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Newport Lexus

Newport Beach, CA

4.9
1,786 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,786 reviews

January 02, 2018

Returning customer this is my 2nd time buying at this dealership...Stress free buying experience, professional and courteous staff. Stop by in the morning to pick out t More

by sonny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Youssef Al-Moussawi
Jan 02, 2018 -

Newport Lexus responded

Hi Sonny, Thank you so much for your loyalty to us here. We love having you as a member of our Newport Lexus Family and hope to continue to provide you with the same quality service for years to come. Enjoy your new Lexus and have a Happy New Year! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 02, 2018

Great facility and friendly staff Awesome experience, and I love my new car. I dealt with Nasser who was very professional, friendly, and helpful. I could tell he is passionate about w More

by charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Jan 02, 2018 -

Newport Lexus responded

Hi Charlie, Thanks so much for both your business and this quality review. We're extremely lucky to have Nasser on our team, as he's always going above and beyond to ensure that customers have the best service possible. We'll be sure to share this review with him and our team and please let us know if you ever have any questions. We're always here to help. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 02, 2018

nice staff Mo was very nice, helpful and easy to work with. I would recommend him and would consider buying another car from him and this dealership as well. More

by km711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Jan 03, 2018 -

Newport Lexus responded

We love having Mo on our team and it's no surprise to see that he worked hard to get you into the Lexus you deserve. Thank you for both this review and your business and we hope to continue working with you for many years. See you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 01, 2018

Salesperson was great Anthony Toxler was great. I would recommend him to my friends. The only negative experience we had was the long wait for finance, about an hour or so. More

by Hansee64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Anthony Troxler
Jan 02, 2018 -

Newport Lexus responded

Anthony is a great asset to us here and it's no surprise to see he took great care of you. We appreciate your patience during the financing process and would like to congratulate you on your new vehicle. Welcome to the Newport Lexus Family!!! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 31, 2017

Beautiful facility abd friendly staff The lady at the desk was very helpful and answered any questions that I had. The service was done efficiently and quickly as I enjoyed my time sitting More

by Pgal09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
Jan 02, 2018 -

Newport Lexus responded

It's a pleasure to see that our team provided you with a quality experience and got you in and out in a timely manner. Thanks for stopping by and we'll see you at your next service visit. Take care!! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 27, 2017

Great service! From the moment we were greeted by Mo at the dealership, he was on top of things. Keeping in touch with us and finding us the car we were exactly loo More

by lfrazier164
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Mo Qureshi
Dec 27, 2017 -

Newport Lexus responded

We're ecstatic to read this and see that Mo made sure your car-buying experience was a great one. We'd like to thank you for choosing us here and we hope to continue providing you with this same high-level of service for years to come. Hope you're loving your new Lexus and hope you have a Happy New Year! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 26, 2017

Excellent Service Department Joey Wilchek Service Consultant handled my service processing great. Everything was explained up front and I was in and out withing 5 minutes. My car More

by Tony RX350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Dec 26, 2017 -

Newport Lexus responded

Hi Tony, We're ecstatic to read this and see that Joey and our service team provide you with the world-class service you deserve. We love having you as a part of our Newport Lexus Family and look forward to many more years of working together. Hope your RX 350 is treating you well and we'll see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 26, 2017

Buying Lexus NX from Newport Lexus using the internet We were looking for a 2018 Lexus NX but we don't want to hassle at the dealership. We had used the internet to browse for the models and options and h More

by Doctr_jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Dec 27, 2017 -

Newport Lexus responded

Hi Dr. Jay, Nasser is an all-star and it's no surprise that he went above and beyond to make sure you got into a new 2018 Lexus NX. We'll be sure to share this review with him and our team and please don't hesitate to let us or Nasser know should you need anything. You're family now! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 26, 2017

Always professional,courteous and efficient service. Almost all the employees are professional barring a few exceptions. Overall I would recommend them to my friends and family More

by Honest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya, Melissa Alarcon, Anita Rami, Shawn Moshrefi
Dec 27, 2017 -

Newport Lexus responded

Thank you for your feedback. We're pleased to see that overall you have a positive experience. If you'd like to discuss any issues you've faced here, please feel free to contact me. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 23, 2017

Very good experience The sales person, Armen, was first rate, knowledgeable, funny, no pressure. With his help I found a vehicle I was very happy with. Looks and drives More

by Honest Joes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Abrahamian
Dec 26, 2017 -

Newport Lexus responded

Thank you for this review and for choosing Newport Lexus. It's a pleasure to see that Armen did a great job getting you into a pre-owned RX 350. We're glad it's treating you thus far and please don't hesitate to let us or Armen know should you have any questions. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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