Newton Nissan

I went in to Newton this weekend to trade my 2011 Titan SV for an upgraded PRO-4X that I had wanted originally. I spoke with Frank Taylor on the phone prior to coming in, and he gave me a reasonable idea SV for an upgraded PRO-4X that I had wanted originally. I spoke with Frank Taylor on the phone prior to coming in, and he gave me a reasonable idea of what to expect when I came in. He was very professional and courteous and made this trade-in a seamless transaction. Anthony from financing was also a real pleasure to work with, and was very well prepared when it came time to work through the contract. Mike Abbondanza has an excellent group working for him, and as such I highly recommend this dealership to anyone looking for a quality new or pre-owned vehicle. More

John C. Gamble Hendersonville, TN August 2, 2012 John C. Gamble Hendersonville, TN August 2, 2012 Doug Price Sales Dept. Newton Nissan of Gallatin Mr. Doug Price, I would like to take John C. Gamble Hendersonville, TN August 2, 2012 Doug Price Sales Dept. Newton Nissan of Gallatin Mr. Doug Price, I would like to take a few moments to express my gratitude for your loyalty to me, as a customer. As you are well aware, my purchase wasn't exactly a "smooth ride". (All Pun's Intended). I purchased a brand new Maxima with all of the available options from your dealership. I first, spoke with you on the phone about exactly which options I wanted. You had the options, but didn't have the color interior I wanted. We were aware that I purchased during the year end closeout event, yet you were enthusiastic about delivering the exact vehicle I requested. You, and Newton Nissan worked with local dealers to get me into the exact car I wanted. Your company and another local dealership traded and sent my new car to Newton Nissan. It arrived in less than desirable condition for a new vehicle. The Newton detailing team cleaned the car to the best of there ability. I picked it up and noticed that in high lighting I could see imperfections over the entire car. I contacted you with my concerns, and you worked around my schedule to resolve the issue. You told me from the start that you were 100% behind me. Indeed, you were. I brought the car in at my convenience, and you had the team right on fixing the issues. I understand that at that point: paperwork was signed, financing was done, and the car was legally mine. Having dealt with other dealerships, I also understand that they would have told me that I took the car off the lot, signed the paperwork, and now I own it. However you didn't do that. Newton Nissan made several attempts to fix the problems, and they were unable to be resolved. You and your sales manager met with me, and with unheard of service, informed me that "I understand, and I would't be happy either." There was no attempt to conceal the issues. I have been served with pure honesty, which is again unheard of in the car sales industry. You put me in another new Maxima that was in perfect condition! As far as I am concerned, you have permanently earned my business as a salesperson, a car company, and as an honest business. Newton Nissan has truly gone above and beyond expectation for a car dealership. I can not leave out your sales managers Ron and Bryan who made your spectacular service possible. The best marketing tool available is word of mouth. Newton Nissan will have all praise from me, and come highly recommended. Thank you again for all you have done, and I look forward to doing future business with you. Sincerely, John C. Gamble More

I live in the Atlanta, GA area, however, traveled to Gallatin, TN to specifically purchase a new Nissan vehicle from this dealership. This was my second time to purchase a vehicle from this dealership. Gallatin, TN to specifically purchase a new Nissan vehicle from this dealership. This was my second time to purchase a vehicle from this dealership. I was introduced to Donnie Mallory and immediately he treated me as though I were a friend. I was treated with dignity and respect, there were none of the "salesman games" played and there was no hassle over my vehicle I traded in or the new vehicle I purchased. All my questions were answered honestly and right up front. Donnie also spent a lot of time going over the vehicle with me and making sure I knew how to safely operate it and how to use it's features. Everyone at the dealership made me feel right at home and my experience was wonderful and stress-free. I would definitely recommend this dealership to anyone interested in a vehicle. Donnie, Tad and the rest of the staff have demonstrated the highest integrity and can be trusted to keep their word. Thanks guys!! Keep up your good work!! Candis Brewer More

I gave a rating of Five because everything was answered for me in detail, Jennifer my sales girl was very knowledgeable of the vehicle I wanted we looked at several color cars in the front and then she too for me in detail, Jennifer my sales girl was very knowledgeable of the vehicle I wanted we looked at several color cars in the front and then she took me to the back and I saw the color I wanted. She also was quick and friendly . I noticed that other people were helped by other sales people but for some reason I was in and out of there before the others. I do believe she should get a raise for the work she did so fast and effiecently. I enjoyed me visit to newton nissan More

A big shout to Randy Miles our salesperson who worked with my daughter & our family to purchase her 2011 Nissan Altima on July 28th. Randy was very informative,and friendly while never being pushy o with my daughter & our family to purchase her 2011 Nissan Altima on July 28th. Randy was very informative,and friendly while never being pushy or making us uncomforable. It was crazy busy & it was the last Saturday of the month, and we were never pressured at all. I hope to see Randy on the golf course sometime soon. Just a super pleasant professional all the way around!!! ALso thanks so much to all of those behind the scene that made this deal possible.... Newton Nissan was a great experience. Sincerely, Kristin Jones & Family More

The buying experience was good. Greg was informative and not pushy. We liked the car but wanted to see it in a color they did not have in stock yet. They told us when the color we wanted to see would be i not pushy. We liked the car but wanted to see it in a color they did not have in stock yet. They told us when the color we wanted to see would be in. We came back to see it and purchased. They were much more clear about costs than I had experienced in the past at other dealerships. The only bad part was the wait in line for the finance person. More

Donnie Mallory is courteous and helpful. He let us make up our minds instead of trying to tell us what he thought we wanted or needed. We've recommended him to everyone and will continue to do so in the fu up our minds instead of trying to tell us what he thought we wanted or needed. We've recommended him to everyone and will continue to do so in the future. ...Thanks Donnie!!! Dusty & John White More

I had a wonderful experience at this dealership. The sales process was easy and the finance process was amazing! They were able to help me get out of a bad deal on my old car and into a better car with sales process was easy and the finance process was amazing! They were able to help me get out of a bad deal on my old car and into a better car with a better rate. Thanks guys! More

Yes, i have found for this dealership to be wonderful. Everyone is very friendly and professional. The workers are exceeding their customer-training, I'm sure! Robert Jordan has been a pleasure to work wi Everyone is very friendly and professional. The workers are exceeding their customer-training, I'm sure! Robert Jordan has been a pleasure to work with always! Thank you so much for the wonderful service! More