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Niello Acura

Roseville, CA

4.8
999 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 999 reviews

May 30, 2023

Very friendly, honest and professional staff at all levels. Our sales person, Arti was fantastic! He knew the vehicles very well. The dealership had a good inventory to choose from. More

by LTILLESK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
Jun 08, 2023 -

Niello Acura responded

It's great to know that you appreciated our selection of inventory and friendly staff! We will make sure to share your special thanks with Artiom. We are truly lucky to have him on our team here in Roseville!

May 29, 2023

Jonathan was fantastic. No pressure sale. Knowledgeable and took his time with us. Highly recommend him. More

by ERICUPCHURCH7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Pizziferro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde, Chris El-Smadi
May 29, 2023

Every person I came in contact with at this dealership was very easy to deal with and extremely helpful. I would definitely return for another purchase. More

by DUSTIN.NICHOLAS88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Choonhaurai
May 29, 2023

Chris Basal was a great salesman, no pressure, made it easy to purchase my new mom car and got a great trade in value on my car. Thank you! More

by JayKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris El-Smadi
Jun 01, 2023 -

Niello Acura responded

We're glad that Chris made your recent trade-in and purchase such an easy one! Enjoy your new car and please do not hesitate to reach out to us if any questions come up in the future. Happy driving!

May 29, 2023

Robert was helpful as always. He will always get a 5 star from me. He gave me timely updates on the progress of my service. More

by rsblackwell102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

Great customer service and very knowledgeable and explained the potcess very well. Nice waiting room too! More

by mdsimmonstravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

It's fast and easy to schedule an appointment. Prompt, friendly service plus a thorough car wash. Thank you! More

by JENNIFER.MCCARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

The drop off and service went smooth. Only minor issue was not receiving a reply when I inquired, via text, about the status of my car later in the day. Showed up around 4:30 to my car be More

by HOUGHJO83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't catch the young guy's name that greeted me outside, but he was polite and helpful
May 29, 2023

Very poor service. You've changed for worse over the years. You make it inconvenient for people with a day job to service my car More

by JAZ94605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Penrose
May 28, 2023

Gary is knowledgeable and responsive. Dealers are usually more expensive, but Niello often has service discounts, which I like. More

by DLIO
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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