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Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
630 Reviews
At Niello BMW Elk Grove, we're committed to providing excellent customer care and quality service to meet all of our customer's vehicle-related needs. If you're shopping for new BMW cars for sale, we have some excellent options you can choose from. At our dealership, you can explore the BMW 3 Series, the BMW X5, and the BMW X3 for sale in Elk Grove. We can walk you through every step of the car-buying process and ensure a completely stress-free and seamless experience. Our team of professionals is committed to meeting all of your needs, so whether you're shopping for a new BMW or interested in one of the pre-owned options from our used car dealership, you can expect an exceptional experience. The Niello BMW Elk Grove Difference When you choose our dealership, you'll be treated with the care and attention you deserve. Regardless of your budget, the experts in our finance center can create the right payment plan so you can enjoy all the benefits that come with BMW ownership at a price that meets your needs. Then, once you purchase your next vehicle, the skilled service technicians in our service center in Elk Grove, CA, can provide you with any services you need, from routine maintenance to service and repairs.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 630 reviews

May 18, 2023

The BEST service department and BEST service advisor Bob Caudle!!! I won’t take my BMW anywhere else More

by dentaldivadon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Caudle
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Jun 01, 2023 -

Niello BMW Elk Grove responded

Isn't Bob awesome? Thank you for trusting him and our Elk Grove team with your beloved BMW. We look forward to continuing to serve you for years to come!

May 17, 2023

Brad was very knowledgeable and went over all scenarios. Saw me immediately even though I was 15 minutes late for appointment. Very satisfied with service and recommendations. The price they charged was More

by SHERANCALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Niello BMW Elk Grove responded

We're glad to know that you're satisfied with the service and recommendations that our team provided. We will make sure to pass your kind words along to Brad and look forward to working with you again in the future!

May 17, 2023

The person named Edris who helped me out with everything was very helpful and good. More

by sulafz879
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edris
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Jun 01, 2023 -

Niello BMW Elk Grove responded

Thank you for taking the time to let us know! We will make sure that Edris sees your review.

May 17, 2023

The BEST service advisor and the BEST service department! !! I will not take my BMW anywhere else!!! More

by dentaldivadon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Caudle
Report | Print
Jun 01, 2023 -

Niello BMW Elk Grove responded

Isn't Bob awesome? Thank you for trusting him and our Elk Grove team with your beloved BMW. We look forward to continuing to serve you for years to come!

May 17, 2023

Always provide excellent service and get me back on the road on a very timely basis! More

by kerry.worgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Caudle
Report | Print
May 24, 2023 -

Niello BMW Elk Grove responded

Kerry, We're glad to know that our team always makes sure to get you in, out, and back on the road in such a timely manner! Please let us know if there is anything we can assist you with in the future.

May 17, 2023

Good customer service and knowledgeable sales person Jerome make it smooth and nice purchase experience. He was able to answer all of my questions and provided me the best service he is the G.O.A.T. More

by Ahmad Jawad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome
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May 24, 2023 -

Niello BMW Elk Grove responded

We are so lucky to have Jerome on our team here in Elk Grove, so it's great to hear that he always provides you with such smooth and knowledgeable service, Ahmad. We will make sure to let him know that you mentioned him and look forward to working with you again in the future!

May 17, 2023

Friendly. Attentive to our wants in a car. Extremely knowledgeable about the car and all the features. More

by LEAHDIAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentonn Gregory. Did not work with Paul
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May 24, 2023 -

Niello BMW Elk Grove responded

Congratulations on your purchase Leah! We're so lucky to have Quentonn on our team here in Elk Grove and it's great to know that he was so attentive to your wants and knowledgeable regarding the vehicles features. If any questions come up as you become accustomed to your vehicle, please do not hesitate to reach out to us!

May 17, 2023

I would recommend Niello BMW Elk Grove. I went to Niello for a vehicle check. Monica was my service advisor and she provided me with quality customer service. The vehicle check was timely a More

by Ericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Rivera
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Jun 01, 2023 -

Niello BMW Elk Grove responded

We cannot thank you enough for your recommendation, Ericka! It's wonderful to know that Monica provided you with such quality customer service from start to finish. We will make sure she sees your kind words. Happy driving!

May 17, 2023

Bob and his crew always do an awesome job, wouldn't take my BMW's any place else! More

by Michael Harwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Caufield
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Jun 01, 2023 -

Niello BMW Elk Grove responded

Thank you for trusting our team with your BMWs, Michael! We are truly lucky to have Bob on our staff here in Elk Grove. We will make sure that he and his team hear your praises. See you next time!

May 17, 2023

I had great experience, customer service was awesome. I was able to get my car on time. More

by blamakorha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Report | Print
Jun 01, 2023 -

Niello BMW Elk Grove responded

It's wonderful to know that your recent service visit was a great one. Please let us know if there are any BMW sales, service, or parts needs that we can lend a hand with in the future!

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