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Fatima Fonseca
66 Reviews
I was born and raised in Sacramento. My Automotive experience started July 2020 as a lot porter dedicated to washing cars and making sure clients left happy after service. September 2021 I started my journey in assisting people to purchase their dream car!
Read moreDealership Experience
6 yrs
Industry Experience
6 yrs
Languages Spoken
English
Spanish
66 Reviews
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66 Reviews of Fatima Fonseca
June 12, 2026
I had an excellent experience working with Fatima on my recent BMW X3 purchase. From the very beginning, she was attentive, responsive, and genuinely focused on helping me find the right vehicle. Fatima fo recent BMW X3 purchase. From the very beginning, she was attentive, responsive, and genuinely focused on helping me find the right vehicle. Fatima followed up consistently without ever being pushy. She took the time to send videos and photos of the exact X3 that matched what I was looking for, which made the process feel personalized and convenient. She answered my questions promptly, kept me informed every step of the way, and made what can often be a stressful experience feel seamless and straightforward. By the time I arrived at the dealership, everything was ready to go. The process was efficient, transparent, and exactly as promised. I truly appreciated her professionalism, attention to detail, and commitment to customer service. If you’re looking for someone who is knowledgeable, communicative, and genuinely cares about making the car-buying experience a positive one, I highly recommend asking for Fatima. Thank you for helping me find the perfect X3! More
by Susanperondi
Other Employees Tagged: Erika Paleny
April 24, 2026
Easy to work with and GREAT customer service. Would recommend them to anyone I know. Would recommend them to anyone I know. More
by NIK6
Verified CustomerOther Employees Tagged: Creed Cate, Justin Watts, Ryan Cox, Mhel Baldemor, Ali Poursead, BILLY BONNER, TIMOTHY LARSON, JAIME CHAVEZ, TAHIR HUSSAINI
April 12, 2026
Fatima was once again great to work with! She is very knowledgeable, patient, and professional. She is very knowledgeable, patient, and professional. More
by SAM@SAMSPENCER.COM
Other Employees Tagged: Curtis Ringle
April 09, 2026
Fatima was great. Don’t get the red carpet delivery we have experienced in the past. Finance department unwilling to correct a mistake after the deal closed. Would hav Don’t get the red carpet delivery we have experienced in the past. Finance department unwilling to correct a mistake after the deal closed. Would have cost them $220 We didn’t haggle on the price of our trade in or purchase price won’t be going back to them. I’ve purchased/leased 7 BMWs I traded in a 2023 M4 completion and they have it listed for $15k over what they gave me for trade in value Update to review The GM reached out to me and told me they would be taking care of the fee that they originally declined to pay. I am happy that they handled this issue quickly and professionally More
by RHONDABECK
Other Employees Tagged: Justin Watts
April 04, 2026
Everyone was friendly and professional. Love Paul and would by cars through him again and again. Love Paul and would by cars through him again and again. More
by MATT.TRAYLOR
Other Employees Tagged: Paul Suchanek, Curtis Ringle, Justin Watts
March 16, 2026
I can’t imagine a better customer experience than what we had with Fatima Fonseca. She was the overwhelming factor in our decision to buy from Niello BMW. The car is also amazing. had with Fatima Fonseca. She was the overwhelming factor in our decision to buy from Niello BMW. The car is also amazing. More
by Chris Clauson
Other Employees Tagged: Marty Garcia
January 15, 2026
Very professional and pleasant to work with. The buying experience was exceptional. We have bought several cars from Niello. The buying experience was exceptional. We have bought several cars from Niello. More
by RussV
Other Employees Tagged: Erika Paleny
December 31, 2025
Extremely professional and excellent experience. Everyone was accommodating, straightforward, and transparent. I got an amazing BMW at a great price. Niello rocks! Everyone was accommodating, straightforward, and transparent. I got an amazing BMW at a great price. Niello rocks! More
by OLDHAM79
Other Employees Tagged: Justin Watts, Ryan Cox
October 31, 2025
It was easy and a very good experience. Thanks for making it a fun process. Thanks for making it a fun process. More
by SCOTT@BESTPROP.NET
Other Employees Tagged: Curtis Ringle, Ryan Cox
October 05, 2025
Our 2014 BMW was totaled, all the wires in the dash were chewed by mice! We went to Neillo BMW to get the bad news and weren’t planning on buying another car just then, but staff there were so attentive, fr chewed by mice! We went to Neillo BMW to get the bad news and weren’t planning on buying another car just then, but staff there were so attentive, friendly and helpful that we decided to check out some of their used Mini’s and X3’s. We were there for at least 3 or 4 hours and very well taken care of by Fatima and a number of other staff. We ended up buying a beautiful 2021 X3. We love it! I highly recommend Neillo if you are looking for a new or used car. The staff are great, and the service is great! More
by ANDREA.FOX
Other Employees Tagged: Brian Lonchar
Dealership Inventory (219 Vehicles)
2024 Mercedes-Benz AMG GLE 53
used
Emerald Green Metallic exterior
Automatic
All-wheel Drive
