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Newport Lexus

Newport Beach, CA

4.9
1,754 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,754 reviews

May 09, 2019

Excellent Service Experience Mo was wonderful to work with, respectful of our space when we needed to chat through our decisions, informative about the car and any questions/conce More

by Atoosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya, Fred Mahjoob, Mo Qureshi
May 10, 2019 -

Newport Lexus responded

Your review is why we do what we do. Thank you so much for reaching out to us. We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We appreciate your business and we can't wait to see you again soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 06, 2019

not good , you should close on Sundays , Half a day there and nothing to drink or snack on !! I thought the sales rep. did a good job trying to comfort us but had no help from the dealership More

by Randyc44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yasmine Aref
May 06, 2019 -

Newport Lexus responded

Hi Randy, We're disappointed to see you weren't provided snacks or water. We have complimentary water that you should have been given. I appreciate you bringing this to my attention and I'll be sure to address this. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 26, 2019

Service Wonderful friendly service! I’m always impressed with Joey and Jason. They are one of the main reasons I keep buying a Lexus. They are very profess More

by Jett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Johnson, Joey Wilchek
Apr 26, 2019 -

Newport Lexus responded

Hi Jett, We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We're pleased that Jason and Joey took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 18, 2019

Perfect experience! Mo was fabulous. From start to finish it was a perfect experience. I am very happy with the service and the suggestions he made in helping me make More

by sandy d
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager - Matt 5 star all the way, Mo Qureshi
Apr 19, 2019 -

Newport Lexus responded

We're so pleased to read your encouraging review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 15, 2019

Newport Lexus is worth the drive I live closer to a different Lexus dealership but Newport Lexus is worth the drive. Roberto has been with Newport Lexus for years and consistently pro More

by GP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Apr 15, 2019 -

Newport Lexus responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! Roberto is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Feel free to call or stop by if there is anything else we can do for you. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 14, 2019

Awesome Mo is a great sales person! He helped my family pick out the perfect car! He was very detailed with all of the information regarding the vehicle. He w More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Apr 15, 2019 -

Newport Lexus responded

Thanks for taking the time to share your experience with us! You deserve nothing but the best, and we're grateful to know Mo provided you with nothing less than that! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 12, 2019

Newport Beach Lexus I've been a Lexus owner for over 25 years and I've been living in Newport Beach now for 25 of those years and when they built the Newport location it More

by tl7358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Johnson, Greg Brawley, Joey Wilchek
Apr 12, 2019 -

Newport Lexus responded

We cannot thank you enough for taking the time to share your experience with us! You deserve nothing but the best, and we're grateful to know Jason provided you with nothing less than that! If you ever need anything from us here at Newport Lexus, please do not hesitate to let us know! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 31, 2019

Purchase Negotiations and delivery were painless. All terms and conditions of the sale were executed without a glitch. I would certainly recommend dealing More

by Bill Vette
Recommend Dealer
Yes
Employees Worked With
Greg Brawley
Apr 01, 2019 -

Newport Lexus responded

Hi Bill, We can’t thank you enough for your positive review! It's wonderful to hear that you were impressed with everything from our staff to the car selection and service. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 31, 2019

ES 350 Service Melissa is always very professional and on top of things and understands our needs when our cars are being serviced. Her attention to detail is alway More

by Cali Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara, Roberto Nunez, Melissa Alarcon
Apr 01, 2019 -

Newport Lexus responded

We cannot thank you enough for taking the time to share your experience with us! Monica works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Feel free to call or stop by if there is anything else we can do for you. Take care! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 30, 2019

First Lexus This is my first and the sales man (Mo) was AMAZING. He was very professional and had answers for all my questions. He made us feel very comfortable a More

by Juan M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Apr 01, 2019 -

Newport Lexus responded

Hi Juan, Thank you for stopping by and for this positive review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Mo provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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