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Niello Acura
Roseville, CA
1,000 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 1,000 reviews
June 02, 2023
I had a great experience there. Brian was super helpful and we were able to get our new car in no time. Brian was super helpful and we were able to get our new car in no time. More
by LIDENG1970
Verified CustomerEmployees Worked With
June 02, 2023
Good guys up there got me in a new 23 Acura integra. Thank you guys Thank you guys More
by TILONVAUGHAN27
Employees Worked With
Other Employees :
Pedro Valverde, Yana Esipciuc
June 01, 2023
changed tire. great help - very informative. had no issues car was cleaned informed well thanks great help - very informative. had no issues car was cleaned informed well thanks More
by SUKHSN
Employees Worked With
June 01, 2023
I think the dealership listens to your concerns about your car. Always friendly and helpful. your car. Always friendly and helpful. More
by champ2850
Employees Worked With
June 01, 2023
Acura used to be a great place to take my car for service. All new staff, and the customer service crashed and burned since my last visit approximately one year ago. Things sure were different not service. All new staff, and the customer service crashed and burned since my last visit approximately one year ago. Things sure were different not that long ago. I will mention the two people left that I've worked with in the past that were really great to work with and always communicated well. Chandra Rosales and Gary Smedstad. I understand that it gets hectic there, and although I did initially authorize the work on the vehicle, I never received the call back that I requested before the work was started on the car. I only received a call once the work was done and the prior request wasn't even acknowledged (even if to say sorry we didn'tget back to you before the work on the vehicle was performed). I was always able to obtain a loaner vehicle in the past regardless of the service that was being performed on the vehicle, but was told that due to the service that was being performed I would not be eligible to get a loaner vehicle. Also, I was told my car would be washed and it wasn't. I understand that the wash is a courtesy but I was told it would happen and it was returned unwashed. Overall, the most disappointing experience I've ever had with service at this location. More
by ldonaldsoncd
June 01, 2023
service was accomplished on schedule with a friendly customer service person and I appreciated talking with a finance person about my lease while I waited customer service person and I appreciated talking with a finance person about my lease while I waited More
by Bob Gustafson
Employees Worked With
June 01, 2023
Very courteous and professional service with excellent communication as to service provided and completion of service. communication as to service provided and completion of service. More
by JJANDYY67
Employees Worked With
June 01, 2023
Fast, courteous, listened to concerns, good advice. Great info on car condition from service crew-detailed! Appreciate carwash too Great info on car condition from service crew-detailed! Appreciate carwash too More
by CRAIGFAM5
