Newton Nissan

Russell was very helpful and did a great job of walking me through the details of the repair. The staff found some problems that were not in the original quote and repaired those at no cost. As a Customer me through the details of the repair. The staff found some problems that were not in the original quote and repaired those at no cost. As a Customer Service Manager, I know quality service and this was it. More

Russell is the nicest person to work with. Always very professional and helpful! We would highly recommend (and have) this dealership for all service related needs. professional and helpful! We would highly recommend (and have) this dealership for all service related needs. More

Great customer service and fast oil change. I always appreciate my service each time I visit this location . I recommended this location to friends and family. appreciate my service each time I visit this location . I recommended this location to friends and family. More

I had originally bought my Altima from a different location but was very disappointed in both truth in advertising and friendliness. So much so that I felt disappointed in product. The customer se location but was very disappointed in both truth in advertising and friendliness. So much so that I felt disappointed in product. The customer service and friendliness along commitment to future service from Russell and Newton Nissan of Gallatin has restored my faith in the product. Karissa More

Everyone, even down to the receptionists, is so nice and helpful. They all want to make sure you are happy and satisfied with your vehicle. I have recommended this dealership to several people and will co helpful. They all want to make sure you are happy and satisfied with your vehicle. I have recommended this dealership to several people and will continue to. More

I bought my vehicle at Newton Nissan and have always had exceptional service. For example, there was a coupon for an oil change and I got it in the mail the week it expired. I was going out of town and ca exceptional service. For example, there was a coupon for an oil change and I got it in the mail the week it expired. I was going out of town and called them they told me no problem just come in with the coupon when I got back from vacation. I drive 45min to this dealership because of the friendliness and wonderful customer service I always receive. I have a dealerships bout 15-20 min away from me but have never went there. They always greet me with a smile when I pull in the garage area and are always prompt grtting me in and out. Another great thing about this dealership is the kids play area. It makes the time go by so much faster when I have my 4 year old with me. I have nothing but exceptional good things to say about the service department at this dealership! More

Great costumer service! Very friendly and helpful with everything needed. Seem very caring about the customers and the service given to to us. - Brooke nabors everything needed. Seem very caring about the customers and the service given to to us. - Brooke nabors More

The reason I am giving this rating of 100+ is due to DAVID STONE. ANY and EVERY TIME I have needed any service or have had any questions DAVID STONE has ALWAYS had the knowledge and the answer! David i DAVID STONE. ANY and EVERY TIME I have needed any service or have had any questions DAVID STONE has ALWAYS had the knowledge and the answer! David is the most friendly, kind, polite, most understanding service Advisor (and person) I have ever dealt with,he explains everything in detail. David makes you feel like a family member the moment you pull into service, he always greets you at your car with a smile, and always ask " What can we do for you today?" "How are you"? David has more knowledge of my brand new Nissan than anyone I have encountered. I went in for an oil change today, however; David let me know that there were a few other issues of recalls that I was not aware of. He explained them, and had them rectified accordingly to Nissan's expectations. You will never find a Service Advisor who is always willing to help, explain, take the time with the customer and even walk them not only to the cashier, but back to their vehicle and always says, "Now if you need anything else or have any questions always feel free to call me or stop by"!!! I will always feel that my New Nissan is safe and taken care of, so long as it is in David Stones hands. This is a person who needs to be recognized for going over and above customer satisfaction with each and every person who pulls into service. Thank You David for making me feel safe on the road and as well for Always being a phone call away when I don't know what certain buttons are on my Nissan or how they work. This is one of many times I have had to go to David because I didn't understand many things with my Nissan and am still learning my new Nissan and all the electronic functions!! :) I have even had to call David from 3 states away because I don't understand something and he gives me the answer and walks me through whatever I need to do with all the functions and buttons. Now that's patience and TRUE EXCELLENCE IN CUSTOMER SERVICE!!!! Aimee Krause More

The greeting and service were excellent. Friendly, efficient, and professional describe my interaction with the Russell. The waiting area is immaculate. Waiting time was short. efficient, and professional describe my interaction with the Russell. The waiting area is immaculate. Waiting time was short. More

Mr. Newton was very friendly and got me in as soon as I got to Newton Nissan. I would recommend his service any day. My experience at Newton Nissan was very good. got to Newton Nissan. I would recommend his service any day. My experience at Newton Nissan was very good. More