Niello Volkswagen - Service Center
Sacramento, CA
882 Reviews of Niello Volkswagen - Service Center
Mr. Noel answered my concerns in a professional non conscending fashion. Car wash was poor along with the person who took my initial call to make appointment. The person who checked me out was fine. conscending fashion. Car wash was poor along with the person who took my initial call to make appointment. The person who checked me out was fine. More
Very fast and efficient service. I liked the text that alerted me to the status of the service so I was able to travel to the dealership on time to pick it up. Brent Cooper was very I liked the text that alerted me to the status of the service so I was able to travel to the dealership on time to pick it up. Brent Cooper was very helpful and explained my issues very well. Thank you! More
The service was great, but they forgot to wash the car as promised. Plus, I was impressed that they furnished Lyft to assist me getting to and from the dealership. promised. Plus, I was impressed that they furnished Lyft to assist me getting to and from the dealership. More
Quick and excellent service. Friendly and good explanation of work performed and everything completed on time. Friendly and good explanation of work performed and everything completed on time. More
Jacob S was great and very thorough, looking into some warranty options for me. Very much appreciate Niello's service department whenever I go in. warranty options for me. Very much appreciate Niello's service department whenever I go in. More
They are always very helpful and thorough. Their pricing is great as well and they don’t try and oversell you either. Their pricing is great as well and they don’t try and oversell you either. More
excessively expensive for minor service. Service personnel are personable and helpful. Spoke with Andrew Hammond about a used Subaru on grounds. Service personnel are personable and helpful. Spoke with Andrew Hammond about a used Subaru on grounds. More
I always receive excellent service with great communication. Getting LYFT rides to and from the dealership is awesome. communication. Getting LYFT rides to and from the dealership is awesome. More
Quick and easy to setup an appointment. The Service Advisor, Jason, was courteous and friendly. He clearly explained the inspection to me so that I was able to understand and make a decisio The Service Advisor, Jason, was courteous and friendly. He clearly explained the inspection to me so that I was able to understand and make a decision on what work I wanted done on my car at that time. The Lyft ride to and from home was very much appreciated. More
They were very professional , quick and knowledgeable. Brent was helpful and very friendly I recommend him. Brent was helpful and very friendly I recommend him. More