if i could give 10 stars, i would!
my first experience at nick alexander was actually in their collision repair shop right around the corner from the dealership where mike gregorian is in charge. my X1 wasn’t even a year old when it was badly sideswiped. mike was both professional and empathetic. my car was picked up on a flatbed the next day, and in no time, mike’s team fixed the car so well you’d never even suspect it had been hit. it was impeccably done.
when i decided to lease an i3, mike referred us to john won. john could not have been more personable, patient, accommodating, or willing to go over and beyond the call of duty to find us the best possible deal. he was very approachable and always available. once he found the car for us, filling out the paperwork and going over the financial agreement with reza went smoothly and with such ease. we were in and out of there in less than an hour.
when this lease is up, we will 100% return only to nick alexander, and even though everyone at the dealership was friendly, we’ll for sure continue our relationship with john.
for us, there are other dealerships closer to home, but they do not have the professionalism, respect, or willingness to go above and beyond to satisfy their client. come to find out, 2 work colleagues in my school district are also john’s customers, so needless to say i’m not the only one who believes nick alexander is the dealership to go to. john and his team at nick alexander are definitely worth the trip!