"Another outstanding experience"
Three months ago, I had such a pleasant experience with Paul Dillard's help, I went back looking for his help again. He quickly went to work and surpassed expectations. I thought I would be getting a used truck but instead he put me into a new frontier. Paul is a miracle worker. I would recommend Paul Dillard's expertease without hesitation. I will be back in the near future to have Pual work his magic for a new Titan
" Excellent customer service "
David Stone did an awesome job ordering the part for my side mirror on My Nissan Altima and when I schedule the appointment to get the part put on I was in and out in 15 minutes thank you so much Dave stone for taking such good care of my car every time I bring it in for service I highly recommended David Stone in the service department he does a awesome job he even keeps the customer updated on the vehicle and is always checking to see how the service is going on the customer vehicle ;-D
"Great Customer Service"
This is our 4th vehicle from Newton & I couldn’t be happier with it! Paul was great to deal with & did everything he could to make the deal happen! Go see Paul!
"29 year NEWTON NISSAN CLIENT "
- JUDY 2018
Went in for service and bought a new NISSAN Rogue Sport. Always love the service department . Collin made me feel valued and comfortable in having the car conversation. I now will return because of the sales department and would recommend to friends and family .
"Matthew called my bluff!"
- Jeff Phillips
I had recently had some service done at Newton (highly recommend their service department) and had started receiving those cold inquiries from dealers with the "hey, we'd really like to see your 2013 Pathfinder" message. On a whim, I contacted Matthew and flat out said, "I doubt if you can get close to what I'm currently paying based on what I owe and the condition of my vehicle, but if you really think you can I'll come up and look." I didn't think I'd hear back but a few hours later he called and said I've got a few things that you might like and we may make work, so I drove up to Gallatin. I ended up trading my 2013 Pathfinder with about 70K miles for a 2017 Rogue with more bells and whistles and only 7K miles for just slightly more than I was currently paying. I got top dollar for my trade, a fair price and great deal on a new car, and still can't believe it worked out. Matthew was really good at explaining the differences in the various models (S, SV, SL) and fitting me into one that met my needs. I'd used the Service department for several years with two other Nissans (neither of which I had purchased from Newton) but now have had the complete "Newton Experience" and from the lot to the showroom, they are first class. Thanks for helping me out!
"Wanting to trade my Altima for a Titian pickup truck."
I went in to Newton Nissan to try to trade my Altima Nissan car for a Titian Pickup truck. I paid over $30,000 for the 2016 Altima. My car had only 12,000 miles on it and I was offered $14,000 trade in. I gave them permission to run my credit one time, they ran it (8) eight times. Each time will effect my credit for (2) two years. Keep in mind that I have bought 6 autos from this dealer. I will not even take it back for service. Every time my car has needed servicing I took it back to them driving 70 miles per round trip.
When I bought my car it had a noise in the front end, I carried it back a total of 4 times to get that repaired. On the forth time when I got it back it sounded like you where sitting under the hood. It took another trip to learn that they had left a shield off when they repaired it. Many miles driven and many hours spent to have a $30.000 car fixed. Not happy at all R. Lasley
"Best experience ever..."
I’ve got to say I have purchased a lot of vehicles in my time but I’ve never experienced buying a new vehicle like I did at Newton Nissan. From the point I walked in the front door to the time I left with my new truck it was professionalism at its best. My salemans Brian Hosier was professional, fun to deal with and just a great guy. I just want to say thanks to Brian, Tim and Josh for making it such a easy and great experience. I highly recommend anyone looking for a new or used vehicle to check out Newton Nissan first.
"Service Dept. "
- Kenilworth 33
I am 72 and have bought many cars/trucks and must say that Newton Nissan of Gallatin is the best I have ever dealt with.David Stone in service is top notch and way above the Mercedes,Lexus,Infiniti dealers I have dealt with. My hat is off to whoever found David and placed him with Newton’s. Outstanding job David!!!
"Excellent Customer Service!"
I took my 2015 Altima (approximately 34,000 miles) in for warranty service because of two issues. Both were intermittent and I expected the dealer to tell me, "sorry, but we can't duplicate your problem". Boy was I wrong. They gave me a loaner car so they could keep mine overnight so they could start it cold and drive it in an attempt to reproduce the issues.
My service advisor, David Stone, called me the next day and said my car was ready to be picked up. They were able to find one of the issues and replaced some parts, and updated the computer program to correct the problem they could not duplicate. Both of my issues are now gone.
David was very professional and thorough. He clearly explained what the service technician did to my car and told me if either of the issues came back to give him a call.
No doubt one of the best service visits I've had in my ownership of 8 new vehicles of various brands in the past 30 years!
"Awesome service and experience"
Awesome service and experience! Referread a friend after my experience and her experience was just as awesome would recommend this dealership again. Keep up the good work.