortable and relax. Mo connected with us as buyers. We loved it. More