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Niello Acura

Roseville, CA

4.8
1,000 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,000 reviews

June 28, 2023

I worked with Artiom and he was amazing, patient, knowledgeable and extremely professional. I am so happy with my purchase and no buyers remorse! More

by TERESAJP
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
Jul 07, 2023 -

Niello Acura responded

Isn't Artiom excellent, Teresa? We're glad to know that you're so happy with your purchase and that Artiom provided you with such knowledgeable and professional service from start to finish. If any questions come up as you become accustomed to your new vehicle, please do not hesitate to reach out to us!

June 27, 2023

They were a big help for finding the perfect commute car and the different options I have with either mileage or color. More

by Alex Henriquez
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde, Yana Esipciuc
Jul 07, 2023 -

Niello Acura responded

So glad our team was able to help you find the perfect commuting vehicle, Alex! Happy driving and please do not hesitate to reach out to us if any questions come up in the future.

June 27, 2023

Easy to schedule the appointment, friendly and competent service rep (Josh) and prompt service. Couldn't be better. More

by GJODELL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

Great service and helpful team made the experience. I appreciate the efforts to keep me informed on the progress More

by badudgeon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

I had a great overall service experience. The service went fairly quick, and my advisor communicated well about the current service as well as upcoming service issues. More

by prtalley260
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

Awesome dealership Brian the 5th was most helpful professional I really admired his candor and efficiency and absolute professional. Answered all my questions I was curious about the vehicle I was in More

by 002LITTLEBELLS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gamble
June 26, 2023

The dealership always takes good care of me. I drive from out of town and stay with the car always treated good and quick More

by RUSSELLMCFARLAND41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
June 26, 2023

They were great getting my tire replaced under warranty and they were very quick and very polite More

by PTITUS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 26, 2023

Niello is always great! Joshua got me in and out fast! I so appreciate how clean my car is when I get it back from each service. Everyone is always so kind and professiona More

by JEXSA04
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Niello Acura responded

We know our customers have busy lives, so we're glad that Josh was able to get you in and out so quickly for your recent service. We will make sure to let him know that you mentioned him. See you for your next service!

June 26, 2023

Gary was great and personable. The wait time wasn’t too bad. However, this time and the last time I brought my car in they were unable to wash it. I understand it’s a nice added se More

by JLAGG2MUCH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Niello Acura responded

We appreciate you taking the time to walk us through your recent service visit! We're glad to know that Gary provided you with good service and a relatively short wait. We apologize that we have not been able to wash your vehicle at either of your recent visits. We understand your frustration and will make sure to pass this feedback along to our Service Manager. We hope to better impress you next time!

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