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Niello Volkswagen - Service Center

Sacramento, CA

4.8
849 Reviews

849 Reviews of Niello Volkswagen - Service Center

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August 03, 2023

Always treated well, great professional service from Ron every time. And if I stop by when Ron is not there, rest of the team provide great service and informational as well. More

by seamac_us
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Niello Volkswagen responded

Isn't Ron and our service team the best? Thanks so much for your continued business here at Niello Volkswagen. See you next time!

August 03, 2023

I felt at home and well taken care of, thanks Roger and Niello as a whole. More

by MONEAKFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
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August 03, 2023

I will miss Roger when he retires. The waiting is not as awesome because there is no coffee machine other than that it was good. More

by ppongchandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
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Aug 09, 2023 -

Niello Volkswagen responded

We will sure miss Roger too when he retires! Thank you for taking the time to leave us a review and we hope to provide you with an even better experience next time.

Aug 09, 2023 -

ppongchandr responded

Um.. I think I left 5 stars to every catagories.

August 03, 2023

A very good experience and they alway Give me the best of service. Very knowledge able. More

by lewisdoris64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
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August 03, 2023

Travis was great! He communicated well and listened to my concerns. He and the service staff ran diagnostics and found something I hadn’t brought my car in for. They More

by Danette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JB
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Aug 09, 2023 -

Niello Volkswagen responded

What a lovely review, Danette. Travis is such an important member of our team, and we'll make sure to pass along your compliments. Thanks so much for sharing your experience and for choosing Niello Volkswagen!

July 28, 2023

Excellent place! I like that they are open to on Saturdays. This is a plus! More

by zcarmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 28, 2023

Keep up the. good work. Excellent service staff. Keep up the. good work. Excellent service staff. More

by jonsoanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 27, 2023

Thanks for getting me on your schedule so quickly, getting my car serviced within a few hours, the Lyfts back and forth and the car wash! More

by smchapter40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
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July 27, 2023

So professional, friendly and accommodating. Just wish it was closer for me. Scott is a great person to have on board. More

by Kermett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daijah Marsh-Macias
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July 27, 2023

Best in town! Ron is super friendly and knows his VWs. Everyone at Niello is always friendly and professional. More

by jamesmkjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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