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Fatima Fonseca
70 Reviews
I was born and raised in Sacramento. My Automotive experience started July 2020 as a lot porter dedicated to washing cars and making sure clients left happy after service. September 2021 I started my journey in assisting people to purchase their dream car!
Read moreDealership Experience
6 yrs, 4 mos
Industry Experience
6 yrs, 4 mos
Languages Spoken
English
Spanish
70 Reviews
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70 Reviews of Fatima Fonseca
October 25, 2026
I received outstanding service. I can now say that I know who I will be looking for when I need to lease a new car. Thank you Fatima and Ryan for going out of your way to provide an I can now say that I know who I will be looking for when I need to lease a new car. Thank you Fatima and Ryan for going out of your way to provide an amazing new lease experience! I would give them 6 stars if I could. You made a very happy client! More
by GUZMAN3
Verified CustomerOther Employees Tagged: Curtis Ringle, Ryan Cox
October 17, 2026
Fatima, Ryan and Curtis are all awesome! They found us the right car and gave us all the info. They nicely prepared the car and set up the center computer settings for us too. This really They found us the right car and gave us all the info. They nicely prepared the car and set up the center computer settings for us too. This really is an awesome team! This is our 6th car from the Niello Group of companies, a great place to buy cars. More
by PHIL C
Other Employees Tagged: Curtis Ringle, Ryan Cox
September 23, 2026
Fatima is the absolute best! She helped me order a custom build, and the process from initial phone call to taking delivery went more smoothly than I ever could have hoped. She She helped me order a custom build, and the process from initial phone call to taking delivery went more smoothly than I ever could have hoped. She was courteous, professional, friendly, and always available to answer questions. She kept me informed/updated at all times. Most importantly, she negotiated a fair deal and followed through with no surprises. As long as Fatima is at Niello there is no one else I would ever buy a car from, and I will be recommending her to all my friends and family. Additionally, everyone else I interacted with (as part of coming in to see Fatima) were very helpful and friendly. More
by sacm3bill
June 12, 2026
I had an excellent experience working with Fatima on my recent BMW X3 purchase. From the very beginning, she was attentive, responsive, and genuinely focused on helping me find the right vehicle. Fatima fo recent BMW X3 purchase. From the very beginning, she was attentive, responsive, and genuinely focused on helping me find the right vehicle. Fatima followed up consistently without ever being pushy. She took the time to send videos and photos of the exact X3 that matched what I was looking for, which made the process feel personalized and convenient. She answered my questions promptly, kept me informed every step of the way, and made what can often be a stressful experience feel seamless and straightforward. By the time I arrived at the dealership, everything was ready to go. The process was efficient, transparent, and exactly as promised. I truly appreciated her professionalism, attention to detail, and commitment to customer service. If you’re looking for someone who is knowledgeable, communicative, and genuinely cares about making the car-buying experience a positive one, I highly recommend asking for Fatima. Thank you for helping me find the perfect X3! More
by Susanperondi
Other Employees Tagged: Erika Paleny
April 24, 2026
Easy to work with and GREAT customer service. Would recommend them to anyone I know. Would recommend them to anyone I know. More
by NIK6
Other Employees Tagged: Creed Cate, Justin Watts, Ryan Cox, Mhel Baldemor, Ali Poursead, TIMOTHY LARSON, TAHIR HUSSAINI , BILLY BONNER, JAIME CHAVEZ
April 12, 2026
Fatima was once again great to work with! She is very knowledgeable, patient, and professional. She is very knowledgeable, patient, and professional. More
by SAM@SAMSPENCER.COM
Other Employees Tagged: Curtis Ringle
April 09, 2026
Fatima was great. Don’t get the red carpet delivery we have experienced in the past. Finance department unwilling to correct a mistake after the deal closed. Would hav Don’t get the red carpet delivery we have experienced in the past. Finance department unwilling to correct a mistake after the deal closed. Would have cost them $220 We didn’t haggle on the price of our trade in or purchase price won’t be going back to them. I’ve purchased/leased 7 BMWs I traded in a 2023 M4 completion and they have it listed for $15k over what they gave me for trade in value Update to review The GM reached out to me and told me they would be taking care of the fee that they originally declined to pay. I am happy that they handled this issue quickly and professionally More
by RHONDABECK
Other Employees Tagged: Justin Watts
April 04, 2026
Everyone was friendly and professional. Love Paul and would by cars through him again and again. Love Paul and would by cars through him again and again. More
by MATT.TRAYLOR
Other Employees Tagged: Paul Suchanek, Curtis Ringle, Justin Watts
March 16, 2026
I can’t imagine a better customer experience than what we had with Fatima Fonseca. She was the overwhelming factor in our decision to buy from Niello BMW. The car is also amazing. had with Fatima Fonseca. She was the overwhelming factor in our decision to buy from Niello BMW. The car is also amazing. More
by Chris Clauson
Other Employees Tagged: Marty Garcia
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