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Ronald Stevenson
Ronald Stevenson at Niello Volkswagen
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Ronald Stevenson

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
63 Reviews
5.0

63 Reviews

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63 Reviews of Ronald Stevenson

April 26, 2024

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Car was in for 80,000 mile service. Got a “green” rating! Ron is very efficient and friendly. Can’t ask for more than that! Terrific! More

by sspandow
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Yes
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Apr 29, 2024

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ron and our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 25, 2024

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Amazing advisors, amazing technicians! got the car diagnosed quickly, correctly and fixed within a reasonable timeframe! More

by Eugene
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Yes
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Apr 26, 2024

Niello Volkswagen responded

Thank you so much, Eugene, for your kind words and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 17, 2024

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Great service ! ! Highly recommended !! Ron is very knowledgeable and tried what he can to help me with all I needed. He is one of the best service guys I met in all More

by HTLIU_us
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Yes
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Apr 18, 2024

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ron and our team and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 15, 2024

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Great customer service would recommend to anyone. Everything was explained by detail. All maintenance done on time. More

by THEO79SMITH
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb

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Apr 15, 2024

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 12, 2024

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Ronald was friendly and a pro. He answered all my questions and gave recommendations. He got me back in my car at a reasonable amount of time. More

by jaimetime
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Yes
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Apr 13, 2024

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ronald delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 10, 2024

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Excellent service thank you. You are excellent. Thank you for the new sway bar and cabin filter. More

by raymondhuntley
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Recommend Dealer
Yes

Other Employees Tagged: Roger Bybee, Daijah Marsh-Macias, Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel , Jason Wanner and 5 stars too.

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Apr 11, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Raymond, and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 06, 2024

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Ron is personable and professional everytime I get my car serviced. It's always a great customer experience. More

by rajaseivwright
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Recommend Dealer
Yes
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Apr 06, 2024

Niello Volkswagen responded

Thanks for sharing about your experience with Ron here at Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 04, 2024

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Best all around customer service and was done in a timely manner great staff and very knowledgeable thanks More

by LetsPrayAllDay521
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Bybee, Daijah Marsh-Macias, Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel

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Apr 05, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 30, 2024

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I can always count on Ron and Niello Volkswagen resolution for my car service needs. I have been coming to Niello since 2006 when I bought my Volkswagen Rabbit and have been a continued customer ev More

by sswortfiguer
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Recommend Dealer
Yes
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Mar 31, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 28, 2024

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Excellent service thank you. You are excellent and fast with your service. Thank you again. More

by raymondhuntley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Bybee, Daijah Marsh-Macias, Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel , Jason Wanner and 5 stars too.

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Mar 28, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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