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Niello BMW Elk Grove

Elk Grove, CA

4.8
665 Reviews
At Niello BMW Elk Grove, we're committed to providing excellent customer care and quality service to meet all of our customer's vehicle-related needs. If you're shopping for new BMW cars for sale, we have some excellent options you can choose from. At our dealership, you can explore the BMW 3 Series, the BMW X5, and the BMW X3 for sale in Elk Grove. We can walk you through every step of the car-buying process and ensure a completely stress-free and seamless experience. Our team of professionals is committed to meeting all of your needs, so whether you're shopping for a new BMW or interested in one of the pre-owned options from our used car dealership, you can expect an exceptional experience. The Niello BMW Elk Grove Difference When you choose our dealership, you'll be treated with the care and attention you deserve. Regardless of your budget, the experts in our finance center can create the right payment plan so you can enjoy all the benefits that come with BMW ownership at a price that meets your needs. Then, once you purchase your next vehicle, the skilled service technicians in our service center in Elk Grove, CA, can provide you with any services you need, from routine maintenance to service and repairs.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 665 reviews

July 07, 2023

They teat you like family not just a customer! Listen to your needs and do their best to accommodate you More

by Dr.nick73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Demille, Mike Sulman
Jul 12, 2023 -

Niello BMW Elk Grove responded

Thank you for the 5-star review! Your support means so much. Let us know if we can help you with any automotive needs in the future!

July 07, 2023

The people that work there are very helpful,friendly and efficient all of my visits have been a pleasure More

by drs3274i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh and Vanessa
Jul 12, 2023 -

Niello BMW Elk Grove responded

Thank you for the 5-star review! We appreciate you taking the time to rate your experience with us.

July 06, 2023

The sales professionals were very helpful in my purchase of Tesla. The manager Mike was very knowledgeable and helpful. More

by zarinasharma92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Metge
Jul 12, 2023 -

Niello BMW Elk Grove responded

Thank you so much for the lovely review! We’re thrilled to hear that you had such a positive experience with our team and that you’re satisfied with your purchase. If any questions arise about your new vehicle, please don’t hesitate to reach out. Happy driving!

Jul 14, 2023 -

zarinasharma92 responded

Thank you, I will be coming by soon to get the emblems put on my Tesla.

July 03, 2023

Darren was great! The dealer is good/great. They would do a better job at detailing the car before putting up the car for sale. A car wash and a quick interior vacuum More

by MSKK2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozvaldo Cortez, Essex Salcido
Jul 20, 2023 -

Niello BMW Elk Grove responded

Thank you for taking the time to leave us a review! We appreciate your feedback as it helps us identify areas we can improve. I apologize that your vehicle wasn't detailed further before you drove it home. If you'd like to discuss further, I can be reached at at 916-687-9000. Thank you, Paul Suchanek, General Manager

July 01, 2023

Trevor my service writer goes beyond the call of duty. He’s always there for me and for that reason I will continue to purchase BMW’s from Elk Grove. More

by rosecandiflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor ????🌟🌟🌟 service writer
Jul 07, 2023 -

Niello BMW Elk Grove responded

Isn't Trevor wonderful? We're thrilled to know that he always goes above and beyond for you and will make sure he sees your kind words.

Jul 07, 2023 -

rosecandiflowers responded

Yes he is wonderful!! Thank you

June 29, 2023

Very good service, good communication, well documented diagnostics, repairs done on time, and did not experience delays. More

by KAHTANAWNI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
Jul 07, 2023 -

Niello BMW Elk Grove responded

Thank you for trusting our Elk Grove team with your recent service! It's great to hear that everything was well-documented and completed on time. We appreciate your review!

June 29, 2023

Quick and easy. Everyone involved in the lease of this car was professional and knowledgeable. Thank you. More

by CTHOM10000
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Niello BMW Elk Grove responded

We're glad to know that our team made the leasing process so quick and easy! Thank you for taking the time to leave us a review.

June 29, 2023

Competent, professional staff on the sales floor and at the service desk at every encounter. Fourth BMW from Niello with Amir guiding the way. Couldn't ask for better service! And great cars to boot! More

by INODOC
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amir Mohabbat
Jul 07, 2023 -

Niello BMW Elk Grove responded

Congratulations on your latest BMW purchase! We're glad to know that Amir and the rest of our sales team made the process such a positive one. Happy driving!

June 27, 2023

Ed was great to work with! I've never been disappointed with this car dealership. More

by SHERRYLEONARD
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Niello BMW Elk Grove responded

It's great to hear that you've never been disappointed with our dealership, Sherry! We will make sure to pass your compliments along to Ed and look forward to working with you in the future.

June 25, 2023

I have been a customer of Niello BMW Elk Grove since their opening. They have always provided excellent customer service from service representative experts Bob & Richard. I have purchased two(2) new ve More

by Ken
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department: Bob Caudle, Richard & Marcos, Mike Sulman
Jun 28, 2023 -

Niello BMW Elk Grove responded

We cannot thank you enough for your continued trust and support, Ken! We are so glad to hear that you and your wife are absolutely loving your new vehicles so far. If any questions come up as you become accustomed to them, please do not hesitate to reach out. We will make sure to pass your special thanks along to Bob and Richard for their continued service!

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