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Niello Acura

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.8
1,000 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,000 reviews

July 19, 2023

Top notch customer service from the start to the finish. We will be returning customers. More

by CHRISTINEKROUSE84
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Niello Acura responded

Happy to hear it, Christine! Thank you for your review. We look forward to serving you again in the future!

July 18, 2023

Brian went out of his way to accommodate me. This is the third MDX I have purchased from Niello Acura. More

by SDCHAMBERLIN
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Niello Acura responded

Thank you for trusting our team with another Acura purchase of yours! We hope you are absolutely loving your new MDX so far. If any questions or concerns come up in the future, we're here to help!

July 17, 2023

It was a fun experience, they made my first car buying experience worth it. I’d recommend it More

by SEUNSAMUELE98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
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Jul 26, 2023 -

Niello Acura responded

It's amazing to hear that we made your first car-buying experience such a fun one! We appreciate your recommendation and look forward to working with you in the future. If any questions come up along the way, we're here to help!

July 17, 2023

I had a very good experience with everyone beginning with Lance Snodgrass, the sales associate I worked with throughout the process, from test drive to delivery of car. He thoroughly explained my options wi More

by CINDY.LAUBACHER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Niello Acura responded

Cindy, Congratulations on your new MDX! We hope you are absolutely loving it so far. It's great to know that Lance, Randy, and the rest of our team here in Roseville provided you with a 5-star sales experience from start to finish. We will make sure to pass along your kind words but don't hesitate to reach out to us if any questions come up in the future!

July 16, 2023

The process was very transparent and everyone was friendly. We appreciated how low pressure everything felt. More

by Danielle T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roy Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow
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Aug 03, 2023 -

Niello Acura responded

We're so glad we were able to make your recent purchase experience such a low-pressure and comfortable one, Danielle! If any questions come up in the future, we're here to help.

July 16, 2023

this purchace was very simple and easy. have bought a fair amount of vehicles. this was easy More

by SHAUNFENDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Niello Acura responded

Happy to know that our team made this purchase such an easy one for you! Thank you for taking the time to leave us a review and please let us know if any questions or concerns come up along the way.

July 16, 2023

Excellent Dealership with Great people. Second car purchase and both experience were Great. Deal to finance was Great More

by MAMAJ916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Niello Acura responded

Thank you for choosing Niello Acura once again for your recent purchase! It means so much to our Roseville team to have amazing return customers like you. We'll be here for you whenever you need us next!

July 15, 2023

It’s always such a great experience at Niellos Acura. Everyone there is kind, helpful, annd efficient. I trust I’m getting a great deal with them. 10/10 recommend them to anyone in the market for a vehic More

by JANAEHOWLAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yana Esipciuc
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Jul 20, 2023 -

Niello Acura responded

This is what we love to hear, Janae! We cannot thank you enough for your recommendations and look forward to continuing to work with you for years to come.

July 15, 2023

We had a wonderful buying experience! ! Lucas was so attentive, knowledgeable on his vehicles/inventory and just a super fun guy overall and made us WANT to buy a car from him. Acura worke More

by CHRISTINANPAROLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Lee
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Aug 16, 2023 -

Niello Acura responded

Congratulations on your brand new Acura! We hope you are absolutely loving it so far. We're glad to know that Lucas and his attentive and knowledgeable service made the entire experience a 5-star one. Happy driving and we hope to work with you again in the future!

July 15, 2023

Great customer service, made signing quick after being there for 4 hours negotiating a deal. It was a longggg process, but we got the deal done. More

by MIRANDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Gamble
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Aug 16, 2023 -

Niello Acura responded

Thank you for your review and honest feedback, Miranda! We're glad to know that our team provided you with amazing customer service, but we apologize that the negotiation took so much longer than expected. We will make sure to share this with our management. But if you have any other questions or concerns, please do not hesitate to reach out to us!

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