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Newport Lexus

Newport Beach, CA

4.9
1,754 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,754 reviews

October 08, 2017

The best experience ever when buying or leasing a car. Alli was without question, the best sales Representative I have ever dealt with. Smart, knowledgeable and personable. He deserves the the respect of h More

by joesilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MOALLEM, MOHAMMAD
Oct 09, 2017 -

Newport Lexus responded

Hi Joe, Ali is an all-star and it's no surprise to see that he went above and beyond to ensure that your experience here was a great one. We'll be sure to share this with him and our team and we thank you for this tremendous review. Looking forward to helping you again soon. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 08, 2017

Buyer I have never met any saleman as good as him. He is extramky helpful and positively is honest. I will recomment to my friends and relatives. Anton Vo More

by Scm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Youssef Al-Moussawi
Oct 09, 2017 -

Newport Lexus responded

Thanks Anton! So happy to see that Youssef took great care of you and provided you with the world-class service people have come to expect from us here. We hope you're loving your new Lexus and we can't wait to see you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 06, 2017

Not happy with this dealer as they do not keep their word This dealer agreed to buy my car back after a moldy smell was discovered a few days after driving. They went back on their word. More

by Dayna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Pippin, Tony D'Amato, Emma Maxwell
Oct 06, 2017 -

Newport Lexus responded

Hi Dayna, We're disappointed that you've been experiencing this odor in your vehicle. Your vehicle passed Lexus' 161 point certification inspection and had no odor at the time of sale. We've offered to eliminate this odor at no cost to you using a company we do business with, as well as offered to replace all cabin filters at no cost but you've declined these services. If you're interested in either of those services right now, please contact me and I can get you set up with a time to bring your vehicle in. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

Oct 06, 2017 -

Dayna responded

Hello Tony, I would rather that you keep your word and buy the car back from me. The smell is too overwhelming. It makes me feel like this dealership is not trustworthy if you don't keep your word.

October 03, 2017

Great costumer service,friendly staff A+, made me feel welcome! The manager called me the very next day to make sure everything was good. Clean! More

by bbdbdd2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Canaan, Anita Rami
Oct 03, 2017 -

Newport Lexus responded

Thank you for both this great review and your business. Abe and Anita are both great assets to us here and it's no surprise that they made sure you received the quality service that you deserved. We appreciate you stopping by and if you ever have any questions, please let us know. We're here for you. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 02, 2017

Great experience! It was was such a great experience in finding the right SUV for my husband and me. Mo Qureshi was very professional, very informative, so polite and More

by wendy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Oct 03, 2017 -

Newport Lexus responded

Hi Wendy, Congrats on your new SUV and welcome to the Newport Lexus Family. It's our goal to provide our customers with top-notch service and we're happy to see that Mo and Matt provided just that. We hope your new Lexus is treating you well and we hope to see you soon at your first service visit. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 30, 2017

Great Service! You want great service for your Lexus, go no further than Newport Lexus. Service Director Jason Johnson is the best, an absolute professional! The se More

by Johnson2433
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Oct 02, 2017 -

Newport Lexus responded

Thank you so much! Jason is an all-star and always making sure our customers go home happy. We'll be sure to share this review with Jason and our team and please don't hesitate to let us or him know should you need anything. Always here for you! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 30, 2017

It was a good streamlined experience. It's a beautiful dealership. Kamron was extremely helpful. The sales process was painless and moved quickly which I like. The financing experience wa More

by Lexusowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamran Shakouri, Matt Mahjoob
Oct 02, 2017 -

Newport Lexus responded

Congrats on your new Lexus and welcome to the Newport Lexus Family! We couldn't be happier to see that Kamran and Matt made sure your car-buying experience was prompt and stress-free. We hope you're loving your new vehicle and we can't wait to see you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 25, 2017

Awesome experience Ali Moallem is absolutely incredible. He is a true professional and goes above & beyond for his customers. He listens, is attentive to your needs, and More

by Rkaamil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Ali Moallem
Sep 25, 2017 -

Newport Lexus responded

Hi Ramiz, Thank you so much for visiting us from Mission Viejo. Ali is a tremendous member of our team and it's no surprise to see that he worked hard to ensure you had an outstanding experience. We're extremely grateful for your family's loyalty to us and Ali and we hope that we can continue working together for years to come. Please let us or Ali know should you ever need anything and we hope to see you again very soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 24, 2017

Happy customer I just returned for the 3rd time to lease at Newport Lexus. It was another hassle free and pleasant experience. Bill and Yousef took care of me and More

by JenC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Youssef Al-Moussawi
Sep 25, 2017 -

Newport Lexus responded

Hi Jen, Thank you so much for your loyalty to us here. We love having you as a member of our Newport Lexus Family and couldn't be more pleased to see that Bill and Yousef both took great care of you recently. We hope you're well and hope that we can continue working with you for years to come. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 23, 2017

Best experience ever!!! Ali Moallem was so professional, patience , kind and super knowledgeable -He makes you feel so relax He has so much patience to explain and a very sim More

by lanceharrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Moallem
Sep 25, 2017 -

Newport Lexus responded

Hi Lance, Ali is a great asset to us here and it's no surprise to see that took such great care of you during your recent visit here. We'd like to congratulate you on your new Lexus and welcome you to the Newport Lexus Family. We're always here to help, so please don't hesitate to let us or Ali know should you need anything! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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