
Newton Ford South
Shelbyville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Simple I started searching for trucks online and found the one I ended up buying. I found it Thursday night and the next day the dealership had contacted me. I started searching for trucks online and found the one I ended up buying. I found it Thursday night and the next day the dealership had contacted me. There was no pressure to buy. The salesmen had answered questions I had through email due to me being at work. The best part about the next day (Friday) the salesman had actually took the time to take a video of the truck and explained the features that the truck had and talked about the questions I had. Woke up Saturday morning went to the dealership and was treated with respect by everyone there. We checked the truck out and test drove. The buying process was super simple and could not have had a better experience. This is why I deal with Ford dealerships because I have never had a bad experience and will continue to buy Ford.. More
very fast service Went in at 10am which was my appointment time and service and recall on f150 was done in 40 min. and I was on my way. Lobby for waiting was nice. Went in at 10am which was my appointment time and service and recall on f150 was done in 40 min. and I was on my way. Lobby for waiting was nice. More
Easy.my questions were answered quickly,features of escape e This was the easiest purchase of a vehicle I have ever made. The features were clearly explained,the salesman was informed and responsive,financing wa This was the easiest purchase of a vehicle I have ever made. The features were clearly explained,the salesman was informed and responsive,financing was easy,and the aspects of the dealership were explained including service department. Charles Bobo offered to have ny phone synced which I appreciate and will take advantage of the offer. More
Consistent Went in for a normal oil as usual and i wouldn’t trust any other company to touch my car. Customer service and service overall is always great Went in for a normal oil as usual and i wouldn’t trust any other company to touch my car. Customer service and service overall is always great More
Great experience, nice folks! Very nice people and good experience. Not pushy and really worked with me to get the deal I wanted in the truck I wanted. Thanks! Very nice people and good experience. Not pushy and really worked with me to get the deal I wanted in the truck I wanted. Thanks! More
Ok prices not good service Ok to be fair I bought a Dodge at a ford dealership but the salesman didn’t have any answers to my questions about the vehicle. When you buy a used ve Ok to be fair I bought a Dodge at a ford dealership but the salesman didn’t have any answers to my questions about the vehicle. When you buy a used vehicle from them, they do not fill the tank so my diesel tank was empty. Barley made it to the nearest gas station. I also had to make an appointment to see the vehicle that was sitting on their lot, I only bought the vehicle through them because it was priced fair. More
Hard working, accomodating and fair. Visited this dealership because their inventory included a truck that I liked! After arriving, was met by Trae and given respect, accomodation, and s Visited this dealership because their inventory included a truck that I liked! After arriving, was met by Trae and given respect, accomodation, and service as one would hope to receive. His sale manager, Josh, also involved and worked very hard to work out details needed to make sale come together. Also, Kris in Finance was very helpful and was patient, even though it was past closing time! Other dealerships could use these people for role models for customer service. More
Great customer service Trae was nice an friendly when I got their he had the car ready for a test drive they made everything so smooth I was in an out. I would definitely re Trae was nice an friendly when I got their he had the car ready for a test drive they made everything so smooth I was in an out. I would definitely recommend Ford of Shelbyville. More
Super Duty Service The pricing for the services were reasonable and disclosed up front. The work was performed in a very timely manner and communication from the staff w The pricing for the services were reasonable and disclosed up front. The work was performed in a very timely manner and communication from the staff was excellent. Kim an Eli made service easy! More
Excellent dealership Friendly and knowledgeable staff. Provided info on all options available. We test drove trucks with various option to assure that I got the right truc Friendly and knowledgeable staff. Provided info on all options available. We test drove trucks with various option to assure that I got the right truck for me. More