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Niello BMW Elk Grove

Elk Grove, CA

4.8
447 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 447 reviews

June 18, 2023

Knowledgeable and friendly staff. Very professional . Very good attention to details . Very good follow yup after sale More

by COURTESYMOTORSRF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sulman
Jun 21, 2023 -

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove for your recent vehicle purchase! It's amazing to hear that you visit was such a friendly and professional one. If any questions come up as you become accustomed to your new BMW, please do not hesitate to reach out to us!

June 07, 2023

Good service in a timely manner. They answered all my questions and will return for service in the future. More

by JCSMITH427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Metge
Jun 14, 2023 -

Niello BMW Elk Grove responded

So glad we were able to provide you with 5-star timely service and answer all of your questions! Please let us know if there are any BMW sales, service, or parts needs that we can lend a hand with in the future.

June 07, 2023

The service and communication from the team at Niello was excellent. I was however disappointed when I did pick my car up after nearly 3 weeks at the service department. The parts had to come from Germany More

by Mach05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jun 19, 2023 -

Niello BMW Elk Grove responded

Thank you for taking the time to walk me through your recent service visit at Niello BMW Elk Grove! It's great to know that you appreciated the service and communication from our team during the 3 weeks your vehicle was at our dealership. I apologize that your vehicle was not detailed before it was returned to you. If you have any questions or would like to discuss further, please reach out to me at 916-687-9036 at your convenience. Thank you, Jeret Williams, Service Manager

June 07, 2023

Ok, quick service adviser very professional and expert and solve all my issues he take care for m More

by jrybanez.architects
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Niello BMW Elk Grove responded

We're glad to know that your service advisor provided you with such professional service and was able to solve all of your issues. We look forward to seeing you for your next service

June 02, 2023

Great service always, Treaver is so nice he is very professional its nice to have the same representative each time. This is our 3rd BMW More

by coyote2047
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Niello BMW Elk Grove responded

Congratulations on your third BMW! We will make sure to share your kind words with Treaver. Thank you for choosing Niello BMW Elk Grove!

May 31, 2023

Amir Mohabat is great salesperson and manager Tim also very experienced person they did good explaining on car thanks More

by GURDEEPGILL4455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Mohabbat
Jun 08, 2023 -

Niello BMW Elk Grove responded

We are so lucky to have Amir on our team here in Elk Grove! We will make sure to let him know that you mentioned him. Please let us know if there are any BMW sales, service, or parts needs that we can lend a hand with in the future!

May 30, 2023

Nielloi BMW service department is top notch. Great communication and they get it right the first time. More

by robert.wayne42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service
Jun 01, 2023 -

Niello BMW Elk Grove responded

Thank you for your kind words, Robert! We're so thrilled to know that our team has always provided you with such great communication and service. If there are ever any BMW sales, service, or parts needs that we can lend a hand with in the future, please do not hesitate to contact us!

May 21, 2023

My experience at Elk Grove BMW was the best car buying experience I’ve ever had. The biggest reason was because of Ed Alnasir. He was very knowledgeable and helpful throughout the whole process. I would h More

by JARRODWILLIAMS37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
May 24, 2023 -

Niello BMW Elk Grove responded

Jarrod, We're absolutely thrilled to know that this was the best car buying experience you've ever had! Ed is truly an all-star on our team here in Elk Grove and we're glad to know that he provided you with such knowledgeable and helpful service throughout your visit. We appreciate your recommendation and look forward to working with you again in the future!

May 19, 2023

The dealership was in the process of being remodeled but business as usual. Service department personnel and cashiers were friendly and helpful. More

by KENTYAMAMOTO427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Figueroa
May 24, 2023 -

Niello BMW Elk Grove responded

Thank you for your patience and understanding during our remodeling process, Kent! It's great to know that our service department provided you with such friendly and helpful service. See you next time!

May 19, 2023

Bob has always been an awesome advisor. Every visit has been a great experience. I will only go to Bob More

by JAMESVUVZW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Caudle
Jun 01, 2023 -

Niello BMW Elk Grove responded

We are truly lucky to have Bob on our team here in Elk Grove, so it's great to know that he makes every experience a great one for you, James. We will make sure to let him know that you mentioned him!

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