Niello BMW Elk Grove

Excellent, Service! Mr. Ed was very friendly and very profesional and help us all the way thru our purchase, went above our expectations. Thank you Mr. Ed!!! Mr. Ed was very friendly and very profesional and help us all the way thru our purchase, went above our expectations. Thank you Mr. Ed!!! More

It is a pleasant experience. Will do it again great dealer representatives and experienced! Great Will do it again great dealer representatives and experienced! Great More

Great customer service! They made me feel right at home and there were no hidden fees when discussing prices. I highly recommend! They made me feel right at home and there were no hidden fees when discussing prices. I highly recommend! More

Friendly, direct and productive. We are four time repeat customers . I highly recommend this dealership to anybody looking to buy a new or used vehicle.. We are four time repeat customers . I highly recommend this dealership to anybody looking to buy a new or used vehicle.. More

My wife and I had a phenomenal experience picking up our new car. I would highly recommend anyone who is looking to get a BMW to check out this dealership. new car. I would highly recommend anyone who is looking to get a BMW to check out this dealership. More

Everything went well until the financing, sales man confirmed that they couldn't beat my current pre approval APR I made it very clear to not run my credit since their best offer was 2% over and I wa confirmed that they couldn't beat my current pre approval APR I made it very clear to not run my credit since their best offer was 2% over and I wasnt interested but he kept insisting that my credit wouldn't be ran on multiple occasions but I still had to fill credit paperwork in order to complete the sale Well surprise.. 2 minutes later I receive a bank application notification mentioning a hard pull on my credit as to which the sales man said: "I didn't run your credit, the bank did" They were very helpful and Im sure they were just trying to make a few extra dollars but in my case they decided to not listen to my only request on not running my credit This directly impacted my house purchasing pending loan, delaying it for at least 6 months More

I enjoyed Darren Wilkerson! For the last almost 15 years I have come back to Niello-Elk Grove Bmw just because of Darren Wilkerson. I have purchased one 328i, three 5 series, For the last almost 15 years I have come back to Niello-Elk Grove Bmw just because of Darren Wilkerson. I have purchased one 328i, three 5 series, one X6, and one 740i over the years. His after sales service and follow up is par excellence. He is a genuine human being and a smart salesperson who understands the importance of letting the customer feel that they have come out of the deal with more. He’s like family and I would highly recommend him to any potential clients who look forward to a quality experience More

Jas was very helpful in explaining the things. He is very professional. He kept us fully informed throughout the purchase process. He is very professional. He kept us fully informed throughout the purchase process. More

Efficient, easy and overall pleasant experience. Rate ten out of ten. Highly recommend this dealership to those looking for a vehicle. Rate ten out of ten. Highly recommend this dealership to those looking for a vehicle. More