Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
542 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
Contact Dealership
View Awards

4609 Madison Ave

Sacramento, CA

95841

Directions

By Type

Showing 542 reviews

June 11, 2024

Mr. Jeffery has been my adviser for several years ... Always courteous, always transparent and always friendly. He is heads and shoulders above any other adviser I have ever dealt with! More

by carlos.kozlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Niello Volvo Cars Sacramento responded

Carlos, It's great to hear that Jeffrey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

Helpful
June 09, 2024

During my service experience I found Niello Vovo to be very professional and provided a high quality of service. More

by DALLASPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

Helpful
June 08, 2024

Matt in the service department is very professional and courteous. He is very honest on what is needed on your car maintenance and repairs without up selling extra services. Thank you. Appreciate your More

by CYGLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matt and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

Helpful
June 07, 2024

Whenever I bring my Volvo to Niello Sacramento, Matthew Jeffery is friendly, competent, and all around top notch! I know he's going to ensure my car is thoroughly taken care of and get me back on the road More

by BIRDMAN5873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matthew and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

Helpful
June 07, 2024

Rick in the service department has been very professional, courteous and on top of things. I appreciate his assistance. More

by SUEBRUNTON5
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Sue, for your business and this review. We're happy to hear that Rick and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Rob Pane Service Manager rpane@niello.com (916) 245-2231

Helpful
June 06, 2024

My husband and I were very satisfied and we experienced Excellent Professional service by all departments! More

by LISA.FORTE5
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Lisa, for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

Helpful
June 06, 2024

Wasn’t sure what needed to be done. It was great to have an overall safety assessment. To have Lyft to take me from and back to the dealership was nice. More

by SPJ1516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

Helpful
June 06, 2024

Amy and Neil did a great job of diagnosing an unknown problem and did not hesitate to step up for a very complex solution. We could not be happier, great job! More

by rdaniels20
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

Helpful
June 06, 2024

Always on time. Work is first class. Service is impeccable. Matt is a pleasure to do business. Respectably, RD.. More

by ROMANO.DURINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and the team met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

Helpful
June 06, 2024

We are always happy with our service rep Matt and the guys who work on our cars. We have never had a poor experience with Niello Volvo. More

by DANYLE_J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Matt and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

Helpful
1
2
3
...
55