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Newport Lexus

Newport Beach, CA

4.9
1,744 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,744 reviews

May 06, 2017

Sean Tafoya at Newport Lexus service is fantastic. Sean is great. Had him as my service advisor in mid 2000s when he was at other Lexus. When I bought a Lexus again I actually searched him out and wil More

by Dr Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
May 07, 2017 -

Newport Lexus responded

Hi Dr. Jay, Sean is a great asset to us here and we're so pleased to see that he constantly provides you with the 5-star service you deserve. We hope your Lexus is running just like new and should you have any questions, please let us or Sean know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 05, 2017

speedy reliable service As our lease was ending, we worked with Kevin to discuss our options for our vehicle. We decided to begin a new lease with a new car. He assisted us More

by alison.somers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Byram
May 06, 2017 -

Newport Lexus responded

Hi Alison, Kevin is a great asset to us here and we're so happy to see that he helped get you into a new RX 350. It's a tremendous SUV that we know you'll love driving for years to come. We'd like to welcome you to the Newport Lexus Family and we look forward to working with you for years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 05, 2017

It was a pleasant and amazing experience! Mo was amazing! He was very helpful made the purchase very smooth! I love the car I drove out with. IS 200t. I will definetly be back for future car p More

by Jello92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
May 06, 2017 -

Newport Lexus responded

Congrats on your new IS 200t and welcome to the Newport Lexus Family! We're so happy to see that Mo took care of you and provided you with the 5-star service you deserve. We hope you're loving your new Lexus thus far and should you ever need anything, please let us or Mo know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 05, 2017

Excellent service and an amazing customer experience. Matt Mahjood and Ali Moallem were amazing to work with! They were informative and easy to work with. I enjoyed my entire experience and am looking f More

by Jessica Shew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Ali Moallem
May 06, 2017 -

Newport Lexus responded

Hi Jessica, Matt and Ali are both all-stars and we're so happy to see that they provided you with the world-class service that people have come to expect from us here. We hope you're loving your new Lexus and should you ever need anything, please let us know. We're always here to help. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 04, 2017

Awesome Service Thank you Mo and to your sales team for outstanding service. All of you made our car buying experience a memorable one. I will definitely be recommend More

by JRSalazar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Mo Qureshi
May 05, 2017 -

Newport Lexus responded

Thank you so much for this tremendous review. It's a great pleasure to see that Mo took great care of you and got you into the vehicle you deserve. We hope you're loving it thus far and we hope to work with you for years to come. Take care and see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 03, 2017

Great! Friendly atmosphere and thoroughly explaine; price is fair and salesman is helpful and straightforward. Fast in checking my credit score and paperwo More

by Jlac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Scott Cram
May 04, 2017 -

Newport Lexus responded

We're very pleased to read this and see that your experience here was a positive one. We hope your new vehicle is treating you well and should you ever need anything, please don't hesitate to let us know. We're always here to help. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 01, 2017

Great Sales! I bought this car because of Mo. He was respectful, honest and worked diligently to find a car that I wanted. He made the extra effort to make the sal More

by Cwinzeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi, Yasmine Aref
May 01, 2017 -

Newport Lexus responded

Thank you for this positive review and welcome to the Newport Lexus Family. We're very happy to see that Mo took care of you. We're disappointed to hear about your finance experience and will work to make sure this doesn't happen again. Congrats on your new vehicle and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 30, 2017

Go to Mo for a low-pressure experience I was sure of the vehicle I wanted before we arrived. After the test drive - not so sure anymore. Mo helped me determine what was really important to More

by OCBriGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
May 01, 2017 -

Newport Lexus responded

We're so pleased to read this and see that Mo took great care of you and made sure you got into the car that was best for you. We'll be sure to share your quality review with him and the rest of our team. Thank you for choosing Newport Lexus and should you need anything else, please don't hesitate to let us or Mo know. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 27, 2017

Terrific service Both were honest and professional---Easy negotiation to get to a fair price---Fast and efficient in both checking in my old lease and setting me up in More

by Joeyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi, Nicole Oates
Apr 28, 2017 -

Newport Lexus responded

Hi Joey, We appreciate this 5-star review and we're so pleased to see that Nicole and Mo both took great care of you. We hope your new vehicle is treating you well and should you need anything, please don't hesitate to let us know. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

April 25, 2017

Excellent The best experience so far ever buying a car. Wonderful treatment from all employees, Nicole, Said, Bill and Yasmine!!!! I won't ever go anywhere else More

by TTrent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Said Altawil, Yasmine Aref, Nicole Oates
Apr 25, 2017 -

Newport Lexus responded

It's a team effort here and we're so pleased to see that our team worked together to ensure your experience was a great one. Congrats on your new Lexus and welcome to the Newport Lexus Family! We're always here for you, so should you ever need anything, please let us know. Hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

Apr 26, 2017 -

Newport Lexus responded

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