Fatima Fonseca
Fatima Fonseca at Niello BMW MINI
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Fatima Fonseca

Sales Consultant

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

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5.0
38 Reviews

I was born and raised in Sacramento. My Automotive experience started July 2020 as a lot porter dedicated to washing cars and making sure clients left happy after service. September 2021 I started my journey in assisting people to purchase their dream car!

Dealership Experience

3 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

38 Reviews

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38 Reviews of Fatima Fonseca

April 24, 2024

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Employee Rating

The service dept does poor work. They are slow and the customer has long waits More

by 3TANGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 29, 2024

Niello BMW MINI responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 07, 2024

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Employee Rating

I enjoyed working with Fatima, she was attentive and makes you feel comfortable. Dealership atmosphere is nice and clean which is important to me. More

by WRENNB2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Watts

Apr 08, 2024

Niello BMW MINI responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Fatima! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 01, 2024

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Fatima is a pleasure to work with. I’ve purchased 3 cars from her and I hope to deal with her again in the future. More

by BRADMARTIN.RE
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 02, 2024

Niello BMW MINI responded

Congratulations on your new purchase, Brad! It's fantastic to hear that Fatima provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

March 18, 2024

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We loved our experience at your dealership. Fatima was great to work with. We had the deal worked out before we walked into the dealership. No hassle at all. No pressure tactics. It was the bes More

by JOEANDSANDY08
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Louis Phan

Mar 19, 2024

Niello BMW MINI responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

February 14, 2024

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Very helpful individuals and fast at responding to any questions or concerns I had. Highly would recommend working with anyone at this dealership! More

by KLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Paleny, Louis Phan

Feb 14, 2024

Niello BMW MINI responded

Here at Niello BMW MINI, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

February 12, 2024

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The Niello BMW staff were incredibly courteous and helpful. I felt that they cared and were interested in ensuring that I had a positive experience with the leasing process. More

by LOU_ZT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Creed Cate, Brian Lonchar

Feb 12, 2024

Niello BMW MINI responded

Lou, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

February 12, 2024

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I really appreciated the fast service provided. Everyone there treated my family nicely through the experience. I will definitely come back for future needs More

by JENCCOLLINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Lonchar

Feb 12, 2024

Niello BMW MINI responded

Jen, Thank you for sharing your experience with us! We're happy to hear it went well working with Fatima and Brian. We truly appreciate your feedback! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

February 08, 2024

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Fatima was incredible, went above and beyond, would recommend 100% working with her on your next purchase. More

by RON & DINNY THOMAS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Louis Phan

Feb 08, 2024

Niello BMW MINI responded

It's great to hear that Fatima was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

December 06, 2023

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Employee Rating

I’m very excited that I got a new car but it only happened because of the friendly and very professional salesperson named Fatima. I would rather do car buying on line so I don’t have to go inside a More

by Debs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian John’s

Dec 06, 2023

Niello BMW MINI responded

We are very happy to hear that Fatima and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

December 05, 2023

Dealership Rating
Employee Rating

I absolutely hate the car buying experience. But , I have to say Niello BMW was awesome ! It was the smoothest car buying experience and Fatima was awesome to work with . Actually, all the Niell More

by Lm-romeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2023

Niello BMW MINI responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (916) 246-6890

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