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Niello Acura

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.8
1,000 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,000 reviews

June 16, 2023

My service was quick and pleasant,also I was told that rear brake would need to replaced next service $350.00. More

by mckenzie_dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
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June 16, 2023

Service person Brian was very helpful and also gave thorough explanations inclusive of start to finish. More

by nicoletannicoleblack
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2023

Excellent customer service, kept apprised of the status and when my vehicle would be ready More

by LISA.ITMAKESSCENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2023

Josh was great. ...l want him for my service person all the time. Thank you. More

by saraholland1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2023

You guys are fast and friendly. I really enjoyed the service and the updates as my MDX was being serviced. Thank you! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
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June 16, 2023

Very easy process, Artiom and Pedro helped us out and we had an amazing experience. Would highly recommend this dealership. Thanks! More

by ISABELLE.BAUTISTA36
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
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Jun 21, 2023 -

Niello Acura responded

Thank you for your recommendation, Isabelle! We're thrilled to know that Artiom and Pedro made the experience of your recent sales visit such an amazing one. Please let us know if there is anything else we can assist you with.

June 15, 2023

Labor rates seem to be quite excessive although it’s probably set at an industry standard they are still way to high. More

by MPBERUBE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Niello Acura responded

Thank you for your honest feedback. If you have any specific questions about our service pricing, please reach out to me at tcaudle@niello.com. I would be happy to discuss. Terry Caudle, Service Manager

June 15, 2023

Good Visit. With all employees very helpfull and easy to work with. Excellent experence. Thank you again. More

by TAHOEEARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2023

The appt. went on smoothly. Location is clean. Snacks were available while waiting for the car. More

by Jen M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
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June 15, 2023

Great follow-up by Gary. Updated me as we went. Had a problem after which he really helped resolve in a most accommodating way. More

by COLLEEN.JACQUES
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie--5 stars
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