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Niello Acura
Roseville, CA
1,000 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 1,000 reviews
June 26, 2023
We had No intention of buying a car but talking with Chris made us stay and look into the deal a little more. We did buy our first Acura and are very happy with Niello and Chris. I would recommended you Chris made us stay and look into the deal a little more. We did buy our first Acura and are very happy with Niello and Chris. I would recommended you stop by and see Chris. More
by ATTHIBODEAU1
Verified Customer
June 25, 2023
We had a great experience purchasing our new car. Everyone was pleasant to work with and we highly recommend Niello. Everyone was pleasant to work with and we highly recommend Niello. More
by KMNELSON4
Employees Worked With
Other Employees :
Brian Bladow, Pedro Valverde, Lucas Lee, Mohammad Tayem
June 25, 2023
Clean, professional, attentive, sincerely kind and caring, listened and gave concise answers, knowledgeable, followed up. caring, listened and gave concise answers, knowledgeable, followed up. More
by NNEWMAN234
June 25, 2023
Roy was very nice and helpful. Pedro was also very nice and helpful. Thank you for making buying my first dealer car enjoyable Pedro was also very nice and helpful. Thank you for making buying my first dealer car enjoyable More
by MARTINIEJR
June 25, 2023
They were great took the car right in got it back sooner than I expected all washed and vacuumed, for less than I expected than I expected all washed and vacuumed, for less than I expected More
by DAVEWANAMAKER
Employees Worked With
June 25, 2023
Mike Lyman provided great service. Attentive and detailed during the service overview. We were satisfied Attentive and detailed during the service overview. We were satisfied More
by AALEZEAU
Employees Worked With
June 25, 2023
We usually get great service from Niello, but this time, it wasn't so great. After getting an oil change/routine inspection and buying over a thousand dollars of new tires, they weren't installed correctly it wasn't so great. After getting an oil change/routine inspection and buying over a thousand dollars of new tires, they weren't installed correctly (something to do with the valve stem sensor) and I had a flat tire the next morning. Very frustrating, since I had a day full of plans. I wasn't sure we'd even be able to drive it back to the dealership, but my husband pumped it up, then crossed his fingers he'd make it back to Niello. A very nice tech named Brian figured out what was done wrong and fixed it, checking all 4 tires; but it was another half day at the dealership for something that should have been done right in the first place. More
by AMITCHEL
Employees Worked With
Tire tech Brian
June 24, 2023
With the several emails sent for a service appointment, follow-up on confirming the appointment, checking to see how the appointment was, and even a one-page copy of the receipt sent by email (with no deta follow-up on confirming the appointment, checking to see how the appointment was, and even a one-page copy of the receipt sent by email (with no detail at all), why not automatically follow with an email copy of the full service receipt. That would be very helpful, as many people save things electronically these days (or want paper and a PDF). I always have to ask for one later or scan it myself. I couldn't find a way to access it on the website either, which would be fine, I'd be glad to pull a copy that way myself. Thank you! All else was great. More
by sylviadoyle99
Employees Worked With
June 24, 2023
Josh was on point with his customer service. It is very much appreciated. Thank you It is very much appreciated. Thank you More
by KTHOSKINS.58
Employees Worked With
June 24, 2023
Great sevice appointment. I worked with Brian who is a great service writer. Totally happy with my appointment. The car was was a nice added touch, as was the plethora of I worked with Brian who is a great service writer. Totally happy with my appointment. The car was was a nice added touch, as was the plethora of snacks in the waiting area. More
by ANDREWKYOUNGS
Employees Worked With
