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Niello BMW MINI
Sacramento, CA
535 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 535 reviews
June 08, 2026
This is my third vehicle from this dealership. I was prepared to end our relationship but Ali was able to change my perspective and get me in a vehicle that I’m very happy. The team I worked with I was prepared to end our relationship but Ali was able to change my perspective and get me in a vehicle that I’m very happy. The team I worked with this time was exceptionally efficient, transparent, and responsive. Thank you so much Ali! More
by berry.lefler
June 07, 2026
Worst car buying experience I have ever had and I have purchased several luxury cars. I was sold a car that was not at all what I was told it was. Car was not even at the location. I was just showed a pic purchased several luxury cars. I was sold a car that was not at all what I was told it was. Car was not even at the location. I was just showed a picture. Didn’t even find out that it was mild hybrid until my insurance ran the vin. Then when I called them the same day and said that what they did was not ok. They told me they would take the 430i back from me for 47,000 dollars even though they just sold it to me for 62,000 dollars. They said they now consider it used. I know for a fact they would have turned around and sold it as new for the 62,000. The manager even told me the deal is not something he would advise any of his friends or family to take. Yet he is sitting there handing it over to me? They are completely dishonest, they are not informative, and even held my car keys from me making me feel forced to stay on the lot until I bought something. After finally signing they couldn’t even get me the car. I had to take an Uber back and spend my own money to pick up the car. They wouldn’t let me see it till all the docs were signed. No offer to reimburse me except the sales guy offered to give me a free tank of gas if I left a good survey. Worst car buying experience I have ever had. Do yourself a favor and go somewhere else! More
by Cjm
Verified CustomerJune 01, 2026
We had a great experience at Niello! Our salesperson Mark is a great communicator, he helped us with ordering our new BMW, and kept us informed through out the process. Tyler was very he Our salesperson Mark is a great communicator, he helped us with ordering our new BMW, and kept us informed through out the process. Tyler was very helpful with setting up tech in the car and answering all of our questions. We highly recommend the dealership (we have a BMW dealership 2 miles from us, but chose to drive 15 miles because of Niello's superior staff/service/professionalism). More
by CRISNEUNZIG
Employees Worked With
May 28, 2026
Our experience was exceptionally fast, efficient and professional. We felt that each person we dealt with was concerned that we have all our questions answered fully. Our only issue was the dealership professional. We felt that each person we dealt with was concerned that we have all our questions answered fully. Our only issue was the dealership oversight in not having the VIN number "verified" at the time of purchase. This required us to make a follow up trip back to the dealership. More
by WSCOTTDEBIE
May 21, 2026
This was my first experience with the sales department and I was pleasantly surprised. Ali is very personable, professional and gave clear information on the different products I was comparing and lookin and I was pleasantly surprised. Ali is very personable, professional and gave clear information on the different products I was comparing and looking at. Diane in finance is fabulous; she clearly explained the contract and was extremely helpful. More
by CAROLINEBELL2
May 17, 2026
The team was impeccable on follow up and follow through. Mark was really spot on with us! Mark was really spot on with us! More
by MGALERA14
May 12, 2026
I had a great experience at Niello BMW. The team was professional, attentive, and treated us with respect throughout the entire purchase process. It was a straightforward, positive transact The team was professional, attentive, and treated us with respect throughout the entire purchase process. It was a straightforward, positive transaction handled with real care. More
by Raymond
Employees Worked With
May 12, 2026
I'm not sure who Curtis is but if he works at the BMW MINI he deserves 5 stars. MINI he deserves 5 stars. More
by MISSJHAHN
Employees Worked With
Other Employees :
John and William
April 29, 2026
I had the pleasure of working with Timothy Larson on leasing my first electric car. He was very helpful, not pushy and made my entire experience enjoyable and easy. The entire process was effortless for leasing my first electric car. He was very helpful, not pushy and made my entire experience enjoyable and easy. The entire process was effortless for me. Timothy tracked down the exact car I was seeking from a sister store and drove on a Saturday night to the bag to pick it up for me. It was the smoothest car purchasing experience I’ve had. More
by ASH.HARRISON84
April 24, 2026
Easy to work with and GREAT customer service. Would recommend them to anyone I know. Would recommend them to anyone I know. More
by NIK6
Employees Worked With
